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NTT Data Information Processing Services Helpdesk Associate Reviews
based on 23 reviews
Updated 1 Dec, 2024
Overall Rating
3.2/5
How AmbitionBox ratings work?
Category Ratings
3.9
Job Security
3.4
Salary & Benefits
3.2
Skill development
2.8
Company culture
2.7
Work Satisfaction
2.7
Work-Life balance
2.6
Promotions/Appraisal
NTT Data Information Processing Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 23 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
NTT Data Information Processing Services is rated
3.2 out of 5 stars on
AmbitionBox, based on 23 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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23 reviews found
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Popular
Helpdesk Associate in
Noida
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 Dec 2024
Likes
Salary and other benefits on time
Dislikes
Ntt started Hiring employee on grade 3 salary range (28-32k) as like other companies usually doing in service desk , this is not good at all
Over all ntt data is good for growth but specially noida office have small projects and less headcounts so internally promotion got delayed
If you want to join ntt go for banglore and Hyderabad location
Helpdesk Associate in
Noida
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Nov 2024
Likes
Don’t join very bad company. 10 working hours there which is too much. No work life balance no job security.
Dislikes
10 hour shift, No work from home , no job security, no appraisal
Work Details
Work days: Rotational Shift
(Strict Timings)
What people are saying about NTT Data Information Processing Services
The managers and the employees who is working der are not at all professionals and they tend to treat others as sales. Manager doesn't know how to treat the employees nd talk or behave with them. Managers will show their work pressure nd home pressure on employees, work life balance is very bad. Lots of partially, never recommend this company for anyone
Dislikes
Partially work culture, managers doesn't know how to treat employees, inside politics
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Top NTT Data Information Processing Services Helpdesk Associate Interview Questions
Appraisals and working hours. You will be doing 10 hour shifts
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Helpdesk Associate in
Noida
Full Time
·
IT Infrastructure Services Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 26 Apr 2024
Likes
Salary structure is good and benefits also are good.
Dislikes
You need to inform one month in advance for leaves and management isn’t so great and they will not give you an appraisal above ten percent. They always say it’s because of cost cutting and no benefits like holi diwali holidays.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Helpdesk Associate in
Bangalore / Bengaluru
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 23 Sep 2023
Likes
Job Security is Good. IGP every 18 months if you have the required skills and knowledge
Dislikes
Hike, IGP totally depends on the manager,
10 hrs/day work routine
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Helpdesk Associate in
Noida
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 18 Oct 2023
Likes
Nothing
Dislikes
Working hours -10
Timesheet applicable for 9 hrs only
No work life balance
In short : they exploit the agent in return of the salary they provide.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
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NTT Data Information Processing Services.
Helpdesk Associate in
Noida
Full Time
·
Service Desk Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 11 Feb 2023
Likes
Job security is Excellent in this company.
Dislikes
Management is totally corrupt in this organization, specially service desk (Paramount), after working for 3 years epmloyees don't even know name of the HR. No transparency at all, HR will lie to you during the hiring process. Also, the shift hours are 10. However, the time entry you will do is for 9 hours, I don't know what kind of scam is going on here in this company.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about NTT Data Information Processing Services's Helpdesk Associates
Is NTT Data Information Processing Services a good place to work for Helpdesk Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 23 employee reviews, it's clear that most helpdesk associates have an average experience working at NTT Data Information Processing Services. Job Security holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about job security and career growth on AmbitionBox.
Does NTT Data Information Processing Services pay their Helpdesk Associates well?
According to AmbitionBox reviews, NTT Data Information Processing Services helpdesk associates rate their salary and benefits at 3.4 out of 5, based on 23 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about NTT Data Information Processing Services's helpdesk associates salaries here and to read reviews specifically about salary and benefits at NTT Data Information Processing Services for helpdesk associates, click here.
How is the work culture at NTT Data Information Processing Services for Helpdesk Associates?
Work culture at NTT Data Information Processing Services for helpdesk associates is rated 2.8 out of 5 by 23 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at NTT Data Information Processing Services for helpdesk associates, click here.
How is the job security at NTT Data Information Processing Services for Helpdesk Associates?
Based on 23 reviews on AmbitionBox, NTT Data Information Processing Services's helpdesk associates rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at NTT Data Information Processing Services for helpdesk associates, click here.
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