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Mphasis Customer Support Officer Reviews

Updated 5 Feb, 2025
Overall Rating
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3.0/5
based on 48 reviews

Rating distribution

Category Ratings

3.6

Company culture

3.5

Skill development

3.3

Job security

3.1

Work satisfaction

2.7

Work-life balance

2.5

Salary

2.4

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What employees say about Mphasis?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

41% employees reported

Flexible timing

Flexible timing

44% employees reported

No travel

No travel

64% employees reported

Gender based rating

2.7
female

Rated by Women

18 reviews

3.3
male

Rated by Men

23 reviews

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Top Mentions in Mphasis Customer Support Officer Reviews

48 reviews found

Sort by: Popular

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People also ask about Mphasis's Customer Support Officers

Is Mphasis a good place to work for Customer Support Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 48 employee reviews, it's clear that most customer support officers have an average experience working at Mphasis. Company culture holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.4.
Does Mphasis pay their Customer Support Officers well?
According to AmbitionBox reviews, Mphasis customer support officers rate their salary and benefits at 2.5 out of 5, based on 48 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Mphasis's customer support officers salaries here and to read reviews specifically about salary and benefits at Mphasis for customer support officers, click here .
How is the work culture at Mphasis for Customer Support Officers?
Work culture at Mphasis for customer support officers is rated 3.6 out of 5 by 48 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Mphasis for Customer Support Officers?
Based on 48 reviews on AmbitionBox, Mphasis's customer support officers rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Mphasis. To read reviews about job security at Mphasis for customer support officers, click here .

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Mphasis Customer Support Officer Salary
based on 202 salaries
₹0.8 L/yr - ₹6 L/yr
24% more than the average Customer Support Officer Salary in India
View more details
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