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Mervice Infotech

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2.9

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Mervice Infotech Senior Customer Service Executive Interview Questions and Answers

Updated 1 Oct 2023

Mervice Infotech Senior Customer Service Executive Interview Experiences

1 interview found

Senior Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 1 Oct 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Walk-in

Round 1 - One-on-one 

(4 Questions)

  • Q1. There is no quality of interview, HR is not capable for interview, always be on phone with her boyfriend.😂😂
    • Add your answer
  • Q2. Third class,HR OR OPS ROUND.
    • Add your answer
  • Q3. Previous salary
    • Add your answer
  • Q4. How much you expect.
    • Add your answer
Round 2 - No interview direct joining 

(4 Questions)

  • Q1. Nothing, what questions to ask even they don't know
    • Add your answer
  • Q2. Previous salary,
    • Add your answer
  • Q3. Expectations, but they did not provide more than 11700 rs.
    • Add your answer
  • Q4. Joined, next day
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't came here

Top trending discussions

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Interview Tips & Stories
2d
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
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Interview questions from similar companies

Senior Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 29 Nov 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic things about your previous work experience
    • Add your answer
  • Q2. Payments domestic international kyc
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Previous work experience
  • Ans. 

    I have over 5 years of experience in customer service roles, including handling escalated customer issues and managing a team.

    • Managed a team of customer service representatives to ensure high levels of customer satisfaction

    • Handled escalated customer issues and resolved them in a timely and efficient manner

    • Implemented new customer service strategies to improve overall customer experience

    • Utilized CRM software to track cu...

    • Answered by AI
    Add your answer

Senior Customer Service Executive Interview Questions & Answers

Tech Mahindra user image nadeem khan

posted on 14 Nov 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why you left your previous organisation
  • Ans. 

    Seeking new challenges and growth opportunities in a larger organization.

    • Desire for career advancement

    • Opportunity for professional development

    • Seeking a more challenging role

    • Company restructuring or downsizing

    • Relocation to a new area

    • Answered by AI
    Add your answer
  • Q2. What is billing
  • Ans. 

    Billing is the process of generating invoices for goods or services provided to customers.

    • Billing involves calculating the cost of goods or services provided

    • Invoices are typically sent to customers for payment

    • Billing may also involve tracking payments and managing accounts receivable

    • Answered by AI
    Add your answer

Senior Customer Service Executive Interview Questions & Answers

Amazon user image Vijay ramrao mote

posted on 8 Dec 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Good amazon details

Round 2 - One-on-one 

(5 Questions)

  • Q1. Amazon service is good
    • Add your answer
  • Q2. Amazon is write
    • Add your answer
  • Q3. Amazon service kaise kare
    • Add your answer
  • Q4. Amazon service kya kya hota hai
    • Add your answer
  • Q5. Amazon mai kya hai
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Amazon is good tips and so sweet services

Senior Customer Service Executive Interview Questions & Answers

Genpact user image Anonymous

posted on 8 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Assignment 

Company give a assignment which i have clear

Round 2 - HR 

(5 Questions)

  • Q1. HR ask simply question about condidate
    • Add your answer
  • Q2. Like How many year's you have experience of costumer service executive
    • Add your answer
  • Q3. Tell me about your previous organization
    • Add your answer
  • Q4. Tell me about yourself
    • Add your answer
  • Q5. Are you interested in this role
    • Add your answer

Interview Preparation Tips

Topics to prepare for Genpact Senior Customer Service Executive interview:
  • I will clear the interview
Interview preparation tips for other job seekers - This is the good advice for job seekers because i can apply through this app easily

Senior Customer Service Executive Interview Questions & Answers

Accenture user image Anonymous

posted on 28 Oct 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction, your previous experience and why did you left the previous organization
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Technical questions on basic computers and some questions on customer services
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fluent in english dont give any pauses in the middle

Senior Customer Service Executive Interview Questions & Answers

HCLTech user image Aniket raj

posted on 20 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell us about yourself, yesterday day schedule
    • Add your answer
Round 2 - Aptitude Test 

Fill in the blanks,speaking and listening ability

Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself,past experience
    • Add your answer

Senior Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 27 Oct 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Work experience
    • Add your answer

Senior Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 22 Oct 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell us about yourself
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Why did you left your previous organization.
    • Add your answer

Senior Customer Service Executive Interview Questions & Answers

Amazon user image Anonymous

posted on 10 Apr 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduction n roles and responsibilities
    • Add your answer

Mervice Infotech Interview FAQs

How many rounds are there in Mervice Infotech Senior Customer Service Executive interview?
Mervice Infotech interview process usually has 3 rounds. The most common rounds in the Mervice Infotech interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Mervice Infotech Senior Customer Service Executive interview?

Some of the top questions asked at the Mervice Infotech Senior Customer Service Executive interview -

  1. There is no quality of interview, HR is not capable for interview, always be on...read more
  2. Nothing, what questions to ask even they don't k...read more
  3. Expectations, but they did not provide more than 11700 ...read more

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