Kotak Mahindra Bank Customer Success, Service & Operations Department Reviews

Likes

Staff are being torture brutal behaviour no off allowed by NOM. It is like own proprietorship firm being run in Kotak bank by Retail Assets operations senior management specialy I would like to name Mr.John Fernandes Not good over all

Dislikes

Manually interventions no automation in system so pathetic kind of processing of entire system It like Kotak is running 10 yrs behind then what HDFC , ICICI and Axis are using interface. No Saturday off And after 20 of every month no holiday irrespective of Saturday Sunday no one should I'll in between no acceptance and Mr John are threatening staff like no one can save you put your paper if not capable etc and so on......Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Komal lavate she is the best manager in kotak . Working under her was amazing

Dislikes

Shivani sharma the worst manager in kotak . She behaves like we are her slave she is worst then you think piyush sharma is the worst area manager don't know how to talk .

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Dislikes

Vigilance team Really pathetic behaviour. When you hire a employee to your bank please check his all transactions and bank accounts & all of things. When Employee join your organization and set to organization environment start gaining knowledge the vigilance team came and tracking your bank accounts it's very horrible things that vigilance team do and kick out from organization like a football. Then what should employee do? What He can do? Really bad experience from organization....Read More

Likes

My first job. Hr Department is always help you if you need. Promotion is transparent. I wish to join again It was excellent experience to work with kotal Mahindra bank and people can grow here and you can learn all banking products and people are always helping. RCU BMU team is very knowledgeable.

Dislikes

Salary

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

I like to working with kotak Mahindra bank because of Everyone want to joined kotak family and relationship

Dislikes

I dislike to working because my Branch Manager Kunal Bhoyar are not Supporting and Pressure for Working Life insurance and He is not Done Confirmation of any employee in branch after excellent work and not appreciated to any employee and I requested you please Action against On Branch Manager

Likes

Nothing to like here much

Dislikes

So many dis likes which I experienced own they don't have common sense and they see only business don't care about employees and PPL families and superiors just use bad language as they wish nobody cares lot of disrespect to employees no value at all some branches no co ordination between Operations and Sales team Big Gap and lack of knowledge in higher grade Skills and Talents no use in this Bank just need only business tht too Insurance policies and nothing else they don't treat customer properly and service on time not there So many small things is to improve lots of hectic circumstances in Bank to work what I seen within 1 month nearly of 10 to 30+employees resign or abscond after salary They don't have current timing...Read More

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

People working in Kotak are so lazy they don't even want to work and throw their work in someone's else bucket giving false reasons.

Dislikes

Work culture Lengthy processes Getting regular mail for updated processes Useless paperwork Baised HR behaviour 10 years Experienced staff having zero knowledge about processes and logical banking Even RCU auditor is so casual about processes giving statement like "Arre itne process kon follow krta..sirf call confirmation lelo sufficient hai"

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Kotak bank overall work Work environment is good, Improve your work experience with moving after other departments.

Dislikes

Looking at your current position And current work in Kotak Bank, If the bank feels that You are not needed, In this position, Then you may be removed From one position and Sent to sales in another department.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Kotak is a good company and our work culture is good. Kotak takes along all the employees.

Dislikes

Kotak is a good company and our work culture is very good.kotak takes along all the employees

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.