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DigiCall Teleservices
4.0
based on 200 Reviews
Video summary
Company Overview
Company Locations
Working at DigiCall Teleservices
Company Summary
DigiCall Teleservices enable business growth for clients by focusing on their business processes and improving efficiency through BPO service offerings.
Overall Rating
4.0/5
based on 200 reviews
5% above
industry average
Highly rated for
Work-life balance, Company culture, Skill development
Work Policy
Monday to Saturday
46% employees reported
Flexible timing
59% employees reported
No travel
61% employees reported
Day shift
90% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
18 employees reported
Cafeteria
8 employees reported
Free meal
5 employees reported
Health insurance
5 employees reported
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About DigiCall Teleservices
Founded in1995 (30 yrs old)
India Employee Count501-1k
Global Employee Count1k-5k
HeadquartersJohannesburg, Vaud, South Africa
Office Locations
Websitedigicallgroup.co.za
Primary Industry
Other Industries
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Born From An Innate Desire To Assist And Serve, Digicall Has Been Delivering World-Class Outsourced And Incident Management Services In South Africa Since 2003 And Expanded To The UK In 2012 And Australia In 2015.
Whether you’re in insurance, banking, telecoms or just a household that needs their geyser replaced. We offer our clients best in class, stringently vetted, specialist service solutions under one vision and ethos. Our service is supported by unique technologies and people who live to exceed client expectations and grow their client’s businesses. This approach has cemented our role as a disruptor and leader in our industry, which has allowed us to become one of the world’s best BPO’s and incident service providers.
Mission: Our mission is to see beyond and to seek out competitive advantage for our clients through the innovative use of technology which eventually helps them to achieve long-term success and prosperity. The face of technology has undergone a drastic makeover and, thereby, has become an indispensable part of businesses around the world. Access to information has as well become a key ingredient for a successful business venture. So, our priority centers on maximizing the business endeavors of our clients.
Vision: Our vision is to observe farther and accomplish a long term success. Technology has changed the very face of business globally. To cope with this frequent change along with the intense global competition, Digicall has come up with an innovative business strategy which focuses on implementing and utilizing advanced information technology.
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DigiCall Teleservices Ratings
based on 200 reviews
Overall Rating
4.0/5
How AmbitionBox ratings work?
5
73
4
53
3
23
2
17
1
34
Category Ratings
3.9
Work-life balance
3.8
Company culture
3.8
Skill development
3.8
Work satisfaction
3.7
Salary
3.7
Promotions
3.5
Job security
DigiCall Teleservices is rated 4.0 out of 5 stars on AmbitionBox, based on 200 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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DigiCall Teleservices Reviews
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Compare DigiCall Teleservices with Similar Companies
|  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 4.0/5 based on 200 reviews | 3.7/5 based on 53.5k reviews | 3.8/5 based on 7k reviews | 3.9/5 based on 30k reviews |
Highly Rated for | Work-life balance Skill development Company culture | Job security | Job security Company culture | Skill development Work-life balance Job security |
Critically Rated for |  No critically rated category | Promotions Salary | Promotions | No critically rated category |
Primary Work Policy | - | Hybrid 62% employees reported | Work from office 51% employees reported | Work from office 67% employees reported |
Rating by Women Employees | 3.2 Average rated by 32 women | 3.8 Good rated by 15.3k women | 3.9 Good rated by 2.4k women | 3.7 Good rated by 9k women |
Rating by Men Employees | 4.0 Good rated by 135 men | 3.7 Good rated by 35.7k men | 3.8 Good rated by 4.1k men | 4.0 Good rated by 19.4k men |
Job security | 3.5 Good | 3.8 Good | 3.9 Good | 3.8 Good |
View more
DigiCall Teleservices Salaries
DigiCall Teleservices salaries have received with an average score of 3.7 out of 5 by 200 employees.
Customer Care Executive
(40 salaries)
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₹1 L/yr - ₹3 L/yr
Tele Caller
(14 salaries)
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₹0.1 L/yr - ₹2 L/yr
Team Lead
(11 salaries)
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₹1.8 L/yr - ₹4.2 L/yr
Telecaller
(10 salaries)
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₹1.8 L/yr - ₹3.5 L/yr
MIS Executive
(6 salaries)
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₹1.5 L/yr - ₹2.5 L/yr
HR Executive
(6 salaries)
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₹1.8 L/yr - ₹2.6 L/yr
Sales Executive
(5 salaries)
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₹1.1 L/yr - ₹2.2 L/yr
Senior Team Leader
(5 salaries)
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₹2 L/yr - ₹3 L/yr
Telecalling Executive
(5 salaries)
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₹1 L/yr - ₹1.5 L/yr
Process Trainer
(5 salaries)
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₹1.2 L/yr - ₹3.3 L/yr
DigiCall Teleservices Offices
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DigiCall Teleservices FAQs
When was DigiCall Teleservices founded?
DigiCall Teleservices was founded in 1995. The company has been operating for 30 years primarily in the Telecom sector.
Where is the DigiCall Teleservices headquarters located?
DigiCall Teleservices is headquartered in Johannesburg, Vaud and has an office in New Delhi
How many employees does DigiCall Teleservices have in India?
DigiCall Teleservices currently has more than 700+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in DigiCall Teleservices based on the number of reviews submitted on AmbitionBox.
Does DigiCall Teleservices have good work-life balance?
DigiCall Teleservices has a Work-Life Balance Rating of 3.9 out of 5 based on 200+ employee reviews on AmbitionBox. 63% employees rated DigiCall Teleservices 4 or above, while 37% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read DigiCall Teleservices reviews for more details
Is DigiCall Teleservices good for career growth?
Career growth at DigiCall Teleservices is rated fairly well, with a promotions and appraisal rating of 3.7. 63% employees rated DigiCall Teleservices 4 or above, while 37% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading DigiCall Teleservices promotions/appraisals reviews for more detailed insights.
What are the pros of working in DigiCall Teleservices?
Working at DigiCall Teleservices offers several advantages that make it an appealing place for employees. The company is highly rated for work life balance, company culture and skill development, based on 200+ employee reviews on AmbitionBox.
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