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DigiCall Teleservices

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DigiCall Teleservices Quality Analyst Reviews

Updated 23 May, 2019

Overall Rating

4.4/5

based on 8 reviews

Rating distribution

5

3 (37.5%)

4

3 (37.5%)

3

0 (0%)

2

1 (12.5%)

1

1 (12.5%)

Category Ratings

4.4

Promotions

4.3

Work-life balance

4.3

Work satisfaction

4.2

Company culture

4.2

Skill development

4.1

Job security

3.9

Salary

What employees say about DigiCall Teleservices?

Insights from employee reviews on AmbitionBox

Workplace insights

Flexible timing

100% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

1 reviews

4.3

Rated by Men

6 reviews

DigiCall Teleservices is rated 4.4 out of 5 stars on AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction w ... Read more

DigiCall Teleservices is rated 4.4 out of 5 stars on AmbitionBox, based on 8 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

8 reviews found

Sort by: Popular

Quality Analyst in Pune

Full Time

·

Accounting & Taxation Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Sep 2018

Likes

Digicall is a one of the best company where is you growing skills like your working passion, conversation, mail writing manners, time management and value, politeness and dress seance.

Dislikes

Salary - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Quality Analyst in Noida

QA Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Apr 2019

Likes

Very good 👍

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Quality Analyst in Pune

Quality Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Sep 2017

Likes

Gud company ..fast career growth ...loved it ....all ppl are gud ...wrking with spirit ...!!!!overall excellent cmpny ..!!!

Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Na

Work Details

Not hectic ...Flexible timing ..!!

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Quality Analyst in Noida

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 14 Apr 2018

Dislikes

I was happy with my bosses & the way they were working Not at all happy with the culture & must say poor management & pathetic HR

Salary - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Quality Analyst in Pune

Inbound Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 Oct 2018

Likes

Overall is good

Salary - Good
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

No one

Read DigiCall Teleservices Quality Analyst Reviews based on locations

4.5

Pune

(4)

Quality Analyst in Noida

MTS process quality dept Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 18 Jul 2018

Likes

No words to say. Everything is great superb

Salary - Good
Skill development - Good
Promotions - Excellent
Work satisfaction - Excellent
Work-life balance - Good

Dislikes

Salary pay roll.

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Quality Analyst in Pune

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Apr 2019

Likes

Good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good

You are reading trusted reviews. Keep reading to find out more about DigiCall Teleservices.

Quality Analyst in Hyderabad / Secunderabad

Business Process Quality Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 23 May 2019

Likes

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Overall Rating

Good

Top trending discussions

View All

Career suggestion

I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

Got a question about DigiCall Teleservices?

Ask anonymously on communities.

Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

System Engineer in Bangalore / Bengaluru

Full Time

·

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Feb 2025

Likes

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Lead in Noida

Full Time

·

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 22 May 2024

Likes

They have options to relocate in different locations

Dislikes

No appraisals and increment

Job security - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

System Engineer in Hyderabad / Secunderabad

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Dec 2024

Likes

So many memories associated

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No market rate salary and hikes

Salary - Poor
Promotions - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Pune

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 11 Dec 2020

Likes

Excellent

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Perfect

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Huge incentives

Other DigiCall Teleservices Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Operations Executive in Kolkata

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Jun 2023

Likes

Overall that was a great experience.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Pune

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 15 Feb 2023

Likes

People are good.

Dislikes

The company is call centre. Salary is not up to the mark.

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Team Leader in Noida

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Mar 2018

Likes

Work environment

Salary - Excellent
Skill development - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Talk about teammates

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Telecaller in Pune

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Oct 2024

Likes

Ys i like it digicall

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No

Work Details

Work days: Monday to Friday (Strict Timings)

Customer Response Executive in Pune

Full Time

·

Telecommunication Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 13 Aug 2022

Likes

Friends forever 😂

Skill development - Excellent

Dislikes

Bad sallary

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Customer Care Executive in Pune

Full Time

·

Castamber care executive Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 19 Jul 2021

Likes

I like I was talk hundred of people. In. Different languages. Different states his all quaricity I had rejol to myself. It was very good experience.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

There was some electronic device problem like head phone pc etc.

Work Details

Very busy and strategic

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Financial Analyst in Pune

Full Time

·

Business Intelligence & Analytics Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Feb 2019

Likes

Gold loan process is very good

Salary - Good
Skill development - Good
Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

I think Company is good but there is no improvement for employees...

Work Details

I was taking inbound calls..and also outbond as a financial analyst

Work days: Rotational Shift

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Jan 2023

Likes

A place where YOU start to grow.

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

There are no dislikes.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Pune

Full Time

·

Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Aug 2023

Likes

Never think of working in Digicall , they hire every month and they fire you after 2 months .Team leader do harrasment to girls and no one takes the complaint of team leader . The reason you get fired are Fatal call yes if repeat a word they make your calls fatal . Girls never work in call center not secure place for us And all this happened with me the team leader behaviour was very bad , the day I asked to change my team they gave me reason my call are Fatal asked me to fill the form Pip form means PERFORMANCE IMPROVEMENT PLAN and in the very next day I was asked to leave the job Just because of this silly reason I got fired an was in depression for 2 3 months. I request no-one think about joining Digicall or these kind of call center in name of great salary ine day you will get hospitalised 🙁...Read More

Dislikes

Girls are not secure Team leaders don't respect girls , they will make stay and do work after working hours

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Team Leader in Ahmedabad

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Aug 2023

Likes

It's very good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No way

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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HQ - Johannesburg, Vaud, South Africa
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501-1k Employees (India)

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 DigiCall Teleservices reviews submitted by DigiCall Teleservices employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if DigiCall Teleservices is the right company for you. ... 100% employees reported the work timings at DigiCall Teleservices as Flexible timing. Read more

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DigiCall Teleservices Quality Analyst Reviews

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