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DigiCall Teleservices

4.0
based on 200 Reviews
Video summary

Working at DigiCall Teleservices

Company Summary

DigiCall Teleservices enable business growth for clients by focusing on their business processes and improving efficiency through BPO service offerings.

Overall Rating

4.0/5
based on 200 reviews
highly rated categories
5% above
industry average
highly rated categories
Highly rated for

Work-life balance, Company culture, Skill development

Work Policy
Monday to Saturday
Monday to Saturday
46% employees reported
Flexible timing
Flexible timing
59% employees reported
No travel
No travel
61% employees reported
Day shift
Day shift
90% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
18 employees reported
Cafeteria
Cafeteria
8 employees reported
Free meal
Free meal
5 employees reported
Health insurance
Health insurance
5 employees reported
View all benefits

About DigiCall Teleservices

Founded in1995 (30 yrs old)
India Employee Count501-1k
Global Employee Count1k-5k
HeadquartersJohannesburg, Vaud, South Africa
Office Locations
Websitedigicallgroup.co.za
Primary Industry
Other Industries
--
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View in video summary
Born From An Innate Desire To Assist And Serve, Digicall Has Been Delivering World-Class Outsourced And Incident Management Services In South Africa Since 2003 And Expanded To The UK In 2012 And Australia In 2015. Whether you’re in insurance, banking, telecoms or just a household that needs their geyser replaced. We offer our clients best in class, stringently vetted, specialist service solutions under one vision and ethos. Our service is supported by unique technologies and people who live to exceed client expectations and grow their client’s businesses. This approach has cemented our role as a disruptor and leader in our industry, which has allowed us to become one of the world’s best BPO’s and incident service providers.
Mission: Our mission is to see beyond and to seek out competitive advantage for our clients through the innovative use of technology which eventually helps them to achieve long-term success and prosperity. The face of technology has undergone a drastic makeover and, thereby, has become an indispensable part of businesses around the world. Access to information has as well become a key ingredient for a successful business venture. So, our priority centers on maximizing the business endeavors of our clients.
Vision: Our vision is to observe farther and accomplish a long term success. Technology has changed the very face of business globally. To cope with this frequent change along with the intense global competition, Digicall has come up with an innovative business strategy which focuses on implementing and utilizing advanced information technology.
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DigiCall Teleservices Ratings

based on 200 reviews

Overall Rating

4.0/5
How AmbitionBox ratings work?
5
73
4
53
3
23
2
17
1
34

Category Ratings

3.9

Work-life balance

3.8

Company culture

3.8

Skill development

3.8

Work satisfaction

3.7

Salary

3.7

Promotions

3.5

Job security

DigiCall Teleservices is rated 4.0 out of 5 stars on AmbitionBox, based on 200 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more

DigiCall Teleservices Reviews

Top mentions in DigiCall Teleservices Reviews

+ 1 more

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Overall Rating
4.0/5
based on 200 reviews
4.1/5
based on 7.3k reviews
4.1/5
based on 2.4k reviews
4.0/5
based on 3.5k reviews
Highly Rated for
Work-life balance
Skill development
Company culture
Work-life balance
Company culture
Skill development
Work-life balance
Company culture
Skill development
Skill development
Work-life balance
Salary
Critically Rated for
No critically rated category
Promotions
No critically rated category
No critically rated category
Primary Work Policy
-
Hybrid
76% employees reported
Hybrid
61% employees reported
Work from office
61% employees reported
Rating by Women Employees
3.2
Average
rated by 32 women
3.9
Good
rated by 1.1k women
4.2
Good
rated by 451 women
4.1
Good
rated by 331 women
Rating by Men Employees
4.0
Good
rated by 135 men
4.1
Good
rated by 5.8k men
4.1
Good
rated by 1.7k men
4.0
Good
rated by 2.9k men
Job security
3.5
Good
3.9
Good
3.9
Good
3.7
Good
View more

DigiCall Teleservices Salaries

DigiCall Teleservices salaries have received with an average score of 3.7 out of 5 by 200 employees.

Customer Care Executive

(39 salaries)
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₹1 L/yr - ₹3 L/yr

Tele Caller

(14 salaries)
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₹0.1 L/yr - ₹2 L/yr

Team Lead

(11 salaries)
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₹1.8 L/yr - ₹4.2 L/yr

Telecaller

(10 salaries)
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₹1.8 L/yr - ₹3.5 L/yr

MIS Executive

(6 salaries)
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₹1.5 L/yr - ₹2.5 L/yr

HR Executive

(6 salaries)
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₹1.8 L/yr - ₹2.6 L/yr

Sales Executive

(5 salaries)
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₹1.1 L/yr - ₹2.2 L/yr

Senior Team Leader

(5 salaries)
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₹2 L/yr - ₹3 L/yr

Telecalling Executive

(5 salaries)
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₹1 L/yr - ₹1.5 L/yr

Process Trainer

(5 salaries)
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₹1.2 L/yr - ₹3.3 L/yr

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DigiCall Teleservices FAQs

When was DigiCall Teleservices founded?
DigiCall Teleservices was founded in 1995. The company has been operating for 30 years primarily in the Telecom sector.
Where is the DigiCall Teleservices headquarters located?
DigiCall Teleservices is headquartered in Johannesburg, Vaud and has an office in New Delhi
How many employees does DigiCall Teleservices have in India?
DigiCall Teleservices currently has more than 700+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in DigiCall Teleservices based on the number of reviews submitted on AmbitionBox.
Does DigiCall Teleservices have good work-life balance?
DigiCall Teleservices has a Work-Life Balance Rating of 3.9 out of 5 based on 200+ employee reviews on AmbitionBox. 63% employees rated DigiCall Teleservices 4 or above, while 37% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read DigiCall Teleservices reviews for more details
Is DigiCall Teleservices good for career growth?
Career growth at DigiCall Teleservices is rated fairly well, with a promotions and appraisal rating of 3.7. 63% employees rated DigiCall Teleservices 4 or above, while 37% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading DigiCall Teleservices promotions/appraisals reviews for more detailed insights.
What are the pros of working in DigiCall Teleservices?
Working at DigiCall Teleservices offers several advantages that make it an appealing place for employees. The company is highly rated for work life balance, company culture and skill development, based on 200+ employee reviews on AmbitionBox.
DigiCall Teleservices Overview
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