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Premium Employer

NTT Data Information Processing Services

Compare

4.0

based on 2.7k Reviews

Filter reviews by

NTT Data Information Processing Services Senior Customer Care Representative Reviews

Updated 1 Feb, 2022

Overall Rating

3.7/5

based on 4 reviews

Rating distribution

2 (50.0%)

1 (25.0%)

0 (0%)

Category Ratings

4.3

Skill development

3.8

Salary

3.2

Job security

3.1

Work-life balance

3.1

Promotions

2.7

Company culture

2.5

Work satisfaction

What employees say about NTT Data Information Processing Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Flexible timing

50% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

3.7

Rated by Women

3 reviews

4.0

Rated by Men

1 reviews

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4 reviews found

Sort by: Popular

Senior Customer Care Representative in Chennai

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Feb 2022

Likes

Nice Environment to learn and to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Care Representative in Chennai

Healthcare Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 09 Nov 2021

Likes

Payroll is good

Skill development - Good

Dislikes

There is no team management

Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Not bad

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Care Representative in Chennai

Quality Assurance and Testing Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Mar 2021

Likes

Every good company lots of compensation and good salary

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Care Representative in Chennai

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Apr 2021

Likes

I really like this place,I enjoyed and learned the process from this company.it was very good experience for me.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Salary Discussions, Hike & Promotions

fathersahaab

works at

AmbitionBox

New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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Ask anonymously on communities.

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Likes

PROCESS IS GOOD. NOTHING AS SUCH LUCRATIVE LOOKS LIKE.

Work-life balance - Good

Dislikes

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Skill development - Poor
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Work Details

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posted on 30 Jan 2025

Likes

Poor in terms of growth perspective.

Job security - Good

Dislikes

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Skill development - Poor
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posted on 30 Jan 2025

Likes

Skill development

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Not getting promoted even working hard

Promotions - Bad

Work Details

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Work related travel: This job involves Travel Within Country.

Analyst in Bangalore / Bengaluru

Full Time

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Overall Rating

5.0

Category Ratings

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Company culture

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Work-life balance

posted on 24 Jan 2025

Likes

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Noida

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posted on 22 Jan 2025

Likes

Job security - Good
Company culture - Good

Dislikes

Promotions - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Data Analyst in Chennai

Full Time

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Skill development

5.0

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Work satisfaction

5.0

Company culture

5.0

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posted on 20 Jan 2025

Likes

System work and

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
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posted on 17 Jan 2025

Likes

Good JOB security, if you are Full time employee you get cabs. Good cafeteria

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

mobiles not allowed inside ODC based on project you get, Overall good

Promotions - Poor

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1.0

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Work-life balance

posted on 15 Jan 2025

Likes

Nothing

Dislikes

Everything everything nothing to like ...pathetic work culture....they behave like you are slave ...not employe

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

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Full Time

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posted on 07 Jan 2025

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Work life balance is good

Job security - Good
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Dislikes

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posted on 07 Jan 2025

Likes

Have a very good opportunity to up skill. Senior management are very approachable for any concerns.

Salary - Good
Skill development - Good
Job security - Good
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Dislikes

Not found yet..

Other NTT Data Information Processing Services Reviews

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posted on 18 Jan 2025

Likes

The best part is that they support up skilling and sponsor your certification

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

May be it's on team basis but I have never seen my HR for any feedback. Also skip meeting could help with many improvement

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Service Desk Analyst in Bangalore / Bengaluru

Full Time

IT Infrastructure Services Department

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Overall Rating

1.0

Category Ratings

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Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

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Work-life balance

posted on 18 Dec 2024

Likes

Please don't join this company atleast the Bangalore location. Company is full of south and north discrimination with work environment where you will be said to take medicine and come to office incase ur r ill.Asking for leaves is a sign of immaturity according the managers.

Dislikes

Everything.even you don't have the proper cafeteria to eat.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Associate Analyst in Gurgaon / Gurugram

Full Time

Finance Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

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Skill development

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5.0

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posted on 15 Dec 2024

Likes

Having a good working environment, I felt everything is apart from salary and Appraisal Supportive management and Job security. Most likeable is company hybrid working environment in some process you don't to come in office as I look their mostly employees are working from home when they to want they come in office

Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary and Appraisal is not very good Learning and upskilling only for fresher's not suitable for persons have good experience And have fixed 10 hours shift

Work Details

Work policy: 1,2 months in year

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Helpdesk Associate in Noida

Full Time

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Work satisfaction

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posted on 01 Dec 2024

Likes

Salary and other benefits on time

Salary - Good
Skill development - Good
Job security - Good
Work-life balance - Good

Dislikes

Ntt started Hiring employee on grade 3 salary range (28-32k) as like other companies usually doing in service desk , this is not good at all Over all ntt data is good for growth but specially noida office have small projects and less headcounts so internally promotion got delayed If you want to join ntt go for banglore and Hyderabad location

End User Computing Engineer in Hyderabad / Secunderabad

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 08 Nov 2024

Likes

Job security is excellent but coming to appraisal are only 1 digit

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

If we work hard also we don't get any appreciation that was one bad nagative thing I noticed

Promotions - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

IT Analyst in Chennai

Full Time

Business Intelligence & Analytics Department

4.0

Overall Rating

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Job security

3.0

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3.0

Work satisfaction

5.0

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3.0

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posted on 22 Oct 2024

Likes

Great company for freshers to get exposure to corporate professionalism and work culture

Skill development - Good
Job security - Excellent
Company culture - Excellent

Dislikes

Work life balance might go for toss due to long work hours.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

F & A OPS Processing Associate in Noida

Full Time

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posted on 19 Oct 2024

Likes

For freshers I will suggest it's good to start corporate life

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

About hike in garde 4 and grade 3, grade 4 they will give hike yearly besis. However for grade they will give hike twice in a year because of that grade 3 people getting more hike in salary not grade for.

Operations Team Manager in Gurgaon / Gurugram (working remotely)

Full Time

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4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

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Work-life balance

posted on 08 Oct 2024

Likes

Work culture is good, no work pressure at all (at least in the account I was working with, not sure of others). Excellent learning curve for individual looking out to develop their skills

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Limited opportunities to climb up the ladder (which is a big turn off for me)

Manager in New Delhi

Full Time

Procurement & Purchase Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

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Work satisfaction

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Company culture

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Work-life balance

posted on 05 Aug 2024

Likes

Nothing as such.

Dislikes

Lacks of project infact they don't have any such project and they hire you and then after couple of month they will put you on bench and ask you to leave- No Job security. micro management at level. No hierarchy follows and people who sits in the company for a long time dont want peers to get trained on their work and run organisation on monopoly (Buaa-Mausi )basis.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior System Integration Specialist in Hyderabad / Secunderabad

Full Time

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Jul 2024

Likes

I lost the impression after joining. There is no work life balance at all. It is like ur living on this earth to work for them. The most sadistic people i have ever met. They don’t even consider health reasons.Full of politics with manager and TL. Feeling like school going kid. It is the most worst company than working with big4 (don’t want to mention company)

Dislikes

They will hire for some role, after joining simply put into different role. Even we need to work on weekends without any pay and comp off. Too many politics. Whatever the team lead and manager want they will simply target us and no matter how many hours ur stretching and working they will simply say there is not much work in this team. Worst company i have ever seen.🙏

Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

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NTT Data Information Processing Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 NTT Data Information Processing Services reviews submitted by NTT Data Information Processing Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if NTT Data Informati...Read more