AmbitionBox
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Pacific BPO
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Insights from employee reviews on AmbitionBox
86% employees reported
63% employees reported
83% employees reported
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1 reviews
7 reviews
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Full Time
Operations Department
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Environment, people, management.
Food, opportunities.
Work policy: Depend on process.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your feedback. We're glad you appreciated the environment, people, and management. Your insights on food and opportunities are noted, and we'll strive to make improvements.
Full Time
ar caller Department
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great work culture
low annual appraisal
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Rcm Department
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Worst company ever..no employe satisfaction..HR is of no use
No employ satisfaction, no job security, HR policy can be changes anytime as per companies personal interest..
Very bad
Work days: Monday to Friday (Strict Timings)
Full Time
Medical Billing Department
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Pacific bpo is a good company to work with. My allover experience is good I am working here since July 2017 . Here you can get a secure job.
Everything except Job security
I am working here as an AR analyst
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Denial Management Department
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Great growth and bright future in your company
No
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves International Travel.
Accounts Receivable Department
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Excellent working experience. Team leaders, Managers & Other management is very helpful. No work load. No work pressure. Great company. Organization provides many facility like transportation, Free meal, Health insurance etc. Every month week quality meetings and feedback's. Many many thanks to my company.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Ar Department
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Not good company for Medical billing ..
Go and check out yourself.. process wise its different and can' totally judge about the company. Food vendor and cab vendor is a waste.
Hectic client #Carecloud
Work timings: Strict Timings
Voice / Blended Department
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Overall Rating
Discover interview dos and don'ts from real experiences
Healthcare Department
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Employee satisfaction
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Get to learn a lot, work pressure depends on process to process.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Top trending discussions
Full Time
Voice / Blended Department
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I am thinking about leaving this organization but the I have been treated I'm not able to convince my self to put my resignation now it has been a part of my life.. Only if we exclude some person..
Work policy: Depends on process you might get WFH otherwise it is WFO
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
General Insurance Department
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Nothing there hired school bully not good environment for female associate they treating like anything
Work environment management not good not professional always treated as such a bad 😔
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves International Travel.
Full Time
Voice / Blended Department
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Nothing liked
Many things disliked first management, no value for good employees, only support their favourites and their favourites are who are fool but beutiful by face only. No hygiene no medical facilities. Insurance benefits only just for name when go to use they take so much time to enroll the person. A lot of favouritism (even I can't imagine that much favouritism there). It was life's very big mistake that I joined this much disgusting company even I gave my time in that thought that one things will change once TL and manager will change but every one there on same page....Read More
Full Time
Health Informatics Department
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The only thing were to like is job security.
Stretch was .most annoying things that I faced in pacific. Management was worst . Work culture was worst . No work life balance . There were no one who can listen your problem. I were totally dissatisfied working there.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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I thrive in environments where I can constantly learn new things and develop my skills. In my previous role, I loved being exposed to different projects and receiving mentorship from experienced colleagues. It helped me grow both professionally and
The biggest problem with any relationship is lack of communication. And that extends beyond personal life into work life.
Employer’s Response
We're grateful for your thoughtful feedback. It's wonderful to hear about your positive experience with us. If you have additional feedback or suggestions, please don't hesitate to reach out to us at er@pacificbpo.com. Best regards!
Full Time
Operations Department
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Nothing
Managers like Abhishek Shrivastava, Anant do favouritism, partiality, they dont respect the tenurity, talent, experience, only thing they need is foot licking, they promot there closed one. There is one more fake thing which IJP for SME/TL/QA which is totally bias. To qualify that u need to hv ur god father there..
Work policy: Few folk working from home and few are working from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for sharing your feedback with us. We take all reviews seriously and are committed to continuous improvement. If you're open to discussing this further, please contact er@pacificbpo.com. Your insights are important to us as we work to enhance our organization.
Full Time
Engineering Department
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Full Time
Operations Support Department
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Full Time
Healthcare & Life Sciences - Other Department
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Long notic period
Full Time
Back Office Department
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Full Time
Operations Department
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Work environment is good, Found good teammates, TL's are supportive except few bt this is a good company to get a salary hike
Company won't allow you to go out of office premises
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Business Process Quality Department
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Nothing
No promotion to the talent... If you have sources and connections then only you are promoted.. unsupportive management.. inequality in salary and annual ratings.. if you mind your own business and be limited to your work then you won't be recognised because you do not have a face value..
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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no development program so that people who promotes should learn skills related sessions n trainings so that they should upgrade according to their roles.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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There is micromanagement. I didn’t like the working environment over Pacific. For a leave approval you have to run from TL to senior manager and in some scenarios even to directors.
Everything . You are not allowed to sit in the lounge. The guards asks you to vacate the lounge if you are sitting there .very poor ethics they have.
Full Time
Operations Department
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Only Hot ladies and females staff aur uske liye bhi time ni mil pata. when person are unmarried and try to find a girl but to much work pressure then why people like company culture, and Company location is nearby. Other than this nothing to like it.!!
N numbers of dislikes., poor culture and management, TL not supports, Politics in the company at higher side.
Work days: Alternate Saturday off (Flexible Timings)
Full Time
Operations Department
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Nothing
It's look like a domestic call centre. There is no rule regulations in this organisation. They can terminate you any time . Job security is zero. HR are puppet of management, totally biased hr. If someone is thinking to join this company, please think twice. You will have to repent over it.
Full Time
Recruitment & Talent Acquisition Department
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Only shift timing
In Pacific there is too much favoritism and company politics. They are believing in soft attrition like company is creating a situation where your mind is exhausting and then you just take a decision to quit a job. About your work nobody appreciate. Lack of supervisor's support. Too work pressure.
Full Time
Voice / Blended Department
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Work from home
The HR who's on higher hierarchy ( Piyus) is chauvinistic. Another few hierarchy named - Gaurav, Manoj Gupta and Mishu will suppress specifically if you are female and know your worth and set boundaries. Just to satisfy ego they will try their best to mark your profile on red for future employers just to ruin your future. If you cando licking (female) then you can survive as everyone will try their level best to violate you. If you raise the voice than you are fired as everyone including HR will be on their side whether you have proven it or not so best of luck if you still wanna work in such org. (Mentioned is only 2% of work culture)...Read More
Work timings: Strict Timings
Work related travel: This is a desk job.
Full Time
Other Department
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Nothing to like in this orgainzation. Managememt is dead, your AM is the only person responsibile to keep or kick and have issues in work.
Management is very bad. I dont know how people are still working in pacific.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
We're sorry to hear about your negative experience with us. Your feedback is important; please contact er@pacificbpo.com if you would like to discuss it further. We are committed to improving our work environment and value your input. Best wishes!
Full Time
Voice / Blended Department
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The environment of the company and the people with whom I work are very good. Also I learnt so many things from the company and my colleagues I also got good facilities of food and cab.
There is nothing what I dislike about working with Pacific
Work policy: Depends on the work requirement
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 9 Pacific BPO reviews submitted by Pacific BPO employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Pacific BPO is the right company for you. 86% of employees reporte...d the working days at Pacific BPO as Monday to Friday. 63% employees reported the work timings at Pacific BPO as Strict timing. Read moreWNS
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