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Mphasis Customer Support Officer Bangalore / Bengaluru Reviews

based on 19 reviews
Updated 11 Nov, 2024

Overall Rating

3.1/5
How AmbitionBox ratings work?

Category Ratings

4.2

Company culture

4.1

Skill development

3.4

Work Satisfaction

3.3

Job Security

3.0

Work-Life balance

2.4

Promotions/Appraisal

2.2

Salary & Benefits

Top Mentions in Mphasis Customer Support Officer Bangalore / Bengaluru Reviews

19 reviews found

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People also ask about Mphasis, Bangalore / Bengaluru Customer Support Officers

Is Mphasis, Bangalore / Bengaluru a good place to work for Customer Support Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 19 employee reviews, it's clear that most customer support officers have an average experience working at Mphasis, Bangalore / Bengaluru. Company culture holds the highest rating at 4.2, while salary & benefits is rated the lowest amongst all factors at 2.2. Read reviews about company culture and salary & benefits on AmbitionBox.
Does Mphasis, Bangalore / Bengaluru pay their Customer Support Officers well?
According to AmbitionBox reviews, Mphasis, Bangalore / Bengaluru customer support officers rate their salary and benefits at 2.2 out of 5, based on 19 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Mphasis, Bangalore / Bengaluru's customer support officers salaries here and to read reviews specifically about salary and benefits at Mphasis, Bangalore / Bengaluru for customer support officers, click here.
How is the work culture at Mphasis, Bangalore / Bengaluru for Customer Support Officers?
Work culture at Mphasis, Bangalore / Bengaluru for customer support officers is rated 4.2 out of 5 by 19 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Mphasis, Bangalore / Bengaluru. To read reviews specifically about work culture at Mphasis, Bangalore / Bengaluru for customer support officers, click here.
How is the job security at Mphasis, Bangalore / Bengaluru for Customer Support Officers?
Based on 19 reviews on AmbitionBox, Mphasis, Bangalore / Bengaluru's customer support officers rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Mphasis, Bangalore / Bengaluru for customer support officers, click here.

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Gender Based Ratings for Mphasis Customer Support Officer Bangalore / Bengaluru

based on 16 reviews
2.8
Rated by 8 Women

Rated 4.5 for Company Culture and 4.2 for Skill Development

women
3.6
Rated by 8 Men

Rated 3.9 for Skill Development and 3.0 for Company Culture

men

Working Days for Mphasis Customer Support Officer Bangalore / Bengaluru

based on 19 reviews
Rotational Shift
92%
Monday to Friday
8%

Work Timings for Mphasis Customer Support Officer Bangalore / Bengaluru

based on 19 reviews
Flexible timing
Strict (10.30pm - 7.30am)
Strict (4.30pm - 1.30pm)
64%
9%
9%
18% employees reported other strict timings

Shift Timings for Mphasis Customer Support Officer Bangalore / Bengaluru

based on 19 reviews
Night shift
Day shift
50%
50%

Business Travel for Mphasis Customer Support Officer Bangalore / Bengaluru

based on 19 reviews
No travel
77%
Within city
23%
Mphasis Customer Support Officer Salaries in Bangalore / Bengaluru
based on 49 salaries
₹1.1 L/yr - ₹5.5 L/yr
22% more than the average Customer Support Officer Salary in India
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