AmbitionBox
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Pacific BPO
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Insights from employee reviews on AmbitionBox
86% employees reported
63% employees reported
83% employees reported
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1 reviews
7 reviews
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Full Time
Operations Department
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Environment, people, management.
Food, opportunities.
Work policy: Depend on process.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your feedback. We're glad you appreciated the environment, people, and management. Your insights on food and opportunities are noted, and we'll strive to make improvements.
Full Time
ar caller Department
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great work culture
low annual appraisal
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Rcm Department
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Worst company ever..no employe satisfaction..HR is of no use
No employ satisfaction, no job security, HR policy can be changes anytime as per companies personal interest..
Very bad
Work days: Monday to Friday (Strict Timings)
Full Time
Medical Billing Department
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Pacific bpo is a good company to work with. My allover experience is good I am working here since July 2017 . Here you can get a secure job.
Everything except Job security
I am working here as an AR analyst
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Denial Management Department
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Great growth and bright future in your company
No
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves International Travel.
Accounts Receivable Department
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Excellent working experience. Team leaders, Managers & Other management is very helpful. No work load. No work pressure. Great company. Organization provides many facility like transportation, Free meal, Health insurance etc. Every month week quality meetings and feedback's. Many many thanks to my company.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Ar Department
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Not good company for Medical billing ..
Go and check out yourself.. process wise its different and can' totally judge about the company. Food vendor and cab vendor is a waste.
Hectic client #Carecloud
Work timings: Strict Timings
Voice / Blended Department
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Overall Rating
Discover interview dos and don'ts from real experiences
Healthcare Department
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Get to learn a lot, work pressure depends on process to process.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Top trending discussions
Full Time
Voice / Blended Department
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I am thinking about leaving this organization but the I have been treated I'm not able to convince my self to put my resignation now it has been a part of my life.. Only if we exclude some person..
Work policy: Depends on process you might get WFH otherwise it is WFO
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!
Full Time
General Insurance Department
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Nothing there hired school bully not good environment for female associate they treating like anything
Work environment management not good not professional always treated as such a bad 😔
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves International Travel.
Employer’s Response
We're sorry to hear about your negative experience with us. Your feedback is important; please contact er@pacificbpo.com if you would like to discuss it further. We are committed to improving our work environment and value your input. Best wishes!
Full Time
Customer Success, Service & Operations - Other Department
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I thrive in environments where I can constantly learn new things and develop my skills. In my previous role, I loved being exposed to different projects and receiving mentorship from experienced colleagues. It helped me grow both professionally and
The biggest problem with any relationship is lack of communication. And that extends beyond personal life into work life.
Employer’s Response
We're grateful for your thoughtful feedback. It's wonderful to hear about your positive experience with us. If you have additional feedback or suggestions, please don't hesitate to reach out to us at er@pacificbpo.com. Best regards!
Full Time
Operations Department
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Nothing
Managers like Abhishek Shrivastava, Anant do favouritism, partiality, they dont respect the tenurity, talent, experience, only thing they need is foot licking, they promot there closed one. There is one more fake thing which IJP for SME/TL/QA which is totally bias. To qualify that u need to hv ur god father there..
Work policy: Few folk working from home and few are working from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for sharing your feedback with us. We take all reviews seriously and are committed to continuous improvement. If you're open to discussing this further, please contact er@pacificbpo.com. Your insights are important to us as we work to enhance our organization.
Full Time
Non Voice Department
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Employer’s Response
We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!
Overall Rating
Full Time
Engineering Department
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Employer’s Response
We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes
Overall Rating
Full Time
Operations Support Department
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Employer’s Response
We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes
Overall Rating
Full Time
Healthcare & Life Sciences - Other Department
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Long notic period
Employer’s Response
We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!
Full Time
Back Office Department
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Employer’s Response
We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!
Overall Rating
Full Time
General Insurance Department
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Employer’s Response
We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!
Overall Rating
Full Time
Health Informatics Department
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Career Growth Opportunities: They provide clear paths for promotions and role advancements, especially in areas like Accounts Receivable and Medical Billing. Skill Development: Employees get exposure to U.S. healthcare processes, which strengthens their expertise in RCM (Revenue Cycle Management). Work Environment: Many employees appreciate the supportive culture and team collaboration that helps them meet targets and handle challenging claims. Job Stability: Since Pacific BPO is now part of the Access Healthcare group, it offers more stability and a chance to work with larger healthcare clients. Incentives and Recognition: High performers, especially in AR roles, often enjoy bonuses, recognition programs, and career fast-tracking....Read More
Work policy: Business requirements
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!
