DigiCall Teleservices Senior Customer Service Executive Reviews
based on 5 reviews
Updated 24 Jun, 2019
Overall Rating
2.4/5
How AmbitionBox ratings work?
Category Ratings
2.3
Work-Life balance
2.3
Skill development
1.9
Promotions/Appraisal
1.9
Company culture
1.9
Work Satisfaction
1.7
Salary & Benefits
1.5
Job Security
DigiCall Teleservices is rated
2.4 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
DigiCall Teleservices is rated
2.4 out of 5 stars on
AmbitionBox, based on 5 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
5 reviews found
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Popular
Senior Customer Service Executive in
Noida
Contact center Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Jun 2019
Likes
Very poor policy and HR responds
Dislikes
Very poor policy
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Pune
Cce Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 23 Oct 2018
Likes
Teammates r gud.. n people's r gud..
Dislikes
High work pressure n no growth
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Similar companies for Senior Customer Service Executive
As per it's bad company experienced becouse they are cheating with the worker but who has superior they are helping all kind of work and also be friends that's part good
Dislikes
Just becouse they are cheatingwith the worker they are saying fake comments
And if you have severed notice for F&F but they are not giving on time f&f salary they are taking too much time and also lieing also not providing salary on time so as per me who one want to join on there so don't join it's totaly fake and wrost company
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Care Executive in
Pune
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 15 Feb 2023
Likes
People are good.
Dislikes
The company is call centre. Salary is not up to the mark.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Full Time
·
Castamber care executive Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 19 Jul 2021
Likes
I like I was talk hundred of people. In. Different languages. Different states his all quaricity I had rejol to myself. It was very good experience.
Dislikes
There was some electronic device problem like head phone pc etc.
Work Details
Very busy and strategic
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 20 Jan 2023
Likes
A place where YOU start to grow.
Dislikes
There are no dislikes.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Pune
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Aug 2023
Likes
Never think of working in Digicall , they hire every month and they fire you after 2 months .Team leader do harrasment to girls and no one takes the complaint of team leader . The reason you get fired are Fatal call yes if repeat a word they make your calls fatal .
Girls never work in call center not secure place for us
And all this happened with me the team leader behaviour was very bad , the day I asked to change my team they gave me reason my call are Fatal asked me to fill the form Pip form means PERFORMANCE IMPROVEMENT PLAN and in the very next day I was asked to leave the job
Just because of this silly reason I got fired an was in depression for 2 3 months.
I request no-one think about joining Digicall or these kind of call center in name of great salary ine day you will get hospitalised 🙁...Read More
Dislikes
Girls are not secure
Team leaders don't respect girls , they will make stay and do work after working hours
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive (working remotely)
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 23 Jun 2023
Likes
It was a nice organization
Dislikes
Nothing it was a nice company
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Near Pune railway Station Maharashtra Pune
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Nov 2022
Likes
Telecaller experience and problem solving...
Dislikes
No
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Telecommunication Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Jun 2022
Likes
Excellent
Dislikes
Very good
Customer Care Executive in
Pune
Customer Care Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 20 Aug 2020
Likes
Na
Dislikes
Na
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive
LKA Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 21 Sep 2018
Likes
The worst experience in my life.
Dislikes
Too much pressure to employees,controlling like school days .
Work Details
No salary hike or promotion inside the company.
Then clients are directly taking action in front of the digicall managers .
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Ahmedabad
Cce Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 05 Mar 2020
Likes
I 3 year calling experience
Dislikes
Good skill better handle customer
Work Details
3 year experience calling
Work days: Monday to Friday
(Flexible Timings)
Other DigiCall Teleservices Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Operations Executive in
Kolkata
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Jun 2023
Likes
Overall that was a great experience.
Dislikes
Nothing
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Team Leader in
Noida
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 31 Mar 2018
Likes
Work environment
Dislikes
Talk about teammates
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Telecaller in
Pune
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Oct 2024
Likes
Ys i like it digicall
Dislikes
No
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Response Executive in
Pune
Full Time
·
Telecommunication Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Aug 2022
Likes
Friends forever 😂
Dislikes
Bad sallary
Work Details
Work timings: Flexible Timings
Technical Lead in
Noida
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 22 May 2024
Likes
They have options to relocate in different locations
Dislikes
No appraisals and increment
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Financial Analyst in
Pune
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 18 Feb 2019
Likes
Gold loan process is very good
Dislikes
I think Company is good but there is no improvement for employees...
Work Details
I was taking inbound calls..and also outbond as a financial analyst
Work days: Rotational Shift
Work related travel:This is a desk job.
Senior Team Leader in
Ahmedabad
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Aug 2023
Likes
It's very good
Dislikes
No way
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
System Engineer in
Hyderabad / Secunderabad
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Dec 2024
Likes
So many memories associated
Dislikes
No market rate salary and hikes
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Voice Process Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Success, Service & Operations - Other Department