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DigiCall Teleservices

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based on 199 Reviews

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199
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405
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2
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DigiCall Teleservices Customer Care Executive Pune Reviews

Updated 14 Aug, 2023

Overall Rating

4.0/5

based on 12 reviews

Rating distribution

5

5 (41.7%)

4

2 (16.7%)

3

2 (16.7%)

2

1 (8.3%)

1

2 (16.7%)

Category Ratings

3.4

Work-life balance

3.3

Job security

3.0

Skill development

2.9

Company culture

2.9

Salary

2.9

Promotions

2.9

Work satisfaction

What employees say about DigiCall Teleservices?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

66% employees reported

Flexible timing

50% employees reported

Within city

57% employees reported

View more detailed insights

Gender based rating

2.8

Rated by Women

3 reviews

4.0

Rated by Men

9 reviews

DigiCall Teleservices is rated 4.0 out of 5 stars on AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction ... Read more

DigiCall Teleservices is rated 4.0 out of 5 stars on AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

12 reviews found

Sort by: Popular

Customer Care Executive in Pune

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 15 Feb 2023

Likes

People are good.

Dislikes

The company is call centre. Salary is not up to the mark.

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Pune

Full Time

·

Castamber care executive Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 19 Jul 2021

Likes

I like I was talk hundred of people. In. Different languages. Different states his all quaricity I had rejol to myself. It was very good experience.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

There was some electronic device problem like head phone pc etc.

Work Details

Very busy and strategic

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Pune

Full Time

·

Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Aug 2023

Likes

Never think of working in Digicall , they hire every month and they fire you after 2 months .Team leader do harrasment to girls and no one takes the complaint of team leader . The reason you get fired are Fatal call yes if repeat a word they make your calls fatal . Girls never work in call center not secure place for us And all this happened with me the team leader behaviour was very bad , the day I asked to change my team they gave me reason my call are Fatal asked me to fill the form Pip form means PERFORMANCE IMPROVEMENT PLAN and in the very next day I was asked to leave the job Just because of this silly reason I got fired an was in depression for 2 3 months. I request no-one think about joining Digicall or these kind of call center in name of great salary ine day you will get hospitalised 🙁...Read More

Dislikes

Girls are not secure Team leaders don't respect girls , they will make stay and do work after working hours

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Pune

Telecommunication Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Jun 2022

Likes

Excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Very good

Customer Care Executive in Pune

Customer Care Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Aug 2020

Likes

Na

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Na

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Care Executive in Pune

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 14 Sep 2019

Likes

I like work environment in the company

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Attend customer calls and activate the Sim card. Clear all the complaints responded time

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Pune

Voicemail Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 10 Sep 2017

Likes

It was a good company for career in bpo and work place also good.

Salary - Good
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

I like that company but I wanted make my career in another field that why I leaved that job.

Work Details

I was in Digicall that time I was receiving inbound call and resolved customer queries.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about DigiCall Teleservices.

Customer Care Executive in Pune

Call centre Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 01 Feb 2020

Likes

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Overall Rating

Discover interview dos and don'ts from real experiences

Customer Care Executive in Pune

Hi Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 28 Oct 2019

Likes

Good

Salary - Excellent
Skill development - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Good

Job security - Bad

Customer Care Executive in Pune

Airtel 121 Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

5.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Jan 2019

Likes

Career growth is only depends on partiality

Work satisfaction - Excellent

Dislikes

All of services dislike in digicall

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Boring

Work timings: Flexible Timings

Customer Care Executive in Pune

Customer service Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

4.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Mar 2019

Likes

To be honest, Nothing

Promotions - Good

Dislikes

Everything except that I got to choose my weekoffs that too other than weekends because I was at a position where I took responsibilities of providing quality customer service

Salary - Bad
Skill development - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Boring, nothing new

Work timings: Strict Timings

Work related travel: This is a desk job.

Employee Benefits

Washrooms

Customer Care Executive in Pune

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Jun 2018

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

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More about working at DigiCall Teleservices

HQ - Johannesburg, Vaud, South Africa
Telecom
501-1k Employees (India)

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 12 DigiCall Teleservices reviews submitted by DigiCall Teleservices employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if DigiCall Teleservices is the right company for you. ... 66% of employees reported the working days at DigiCall Teleservices as Monday to Saturday. 50% employees reported the work timings at DigiCall Teleservices as Flexible timing. Read more

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DigiCall Teleservices Customer Care Executive Pune Reviews

DigiCall Teleservices Customer Care Executive Salaries in Pune

based on 12 salaries

₹1.1 L/yr - ₹2.1 L/yr

49% less than the average Customer Care Executive Salary in India

View more details

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