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DigiCall Teleservices

Q: When was DigiCall Teleservices founded?

DigiCall Teleservices was founded in 1995. The company has been operating for 29 years primarily in the Telecom sector .

Q: Where is the DigiCall Teleservices headquarters located?

DigiCall Teleservices is headquartered in Johannesburg, Vaud and has an office in New Delhi

Q: How many employees does DigiCall Teleservices have in India?

DigiCall Teleservices currently has more than 700+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in DigiCall Teleservices based on the number of reviews submitted on AmbitionBox.

Q: Does DigiCall Teleservices have good work-life balance?

DigiCall Teleservices has a Work-Life Balance Rating of 3.7 out of 5 based on 100+ employee reviews on AmbitionBox. 63% employees rated DigiCall Teleservices 4 or above, while 37% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read DigiCall Teleservices reviews for more details

Q: Is DigiCall Teleservices good for career growth?

Career growth at DigiCall Teleservices is rated as moderate, with a promotions and appraisal rating of 3.3. 37% employees rated DigiCall Teleservices 3 or below, while 63% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading DigiCall Teleservices promotions/appraisals reviews for more detailed insights.

Q: What are the cons of working in DigiCall Teleservices?

Working at DigiCall Teleservices does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal and salary & benefits , based on 100+ employee reviews on AmbitionBox.

4.0

based on 199 Reviews

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Working at DigiCall Teleservices

Company Summary

DigiCall Teleservices enable business growth for clients by focusing on their business processes and improving efficiency through BPO service offerings.

Overall Rating

4.0/5

based on 199 reviews

34% above

industry average

Critically rated for

Promotions/Appraisal, Salary & Benefits

Key Factors to Consider

3.4

Salary & Benefits

3.4

Job Security

3.7

Work-Life Balance

View all category ratings

Work Policy

Monday to Saturday

44% employees reported

Flexible timing

59% employees reported

No travel

62% employees reported

Day shift

90% employees reported

View detailed work policy

Top Employees Benefits

Job/Soft skill training

18 employees reported

Cafeteria

8 employees reported

Free meal

5 employees reported

Health insurance

5 employees reported

View all benefits

About DigiCall Teleservices

Founded in1995 (29 yrs old)

India Employee Count501-1k

Global Employee Count1k-5k

HeadquartersJohannesburg, Vaud, South Africa

Office Locations

New Delhi

Websitedigicallgroup.co.za

Primary Industry

Telecom

Other Industries

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Born From An Innate Desire To Assist And Serve, Digicall Has Been Delivering World-Class Outsourced And Incident Management Services In South Africa Since 2003 And Expanded To The UK In 2012 And Australia In 2015. Whether you’re in insurance, banking, telecoms or just a household that needs their geyser replaced. We offer our clients best in class, stringently vetted, specialist service solutions under one vision and ethos. Our service is supported by unique technologies and people who live to exceed client expectations and grow their client’s businesses. This approach has cemented our role as a disruptor and leader in our industry, which has allowed us to become one of the world’s best BPO’s and incident service providers.

Mission: Our mission is to see beyond and to seek out competitive advantage for our clients through the innovative use of technology which eventually helps them to achieve long-term success and prosperity. The face of technology has undergone a drastic makeover and, thereby, has become an indispensable part of businesses around the world. Access to information has as well become a key ingredient for a successful business venture. So, our priority centers on maximizing the business endeavors of our clients.

Vision: Our vision is to observe farther and accomplish a long term success. Technology has changed the very face of business globally. To cope with this frequent change along with the intense global competition, Digicall has come up with an innovative business strategy which focuses on implementing and utilizing advanced information technology.

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