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Mervice Infotech Interview Questions and Answers

Updated 27 Feb 2025

Mervice Infotech Interview Experiences

Popular Designations

10 interviews found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself & explain experience
  • Ans. 

    Experienced customer relationship officer with a strong track record in building and maintaining client relationships.

    • Over 5 years of experience in customer relationship management

    • Skilled in resolving customer issues and providing excellent service

    • Proven ability to upsell and cross-sell products to existing clients

    • Proficient in CRM software and data analysis tools

    • Managed a portfolio of high-value clients at previous co

  • Answered by AI
  • Q2. Explained my name & further explained my overall experience
Round 2 - Client Interview 

(2 Questions)

  • Q1. They asked regarding customer service & how to deal with customers
  • Q2. Explained briefly about customer service & why it is relevant nowadays for all industries

Interview Preparation Tips

Interview preparation tips for other job seekers - No such tips as it was horrifying experience

Senior Customer Relationship Officer Interview Questions asked at other Companies

Q1. How do you think you can manage retail sales without having prior experince?
View answer (2)
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me something about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - All good

Assistant Manager Operations Interview Questions asked at other Companies

Q1. What can you tell me about xlookup function?
View answer (26)

Interview Questions & Answers

user image Anonymous

posted on 25 Oct 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a dedicated and detail-oriented professional with a background in training and quality management.

    • I have a Bachelor's degree in Business Administration with a focus on organizational development.

    • I have 5 years of experience in designing and implementing training programs.

    • I have a strong understanding of quality assurance processes and methodologies.

    • I am skilled in analyzing data and identifying areas for improveme...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

How to handle rude clients

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to learn more about the industry. Mervice is place to start with.

Telecalling Executive Interview Questions asked at other Companies

Q1. Which accounting platforms have you worked on? Which one do you prefer the most?
View answer (3)

Mervice Infotech interview questions for popular designations

 Agent

 (1)

 Senior HR Executive

 (1)

 Senior Customer Relationship Officer

 (1)

 Assistant Manager

 (1)

 Senior Customer Service Executive

 (1)

 Telecalling Executive

 (1)

 Senior Executive

 (1)

 Associate

 (1)

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. There is no quality of interview, HR is not capable for interview, always be on phone with her boyfriend.😂😂
  • Q2. Third class,HR OR OPS ROUND.
  • Q3. Previous salary
  • Q4. How much you expect.
Round 3 - No interview direct joining 

(4 Questions)

  • Q1. Nothing, what questions to ask even they don't know
  • Q2. Previous salary,
  • Q3. Expectations, but they did not provide more than 11700 rs.
  • Q4. Joined, next day

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't came here

Senior Customer Service Executive Interview Questions asked at other Companies

Q1. What is you are quaficantion ? What is You are habits? What is you are quaficantion ad were You have studied? What is you are age? What is ureached safely job? What is you rope style Strictly Watters?
View answer (1)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Behavioral 

(1 Question)

  • Q1. Re joining reason and opportunity

Assistant Manager Interview Questions asked at other Companies

Q1. You are Handling cash operations then how you manage operations with sales ?
View answer (89)

Jobs at Mervice Infotech

View all
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Experience related questions Situations dealing questions
Round 3 - One-on-one 

(1 Question)

  • Q1. Capabilities questions Experience situations related questions

Senior HR Executive Interview Questions asked at other Companies

Q1. 3. Do you have knowledge about labour laws, PF proceedings and contract laws?
View answer (2)

Agent Interview Questions & Answers

user image Mrinmayee Adhikary

posted on 27 Jan 2025

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Can you provide a self-introduction?
  • Ans. 

    I am a dedicated and experienced agent with a strong background in customer service and problem-solving.

    • Experienced in handling customer inquiries and resolving issues

    • Skilled in building rapport with clients and providing excellent service

    • Proficient in using CRM systems and other tools to manage client interactions

  • Answered by AI
  • Q2. Can you describe your previous experience?
  • Ans. 

    I have over 5 years of experience working in sales and marketing roles for various companies.

    • Managed a team of sales representatives to exceed monthly targets

    • Developed and implemented marketing strategies to increase brand awareness

    • Utilized CRM software to track customer interactions and improve sales processes

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not consider joining this company.

Agent Interview Questions asked at other Companies

Q1. If you had 1 crore rupees what would you do with them?
View answer (2)

Associate Interview Questions & Answers

user image Srikanth Reddy

posted on 30 Sep 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and hardworking individual with a passion for learning and growth.

    • I have a background in marketing and have worked in the industry for 5 years.

    • I am currently pursuing a Master's degree in Business Administration to further my skills and knowledge.

    • I am a team player and enjoy collaborating with others to achieve common goals.

  • Answered by AI

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)

Senior Executive Interview Questions & Answers

user image Prajwal Chidanand Mangoji

posted on 4 Jul 2022

I applied via Referral and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. HR will ask about the self introduction. While talking with them they will check our language fluent. And They will ask how to talk with customer on call. How we Probing. How we ask apologize to customer...

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want start you career in BPO field means join here and you will learn everything, whatever skills you want grow in BPO field.

Senior Executive Interview Questions asked at other Companies

Q1. If oneday the men power is very less due to some problem and lode is more that day as a senior Exucative, how will u handle your team ?
View answer (56)

Mervice Infotech Interview FAQs

How many rounds are there in Mervice Infotech interview?
Mervice Infotech interview process usually has 1-2 rounds. The most common rounds in the Mervice Infotech interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Mervice Infotech interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Mervice Infotech. The most common topics and skills that interviewers at Mervice Infotech expect are Recruitment, Talent Acquisition, BPO Hiring, Bulk Hiring and Field Operations.
What are the top questions asked in Mervice Infotech interview?

Some of the top questions asked at the Mervice Infotech interview -

  1. HR will ask about the self introduction. While talking with them they will che...read more
  2. They asked regarding customer service & how to deal with custom...read more
  3. There is no quality of interview, HR is not capable for interview, always be on...read more
How long is the Mervice Infotech interview process?

The duration of Mervice Infotech interview process can vary, but typically it takes about less than 2 weeks to complete.

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Mervice Infotech Interview Process

based on 13 interviews

Interview experience

3.6
  
Good
View more

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Mervice Infotech Reviews and Ratings

based on 78 reviews

2.9/5

Rating in categories

2.8

Skill development

2.9

Work-life balance

2.7

Salary

2.8

Job security

2.7

Company culture

2.5

Promotions

2.8

Work satisfaction

Explore 78 Reviews and Ratings
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