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Filter reviews by Mervice Infotech Customer Support Executive Reviews
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Work satisfaction
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Job security
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Salary
What employees say about Mervice Infotech?
Insights from employee reviews on AmbitionBox
Workplace insights
Flexible timing
50% employees reported
No travel
75% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
4 reviews
Jobseekers also viewed
10 reviews found
Customer Support Executive in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Some of the TLs only good not all the TLs
Dislikes
No one is take responsibility about salary and final settlement HR's are very lazy they will not update proper update they will only give fake commitments . To the employee and also not know how to talk with employees.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Support Executive in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Work satisfaction - Good
Dislikes
Salary is the main issue and HR are lazy does not provide salary slip
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Company culture - Poor
- Work-life balance - Poor
Customer Support Executive in Bangalore / Bengaluru
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Customer Support Executive in Kolkata
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
So bad
Dislikes
Salary issues every month
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Support Executive in Bangalore / Bengaluru
Full Time
Trading, Asset & Wealth Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary was less compare to other organization and PF account was creating after 4 months and adding amount after 6 months and If notice period completed you get Full and final settlement after 3 to 4 months
Dislikes
Salary was less and false promises for PF And FnF They given after 5 to 6 months
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Support Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I learned so many things while I was working there.
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Customer Support Executive in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Overall Rating
Customer Support Executive in Kolkata
Customer Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
no work pressure. Good atmosphere to work.some peoples are very friendly.
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Work-life balance - Excellent
Dislikes
Behaviours and too much politics in office premises.
- Promotions - Poor
Work Details
Work policy: No
Work timings: Flexible Timings
Work related travel: This is a desk job.
Top trending discussions
Similar Designation Reviews
Telecalling Executive in Bangalore / Bengaluru
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working here at Mervice was a great experience and team is so good. In this 1 year I have handled few very good clients.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as such just the office is too Strick.
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Support Associate in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to grow there
Dislikes
Worst manager Salary issues Targets Partiality Groups No job security No hike Totally worst day
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Telecalling Executive in Kolkata
Full Time
CSR & Sustainability Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No ..no problem in office
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Kolkata
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Horrible experience, all are biased and shoe licked people.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Representative in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Biasness in pramotion, salary is very less, company mindset is giving low salary and expect a high work.
Dislikes
Biasness in pramotion, less salary.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Service Executive in Kolkata
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
very bad..management very bad nothing is good there...
Dislikes
evrything is bad
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Team Lead in Kolkata
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance
- Work-life balance - Excellent
Dislikes
No appraisal or additional motivation
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Poor
Customer Care Executive in Kolkata
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I don't like because of frauds company mervice Infotech kolkata sector v
Dislikes
Please don't work at mervice Infotech kolkata sector v.number 1 Frauds company
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work related travel: This is a desk job.
Customer Care Executive in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
- Job security - Excellent
Dislikes
No appraisal very bad company
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Customer Service Executive in Bangalore / Bengaluru
Full Time
Voice \/ Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Interview
Dislikes
No hikes ,leaves,salary issues
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Other Mervice Infotech Reviews
Senior Customer Relationship Officer in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Pathetic experience as it's a hire a fire company (0 job security) and especially their new client wakefit is absolutely rubbish as don't have any standard SOP which can be followed during the certification and moreover the trainner Legendary Kashif n Shreyashi & Faizan Shariff doesn't conduct any mock call session properly one n one with every individual to ensure that each individual gets certified, As they are engaged with other batches or they are occupied with the vast training itself that they do not assist with each individual with mock calls or they do not prepare any individual before the certification, therefore they are equally responsible for the failure for each individual as they did not groom those people accordingly so that they can clear the certification, Also in every company there is assistance provided by the SME'S & QUALITY TEAM so that each individual clear the certification, But here the client has a different mentality all together as they judge people on the basis of one call and then they ask you to leave ... Very nasty tactics used by the client as they are under the impression that one can learn all the product n process within 2 weeks of time frame and if don't learn all these by heart by two weeks then simply fire... What an extraordinary company as they do not groom any individual to improve and simply terminate.. Overall worst 👎experience ever... Definitely not recommended...Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Learning & Development Specialist in Kolkata
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good Management
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as such
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Assistant IT Infrastructure Manager in Kolkata
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Voice Process Associate in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No targets Easy work
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
No dislikes No comments
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Agent in Kolkata
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Everything company culture salary job security
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Operations Associate in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing....
Dislikes
Worst Management Salary Issue No Job Securities FnF and PF issues PF not credited regularly
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Deputy Quality Training Manager in Kolkata
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Not applicable/ no comments on the same
- Salary - Good
Dislikes
Not applicable/ no comments on the same
- Skill development - Bad
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Senior Agent in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good nature
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Parament night shift
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Cce Executive in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
This company was vary saport for ending life
- Skill development - Good
Dislikes
Work balance ar not updated. Plz uphdat your
- Job security - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Senior Customer Support Associate in Kolkata
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There are nothing to say
Dislikes
I gave my 2 years,and now I realised that I just waste my 2 years here, they didn't gave any salary increment who are not eligible they got promotion. There are no management here. If you really want to growth for your carrier please don't join here.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: When systems not available they ask you to do work from home but when you really want or urgent basis they didn't give you work from home as I say pethatic management
Work days: Rotational Shift (Flexible Timings)
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 10 Mervice Infotech reviews submitted by Mervice Infotech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Mervice Infotech is the right company for you. ... 50% employees reported the work timings at Mervice Infotech as Flexible timing. Read more- Home >
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