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HDFC Bank Senior Customer Relationship Officer Interview Questions and Answers

Updated 29 Jul 2022

HDFC Bank Senior Customer Relationship Officer Interview Experiences

1 interview found

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Job profile discussion & job location

Interview Preparation Tips

Topics to prepare for HDFC Bank Senior Customer Relationship Officer interview:
  • Branch Banking
  • Business Development
  • Client Relationship Management
  • Financial Services
  • Customer Satisfaction
Interview preparation tips for other job seekers - banking knowledge, growth Apportunity,
Banking industry is best.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General knowledge and mathematics and banking related questions

Round 3 - Case Study 

Show a story hear and then give answers one by one

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal knowledge of banking mathematics and other knowledge of government guidelines
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is working capital
  • Ans. 

    Working capital is the difference between a company's current assets and current liabilities.

    • Working capital is essential for a company's day-to-day operations.

    • It indicates the company's ability to meet its short-term financial obligations.

    • Formula: Working Capital = Current Assets - Current Liabilities

    • Examples: Cash, accounts receivable, inventory are current assets. Accounts payable, short-term loans are current liabi

  • Answered by AI
  • Q2. What is DSCR Ratio
  • Ans. 

    DSCR Ratio is Debt Service Coverage Ratio, a financial metric used to measure a company's ability to cover its debt obligations.

    • DSCR Ratio is calculated by dividing a company's operating income by its total debt service payments.

    • A DSCR Ratio of 1 or higher indicates that a company is generating enough income to cover its debt payments.

    • Lenders typically look for a DSCR Ratio of 1.25 or higher when evaluating a company's

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Family introduction previous work
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in May 2024. There was 1 interview round.

Round 1 - Group Discussion 

Good communication skill and good knowlege about mu work and company

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

How to handle customers?

Round 2 - Assignment 

How to communicate and convince customers

I applied via Naukri.com and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Genral Banking Discussion
  • Q2. General Information About Current And Competitor Banks and NBFC

I applied via Recruitment Consulltant

Round 1 - One-on-one 

(1 Question)

  • Q1. Old experience dicuss
Round 2 - HR 

(1 Question)

  • Q1. All Documents required.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good looking and experience person hire and esly selected.

I applied via Recruitment Consultant

Interview Questionnaire 

4 Questions

  • Q1. Asked about knowledge about sales and management of relationship
  • Q2. Relationship management is always being on trust transparency and continuous contact
  • Q3. How would you handle pressure
  • Q4. Will do pre planning for business to negotiate pressure

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident on whatever answer u r giving always make eye contact with the interviewer and show your self motivation

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. 1.About my previous organization.
  • Q2. 2.what is your job responsibility there
  • Q3. 3.what would be your future plan after getting selection in UTKARSH BANK.

Interview Preparation Tips

Interview preparation tips for other job seekers - Never loose your confidence. It is your most powerful tool.

HDFC Bank Interview FAQs

How many rounds are there in HDFC Bank Senior Customer Relationship Officer interview?
HDFC Bank interview process usually has 1 rounds. The most common rounds in the HDFC Bank interview process are HR.

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HDFC Bank Senior Customer Relationship Officer Reviews and Ratings

based on 4 reviews

4.5/5

Rating in categories

4.5

Skill development

4.5

Work-life balance

4.1

Salary

4.5

Job security

4.1

Company culture

4.1

Promotions

3.7

Work satisfaction

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