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Ujjivan Small Finance Bank

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Ujjivan Small Finance Bank Senior Customer Relationship Officer Interview Questions and Answers

Updated 10 Dec 2022

Ujjivan Small Finance Bank Senior Customer Relationship Officer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

General knowledge and mathematics and banking related questions

Round 3 - Case Study 

Show a story hear and then give answers one by one

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal knowledge of banking mathematics and other knowledge of government guidelines

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Job profile discussion & job location

Interview Preparation Tips

Topics to prepare for HDFC Bank Senior Customer Relationship Officer interview:
  • Branch Banking
  • Business Development
  • Client Relationship Management
  • Financial Services
  • Customer Satisfaction
Interview preparation tips for other job seekers - banking knowledge, growth Apportunity,
Banking industry is best.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected
Round 1 - Group Discussion 

Bandhan Bank is a private sector bank in India that offers banking services to all socio-economic sections. The bank's mission is to provide financial solutions to all Indians in an inclusive and sustainable manner.
Features
Savings accounts: Offers free transactions like cash withdrawals at other bank ATMs, funds transfers, and NEFT transactions through the mobile app
Financial literacy: Aims to deepen financial inclusion in rural communities
Universal banking: Serves all socio-economic sections across the country
History
Founded by Chandra Shekhar Ghosh in 2015
Ghosh is a proponent of financial inclusion in India
The bank has been recognized as a scheduled bank by the RBI
Core values
Cost effective and simple
Respect for all
Exemplary governance
Accountability
Professionalism and discipline
Transparency and integrity
Effective team work and commitment
Deposit insurance
Depositors of Bandhan Bank are eligible for deposit insurance cover of up to Rs 5 lakhs in case the bank defaults

Round 2 - Group Discussion 

Bandhan Bank is a private sector bank in India that offers banking services to all socio-economic sections. The bank's mission is to provide financial solutions to all Indians in an inclusive and sustainable manner.
Features
Savings accounts: Offers free transactions like cash withdrawals at other bank ATMs, funds transfers, and NEFT transactions through the mobile app
Financial literacy: Aims to deepen financial inclusion in rural communities
Universal banking: Serves all socio-economic sections across the country
History
Founded by Chandra Shekhar Ghosh in 2015
Ghosh is a proponent of financial inclusion in India
The bank has been recognized as a scheduled bank by the RBI
Core values
Cost effective and simple
Respect for all
Exemplary governance
Accountability
Professionalism and discipline
Transparency and integrity
Effective team work and commitment
Deposit insurance
Depositors of Bandhan Bank are eligible for deposit insurance cover of up to Rs 5 lakhs in case the bank defaults

Round 3 - Assignment 

Bandhan Bank is a private sector bank in India that offers banking services to all socio-economic sections. The bank's mission is to provide financial solutions to all Indians in an inclusive and sustainable manner.
Features
Savings accounts: Offers free transactions like cash withdrawals at other bank ATMs, funds transfers, and NEFT transactions through the mobile app
Financial literacy: Aims to deepen financial inclusion in rural communities
Universal banking: Serves all socio-economic sections across the country
History
Founded by Chandra Shekhar Ghosh in 2015
Ghosh is a proponent of financial inclusion in India
The bank has been recognized as a scheduled bank by the RBI
Core values
Cost effective and simple
Respect for all
Exemplary governance
Accountability
Professionalism and discipline
Transparency and integrity
Effective team work and commitment
Deposit insurance
Depositors of Bandhan Bank are eligible for deposit insurance cover of up to Rs 5 lakhs in case the bank defaults
Show more

Round 4 - Assignment 

Bandhan Bank is a private sector bank in India that offers banking services to all socio-economic sections. The bank's mission is to provide financial solutions to all Indians in an inclusive and sustainable manner.
Features
Savings accounts: Offers free transactions like cash withdrawals at other bank ATMs, funds transfers, and NEFT transactions through the mobile app
Financial literacy: Aims to deepen financial inclusion in rural communities
Universal banking: Serves all socio-economic sections across the country
History
Founded by Chandra Shekhar Ghosh in 2015
Ghosh is a proponent of financial inclusion in India
The bank has been recognized as a scheduled bank by the RBI
Core values
Cost effective and simple
Respect for all
Exemplary governance
Accountability
Professionalism and discipline
Transparency and integrity
Effective team work and commitment
Deposit insurance
Depositors of Bandhan Bank are eligible for deposit insurance cover of up to Rs 5 lakhs in case the bank defaults

Round 5 - Assignment 

Bandhan Bank is a private sector bank in India that offers banking services to all socio-economic sections. The bank's mission is to provide financial solutions to all Indians in an inclusive and sustainable manner.
Features
Savings accounts: Offers free transactions like cash withdrawals at other bank ATMs, funds transfers, and NEFT transactions through the mobile app
Financial literacy: Aims to deepen financial inclusion in rural communities
Universal banking: Serves all socio-economic sections across the country
History
Founded by Chandra Shekhar Ghosh in 2015
Ghosh is a proponent of financial inclusion in India
The bank has been recognized as a scheduled bank by the RBI
Core values
Cost effective and simple
Respect for all
Exemplary governance
Accountability
Professionalism and discipline
Transparency and integrity
Effective team work and commitment
Deposit insurance
Depositors of Bandhan Bank are eligible for deposit insurance cover of up to Rs 5 lakhs in case the bank defaults

