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Marks & Spencer

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4.0

based on 764 Reviews

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Marks & Spencer Reviews

Updated 21 Mar, 2025
Overall Rating
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4.0/5
based on 764 reviews

neutral trend On-Par with industry's average

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Rating distribution

Category Ratings

4.2

Job security

4.0

Company culture

3.9

Work-life balance

3.9

Skill development

3.8

Salary

3.8

Work satisfaction

3.5

Promotions

What employees say about Marks & Spencer?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

77% employees reported

Rotational Shift

Rotational Shift

48% employees reported

Flexible timing

Flexible timing

68% employees reported

No travel

No travel

50% employees reported

View more detailed insights

Gender based rating

4.0
female

Rated by Women

219 reviews

4.1
male

Rated by Men

489 reviews

Marks & Spencer is rated 4.0 out of 5 stars on AmbitionBox, based on 764 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more
Marks & Spencer is rated 4.0 out of 5 stars on AmbitionBox, based on 764 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

View All
Merchandising, Retail & eCommerce
4.2
 • 207 Reviews
Sales & Business Development
3.9
 • 133 Reviews
Customer Success, Service & Operations
4.1
 • 88 Reviews
UX, Design & Architecture
3.7
 • 55 Reviews
Engineering - Software & QA
4.4
 • 38 Reviews
Finance & Accounting
3.4
 • 15 Reviews

764 reviews found

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Discover interview dos and don'ts from real experiences

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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More about working at Marks & Spencer
golden leaf award

#7 Best Mid-Sized Company

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#2 Best Mid-Sized Retail Company - 2021

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People also ask about Marks & Spencer

Is Marks & Spencer a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 764 employee reviews, it's clear that most employees have a positive experience working at Marks & Spencer. Job security holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 3.5. Read reviews about job security and career growth on AmbitionBox.
How does Marks & Spencer’s employee rating compare to the industry average?
Marks & Spencer’s employee rating of 4.0 out of 5 is consistent with the industry average of 4.0 out of 5 for companies within the Retail sector. This alignment reflects that Marks & Spencer’s employee satisfaction levels are on par with other companies in the industry, suggesting that the experiences and perceptions of Marks & Spencer employees are similar to those of their peers in the sector.
Does Marks & Spencer pay their employees well?
According to AmbitionBox reviews, Marks & Spencer employees rate their salary and benefits at 3.8 out of 5, based on 764 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Marks & Spencer salaries here and to read reviews specifically about salary and benefits at Marks & Spencer, click here .
How is the work culture at Marks & Spencer?
Work culture at Marks & Spencer is rated 4.0 out of 5 by 764 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Marks & Spencer. To read reviews specifically about work culture at Marks & Spencer, click here .
How is the job security at Marks & Spencer?
Based on 764 reviews on AmbitionBox, Marks & Spencer employees rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Marks & Spencer, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Marks & Spencer, click here .
Is work from home available at Marks & Spencer?
According to AmbitionBox, 3% of Marks & Spencer employees work from home permanently, 77% work from the office, and 20% follow a hybrid model, based on 69 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at Marks & Spencer?
To get a job at Marks & Spencer, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Marks & Spencer interview questions and practice your responses to prepare thoroughly.

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AmbitionBox has 764 Marks & Spencer reviews submitted by Marks & Spencer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Marks & Spencer is the right company for you. 48% of emp...loyees reported the working days at Marks & Spencer as Rotational Shift. 68% employees reported the work timings at Marks & Spencer as Flexible timing. Read more
Marks & Spencer Salaries in India
Customer Service Associate
233 salaries
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₹2.6 L/yr - ₹4 L/yr

Section Manager
232 salaries
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₹3.3 L/yr - ₹6 L/yr

Visual Merchandiser
163 salaries
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₹3.2 L/yr - ₹6.7 L/yr

Store Manager
138 salaries
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₹7.2 L/yr - ₹16 L/yr

Customer Service Assistant
112 salaries
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₹2.5 L/yr - ₹4.5 L/yr

Explore more salaries
Employee Benefits at Marks & Spencer
cab
Office cab/shuttle
9 total responses
onsite
International/On-site exposure
8 total responses
freemeal
Free meal
6 total responses
healthInsurance
Health insurance
82 total responses
+5 more benefits
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