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3.4

based on 886 Reviews

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Pacific BPO Customer Success, Service & Operations Department Reviews

based on 370 reviews
Updated 22 Dec, 2024

Overall Rating

3.3/5
How AmbitionBox ratings work?

Category Ratings

3.6

Job Security

3.2

Salary & Benefits

3.1

Work-Life balance

3.1

Work Satisfaction

3.0

Company culture

3.0

Skill development

2.8

Promotions/Appraisal

Explore Reviews by Department

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Top Pacific BPO Interview Questions

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Q1. Deposit, what is deposit.?
View answers (2)
Q2. If a user is consistently making an error and is not ac ... read more
View answer (1)

Get interview-ready with top interview questions

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Q3. Authorization Case how to handle
View answers (2)
Q4. Tell about 5 denials occur most commonly
View answer (1)
Q5. Difference in Extract and live connection.
View answer (1)
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People also ask about Pacific BPO's Customer Success, Service & Operations Department

Is Pacific BPO's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 886 employee reviews, it's clear that most employees have an average experience working at Pacific BPO's Customer Success, Service & Operations Department. Job Security holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about job security and career growth on AmbitionBox.
Does Pacific BPO's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Pacific BPO's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.2 out of 5, based on 886 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Pacific BPO's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Pacific BPO's Customer Success, Service & Operations Department, click here.
How is the work culture at Pacific BPO's Customer Success, Service & Operations Department?
Work culture at Pacific BPO's Customer Success, Service & Operations Department is rated 3.0 out of 5 by 886 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Pacific BPO's Customer Success, Service & Operations Department, click here.
How is the job security at Pacific BPO's Customer Success, Service & Operations Department?
Based on 886 reviews on AmbitionBox, Pacific BPO's Customer Success, Service & Operations Department employees rate job security at 3.6 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Pacific BPO's Customer Success, Service & Operations Department, click here.
Is work from home available at Pacific BPO's Customer Success, Service & Operations Department?
According to AmbitionBox, 10% of Pacific BPO's Customer Success, Service & Operations Departmentemployees work from home permanently, 46% work from the office, and 44% follow a hybrid model, based on 59 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Pacific BPO's Customer Success, Service & Operations Department, click here.
How do I get a job at Pacific BPO's Customer Success, Service & Operations Department?
To get a job at Pacific BPO's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Pacific BPO interview questions and practice your responses to prepare thoroughly.

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Work Policy at Pacific BPO Customer Success, Service & Operations Department

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Workplace policy may vary based on Department, Designation and Location.

based on 59 reviews in last 6 months

Work from office

Work from office

46%
Hybrid

Hybrid

44%

Other hybrid work policies

28%

2 days/week from office

13%

3 days/week from office

3%

Permanent work from home

Permanent work from home

10%

Gender Based Ratings at Pacific BPO Customer Success, Service & Operations Department

based on 362 reviews
3.2
Rated by 58 Women

Rated 3.2 for Job Security and 3.0 for Salary & Benefits

women
3.4
Rated by 304 Men

Rated 3.7 for Job Security and 3.2 for Salary & Benefits

men

Working Days at Pacific BPO Customer Success, Service & Operations Department

based on 370 reviews
Monday to Friday
98%
Monday to Saturday
2%

Work Timings at Pacific BPO Customer Success, Service & Operations Department

based on 370 reviews
Strict (6pm - 3am)
Flexible timing
Strict (6.30pm - 3.30am)
43%
31%
4%
22% employees reported other strict timings

Shift Timings at Pacific BPO Customer Success, Service & Operations Department

based on 370 reviews
Night shift
Day shift
87%
13%

Business Travel at Pacific BPO Customer Success, Service & Operations Department

based on 370 reviews
No travel
81%
Within city
15%
International travel
2%
Within country
2%
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