Interview Preparation Tips

Interview preparation tips for other job seekers - Bandhan Bank is a private sector bank in India that offers banking services to all socio-economic sections. The bank's mission is to provide financial solutions to all Indians in an inclusive and sustainable manner.
Features
Savings accounts: Offers free transactions like cash withdrawals at other bank ATMs, funds transfers, and NEFT transactions through the mobile app
Financial literacy: Aims to deepen financial inclusion in rural communities
Universal banking: Serves all socio-economic sections across the country
History
Founded by Chandra Shekhar Ghosh in 2015
Ghosh is a proponent of financial inclusion in India
The bank has been recognized as a scheduled bank by the RBI
Core values
Cost effective and simple
Respect for all
Exemplary governance
Accountability
Professionalism and discipline
Transparency and integrity
Effective team work and commitment
Deposit insurance
Depositors of Bandhan Bank are eligible for deposit insurance cover of up to Rs 5 lakhs in case the bank defaults
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Aptitude Test 

The reason for my coming is: I am a third party at the bank. I want to come to the bank for a check and this is for the salary.

Round 2 - HR 

(5 Questions)

  • Q1. Salary and Payroll
  • Q2. Good post and good business department
  • Q3. Yes salary an payroll
  • Q4. I wish I could join a new company and try harder to get ahead.
  • Q5. Nothing
Round 3 - One-on-one 

(1 Question)

  • Q1. I am interested in Interview
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. Introduction about the background
  • Q2. How will you be useful in the company
  • Q3. Are you comfortable for pan india location
  • Q4. Are you eager to learn
  • Q5. Loyal to the company
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Life insurance business
  • Q2. Mutual fund business
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why leave previous job.
  • Ans. 

    Seeking new challenges and growth opportunities.

    • Desire for career advancement

    • Seeking new challenges

    • Opportunity for professional growth

    • Company restructuring or downsizing

    • Relocation to a new area

  • Answered by AI
  • Q2. Portfolio size
Interview experience
5
Excellent
Difficulty level
-
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - One-on-one 

(3 Questions)

  • Q1. What were you looking last organisation.
  • Q2. Banking products knowledge
  • Q3. Customer handling, sales Banking products.
Round 2 - Assignment 

Financial related. Banking related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly we should have proper knowledge where we are doing currently working. Product knowledge is must . Communication skills is must. Customer quarry resolve within tat . Focus on Business . Softly behaviour like that stretchable with customers. Thanks
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Manager and zonel manager interview
  • Q2. What is location and work
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. What Is The Time for interview
  • Q2. What Is The Offer Letter
  • Ans. 

    An offer letter is a formal document that outlines the terms and conditions of a job offer.

    • Contains details such as job title, salary, start date, benefits, and any conditions of employment.

    • Typically includes a deadline for accepting the offer and instructions on how to do so.

    • May also include information on background checks, drug tests, and other pre-employment requirements.

  • Answered by AI
  • Q3. Conframation Required
  • Q4. Please Share Ditails On Mail..
  • Ans. 

    I will provide details on mail as requested.

    • I will include all relevant information in the email.

    • I will ensure the email is clear and concise.

    • I will address any specific questions or concerns mentioned in the interview.

  • Answered by AI
  • Q5. My Notice Timeing 1 Month
Round 2 - HR 

(2 Questions)

  • Q1. What Is the Job Loacstion
  • Q2. My Experience Is 6 Years..

Interview Preparation Tips

Interview preparation tips for other job seekers - Please Share Advice My Job
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is working capital
  • Ans. 

    Working capital is the difference between a company's current assets and current liabilities.

    • Working capital is essential for a company's day-to-day operations.

    • It indicates the company's ability to meet its short-term financial obligations.

    • Formula: Working Capital = Current Assets - Current Liabilities

    • Examples: Cash, accounts receivable, inventory are current assets. Accounts payable, short-term loans are current liabi

  • Answered by AI
  • Q2. What is DSCR Ratio
  • Ans. 

    DSCR Ratio is Debt Service Coverage Ratio, a financial metric used to measure a company's ability to cover its debt obligations.

    • DSCR Ratio is calculated by dividing a company's operating income by its total debt service payments.

    • A DSCR Ratio of 1 or higher indicates that a company is generating enough income to cover its debt payments.

    • Lenders typically look for a DSCR Ratio of 1.25 or higher when evaluating a company's

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi

Ujjivan Small Finance Bank Interview FAQs

How many rounds are there in Ujjivan Small Finance Bank Senior Customer Relationship Officer interview?
Ujjivan Small Finance Bank interview process usually has 3 rounds. The most common rounds in the Ujjivan Small Finance Bank interview process are Resume Shortlist, Aptitude Test and Case Study.

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Ujjivan Small Finance Bank Senior Customer Relationship Officer Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more

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20% less than the average Senior Customer Relationship Officer Salary in India
View more details

Ujjivan Small Finance Bank Senior Customer Relationship Officer Reviews and Ratings

based on 26 reviews

4.4/5

Rating in categories

4.2

Skill development

3.8

Work-life balance

4.1

Salary

4.0

Job security

4.2

Company culture

3.4

Promotions

3.8

Work satisfaction

Explore 26 Reviews and Ratings
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