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Mervice Infotech Senior Customer Relationship Officer Interview Questions and Answers

Updated 23 Feb 2025

Mervice Infotech Senior Customer Relationship Officer Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself & explain experience
  • Q2. Explained my name & further explained my overall experience
Round 2 - Client Interview 

(2 Questions)

  • Q1. They asked regarding customer service & how to deal with customers
  • Q2. Explained briefly about customer service & why it is relevant nowadays for all industries

Interview Preparation Tips

Interview preparation tips for other job seekers - No such tips as it was horrifying experience

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. My name is amrutha maheshwari
  • Q2. I am very good with convincing the customer and i have very good communication skills am able to try the customer issue and Resolving the issues with very comly and patience
  • Q3. I am having very grooming and am a multitasking girl
  • Q4. Very punctual and very confidence girl I won't live the customer without customer satisfaction from our service
  • Q5. Am very interested to work with Tech mahindra group
  • Q6. Am very bold . Honesty and Hardworking Multitasking talented

Interview Preparation Tips

Topics to prepare for Tech Mahindra Senior Customer Relationship Officer interview:
  • Customer Relationship
Interview preparation tips for other job seekers - Be confidence

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Job profile discussion & job location

Interview Preparation Tips

Topics to prepare for HDFC Bank Senior Customer Relationship Officer interview:
  • Branch Banking
  • Business Development
  • Client Relationship Management
  • Financial Services
  • Customer Satisfaction
Interview preparation tips for other job seekers - banking knowledge, growth Apportunity,
Banking industry is best.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. What Is The Time for interview
  • Q2. What Is The Offer Letter
  • Ans. 

    An offer letter is a formal document that outlines the terms and conditions of a job offer.

    • Contains details such as job title, salary, start date, benefits, and any conditions of employment.

    • Typically includes a deadline for accepting the offer and instructions on how to do so.

    • May also include information on background checks, drug tests, and other pre-employment requirements.

  • Answered by AI
  • Q3. Conframation Required
  • Q4. Please Share Ditails On Mail..
  • Ans. 

    I will provide details on mail as requested.

    • I will include all relevant information in the email.

    • I will ensure the email is clear and concise.

    • I will address any specific questions or concerns mentioned in the interview.

  • Answered by AI
  • Q5. My Notice Timeing 1 Month
Round 2 - HR 

(2 Questions)

  • Q1. What Is the Job Loacstion
  • Q2. My Experience Is 6 Years..

Interview Preparation Tips

Interview preparation tips for other job seekers - Please Share Advice My Job
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Each test carry 30 questions totally 60 question are attended to finish the test

Round 2 - One-on-one 

(2 Questions)

  • Q1. The manager asked questions and get the answers
  • Q2. Why did you choose this job About yourself
Round 3 - Nill 

(2 Questions)

  • Q1. There was no questions are asked
  • Q2. No questions are asked by anyone
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. What is your strength
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What was your previous job experience
  • Ans. 

    I have 3 years of experience working as a Relationship Manager at a financial institution.

    • Managed client relationships and provided financial advice

    • Analyzed financial data and prepared reports for clients

    • Assisted clients with account management and investment decisions

  • Answered by AI
  • Q2. What is your expected CTC
  • Ans. 

    My expected CTC is negotiable based on the job role, responsibilities, and benefits offered.

    • My expected CTC is based on industry standards and my experience level.

    • I am open to discussing the salary range during the interview process.

    • I am looking for a competitive salary package with room for growth and advancement.

    • I am also considering other benefits such as health insurance, retirement plans, and bonuses.

    • I am confiden...

  • Answered by AI
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-

I applied via Company Website

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

General knowledge, Maths, Resuning

Round 3 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why you want work at this company?
  • Q3. Why do you want this job?

Interview Preparation Tips

Interview preparation tips for other job seekers - 1) stay positive &
2) grow your skills
3) update your resume
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself in short 3-4 sentences Walk me through your work exp
  • Ans. 

    I am an experienced relationship manager with a proven track record of building and maintaining strong client relationships.

    • I have worked in the banking industry for over 10 years, with a focus on relationship management.

    • In my previous role, I managed a portfolio of high net worth clients, providing them with personalized financial solutions and advice.

    • I am skilled in identifying and understanding client needs, and dev...

  • Answered by AI
  • Q2. Your total years of experience job role and willingness for relocation
  • Ans. 

    I have X years of experience as a Senior Relationship Manager and I am willing to relocate for the right opportunity.

    • I have X years of experience in managing client relationships and driving business growth.

    • I have worked in various industries such as banking, finance, and consulting.

    • I am open to relocation for the right opportunity and excited about exploring new markets and building new relationships.

    • I am adaptable an...

  • Answered by AI
  • Q3. Current CTC and JD discussion.
Round 3 - One-on-one 

(1 Question)

  • Q1. Interview with Manager who ask to walk me through my cv and share about your experience. How did you check health usage of customer | Which types of client you handled | Why Telco | Ask question about JD ...
Round 4 - One-on-one 

(1 Question)

  • Q1. With one more manager to check compatibility with culture and discuss roles and responsibility. If everything works well then they ask you to create a jio profile and you have to give one test and proceed...
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. My name is amrutha maheshwari
  • Q2. I am very good with convincing the customer and i have very good communication skills am able to try the customer issue and Resolving the issues with very comly and patience
  • Q3. I am having very grooming and am a multitasking girl
  • Q4. Very punctual and very confidence girl I won't live the customer without customer satisfaction from our service
  • Q5. Am very interested to work with Tech mahindra group
  • Q6. Am very bold . Honesty and Hardworking Multitasking talented

Interview Preparation Tips

Topics to prepare for Tech Mahindra Senior Customer Relationship Officer interview:
  • Customer Relationship
Interview preparation tips for other job seekers - Be confidence

Mervice Infotech Interview FAQs

How many rounds are there in Mervice Infotech Senior Customer Relationship Officer interview?
Mervice Infotech interview process usually has 2 rounds. The most common rounds in the Mervice Infotech interview process are One-on-one Round and Client Interview.

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Mervice Infotech Senior Customer Relationship Officer Interview Process

based on 1 interview

Interview experience

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Bad
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Mervice Infotech Senior Customer Relationship Officer Reviews and Ratings

based on 1 review

1.0/5

Rating in categories

1.0

Skill development

1.0

Work-life balance

2.0

Salary

1.0

Job security

1.0

Company culture

1.0

Promotions

1.0

Work satisfaction

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