DigiCall Teleservices Customer Care Executive Reviews
based on 36 reviews
Updated 8 Dec, 2023
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
3.3
Work-Life balance
3.2
Job Security
3.0
Skill development
2.9
Company culture
2.8
Salary & Benefits
2.8
Work Satisfaction
2.7
Promotions/Appraisal
DigiCall Teleservices is rated
3.7 out of 5 stars on
AmbitionBox, based on 36 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
DigiCall Teleservices is rated
3.7 out of 5 stars on
AmbitionBox, based on 36 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
36 reviews found
Sort by:
Popular
Customer Care Executive in
Pune
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Aug 2023
Likes
Never think of working in Digicall , they hire every month and they fire you after 2 months .Team leader do harrasment to girls and no one takes the complaint of team leader . The reason you get fired are Fatal call yes if repeat a word they make your calls fatal .
Girls never work in call center not secure place for us
And all this happened with me the team leader behaviour was very bad , the day I asked to change my team they gave me reason my call are Fatal asked me to fill the form Pip form means PERFORMANCE IMPROVEMENT PLAN and in the very next day I was asked to leave the job
Just because of this silly reason I got fired an was in depression for 2 3 months.
I request no-one think about joining Digicall or these kind of call center in name of great salary ine day you will get hospitalised 🙁...Read More
Dislikes
Girls are not secure
Team leaders don't respect girls , they will make stay and do work after working hours
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 15 Feb 2023
Likes
People are good.
Dislikes
The company is call centre. Salary is not up to the mark.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Noida
CCE Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 08 Nov 2018
Likes
Digicall teleservices pvt Ltd was my first company and he gave me opportunity to work with us and I learnt lots of things from my previous company and I
want to thanks digicall for giving me opportunity.
Dislikes
Management because he plays like a politician.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
CCE Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 30 Oct 2017
Likes
Nothing,
Dislikes
To much partiality among TL'S , the growth is slow,if u work 2 years also no increment in salary, management is not good in Hyderabad branch
Work Details
It was so bad
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Digicall teleservices Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 16 Jul 2021
Likes
Nice environment and very good seniors.
Dislikes
No salary increment after experiencing.
Work Details
When I was working everything is fine. After resignation I don't know about that.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Repeat desk Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Jun 2018
Likes
We was working in group
Dislikes
My teammates are all best
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Care Executive in
Hyderabad / Secunderabad
CCE Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Mar 2019
Likes
It's awesome
Dislikes
No ne
Work Details
Boring
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Noida
Email Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Sep 2017
Likes
Nothing in this company...very bad company
Dislikes
No job security and career growth,no salary improvement
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Care Executive in
Hyderabad / Secunderabad
Customer care Executive dish TV outbound Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 14 May 2018
Likes
Office nature is good
Dislikes
Salary
Work Details
Boring
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Noida
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 19 Oct 2019
Overall Rating
Customer Care Executive in
Pune
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Sep 2019
Likes
I like work environment in the company
Work Details
Attend customer calls and activate the Sim card. Clear all the complaints responded time
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Sadhwani chawk Pune
Business Process Outsourcing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 15 Aug 2022
Likes
Good company for domestic domain and for freshers
Dislikes
No job security
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Voicemail Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 10 Sep 2017
Likes
It was a good company for career in bpo and work place also good.
Dislikes
I like that company but I wanted make my career in another field that why I leaved that job.
Work Details
I was in Digicall that time I was receiving inbound call and resolved customer queries.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about DigiCall Teleservices's Customer Care Executives
How is DigiCall Teleservices to work for?
DigiCall Teleservices is rated 3.7 out of 5, based on 36 reviews by employees on AmbitionBox.
DigiCall Teleservices is known for Work-Life balance which is rated at the top and given a rating of 3.3. However, Career growth is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at DigiCall Teleservices read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at DigiCall Teleservices?
According to AmbitionBox ratings, DigiCall Teleservices employees rate its salary and benefits as 2.8 out of 5. You can know more about DigiCall Teleservices Salaries at AmbitionBox
How is the work culture at DigiCall Teleservices?
Work culture is rated 2.9 at DigiCall Teleservices by 36 employees. While job security is rated 3.2 and work-life balance is rated 3.3 at DigiCall Teleservices. Read detailed reviews by employees of DigiCall Teleservices on AmbitionBox.
Tell us how to improve this page.
DigiCall Teleservices Customer Care Executive Reviews by Locations