Full Time
Operations Department
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Work environment is good, Found good teammates, TL's are supportive except few bt this is a good company to get a salary hike
Company won't allow you to go out of office premises
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for sharing your feedback with us. We take all reviews seriously and are committed to continuous improvement. Please reach out at er@pacificbpo.com if you would like to discuss it further.
Full Time
Business Process Quality Department
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Nothing
No promotion to the talent... If you have sources and connections then only you are promoted.. unsupportive management.. inequality in salary and annual ratings.. if you mind your own business and be limited to your work then you won't be recognised because you do not have a face value..
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
We're sorry to hear about your negative experience with us. Your feedback is important; please contact er@pacificbpo.com if you would like to discuss it further. We are committed to improving our work environment and value your input. Best wishes!
Full Time
Non Voice Department
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no development program so that people who promotes should learn skills related sessions n trainings so that they should upgrade according to their roles.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your feedback with us. We take all reviews seriously and are committed to continuous improvement. Please reach out at er@pacificbpo.com if you would like to discuss it further.
Full Time
Voice / Blended Department
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There is micromanagement. I didn’t like the working environment over Pacific. For a leave approval you have to run from TL to senior manager and in some scenarios even to directors.
Everything . You are not allowed to sit in the lounge. The guards asks you to vacate the lounge if you are sitting there .very poor ethics they have.
Employer’s Response
We're sorry to hear about your negative experience with us. Your feedback is important; please contact er@pacificbpo.com if you would like to discuss it further. We are committed to improving our work environment and value your input. Best wishes!
Full Time
Operations Department
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Only Hot ladies and females staff aur uske liye bhi time ni mil pata. when person are unmarried and try to find a girl but to much work pressure then why people like company culture, and Company location is nearby. Other than this nothing to like it.!!
N numbers of dislikes., poor culture and management, TL not supports, Politics in the company at higher side.
Work days: Alternate Saturday off (Flexible Timings)
Employer’s Response
Thank you for sharing your feedback with us. We take all reviews seriously and are committed to continuous improvement. Please reach out at er@pacificbpo.com if you would like to discuss it further.
Full Time
Operations Department
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Nothing
It's look like a domestic call centre. There is no rule regulations in this organisation. They can terminate you any time . Job security is zero. HR are puppet of management, totally biased hr. If someone is thinking to join this company, please think twice. You will have to repent over it.
Employer’s Response
We're sorry to hear about your negative experience with us. Your feedback is important; please contact er@pacificbpo.com if you would like to discuss it further. We are committed to improving our work environment and value your input. Best wishes!
Full Time
Other Department
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Nothing to like in this orgainzation. Managememt is dead, your AM is the only person responsibile to keep or kick and have issues in work.
Management is very bad. I dont know how people are still working in pacific.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
We're sorry to hear about your negative experience with us. Your feedback is important; please contact er@pacificbpo.com if you would like to discuss it further. We are committed to improving our work environment and value your input. Best wishes!
Full Time
Voice / Blended Department
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The environment of the company and the people with whom I work are very good. Also I learnt so many things from the company and my colleagues I also got good facilities of food and cab.
There is nothing what I dislike about working with Pacific
Work policy: Depends on the work requirement
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We appreciate your positive feedback. If you have more to share or any suggestions, please feel free to contact us at er@pacificbpo.com. Best wishes!
Full Time
Accounting & Taxation Department
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company is good in every terms they provide you free cabs and work from home
if your salary is high already they will not provide you much hike and not giving any bonus and target is 60 for some process
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for sharing your feedback with us. We take all reviews seriously and are committed to continuous improvement. Please reach out at er@pacificbpo.com if you would like to discuss it further.
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 9 Pacific BPO reviews submitted by Pacific BPO employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Pacific BPO is the right company for you. 86% of employees reporte...d the working days at Pacific BPO as Monday to Friday. 63% employees reported the work timings at Pacific BPO as Strict timing. Read moreParas Hospital
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