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KocharTech Customer Success, Service & Operations Department Bangalore / Bengaluru Reviews

Updated 26 Feb, 2025

Overall Rating

2.6/5

based on 17 reviews

Rating distribution

5

5 (29.4%)

4

3 (17.6%)

3

5 (29.4%)

2

0 (0%)

1

4 (23.5%)

Category Ratings

2.7

Work-life balance

2.3

Job security

2.3

Salary

2.0

Company culture

2.0

Promotions

1.9

Skill development

1.9

Work satisfaction

What employees say about KocharTech?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

55% employees reported

Flexible timing

50% employees reported

Within city

56% employees reported

View more detailed insights

Gender based rating

1.2

Rated by Women

5 reviews

2.6

Rated by Men

11 reviews

KocharTech is rated 2.6 out of 5 stars on AmbitionBox, based on 17 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with ... Read more

KocharTech is rated 2.6 out of 5 stars on AmbitionBox, based on 17 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

17 reviews found

Sort by: Popular

Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Jul 2023

Likes

I liked nothing about the company, my collegues were good that's it. My TL, HR, QA and the management all are just pressurising the agents, many leave the company in a short span.

Dislikes

Work culture is very bad, politics going on, they don't approve sick leaves and ask for medical certificate when the female agent could not come to office due to periods, who the hell will give a medical certificate for periods tell me?!

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Team Lead in Bangalore / Bengaluru

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 16 Jan 2024

Likes

Day Shift timing and fixed Weekoff

Dislikes

Skill and development is not available

Skill development - Poor
Promotions - Poor
Company culture - Poor

What people are saying about KocharTech

View All

Please refer me to the relevant opportunity

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Customer Service Representative in Bangalore / Bengaluru

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 15 May 2023

Likes

Worst tl and worst manager no likes at all stupid rules and they remove executive without knowledge of them and they font give the proper reason and worst everrr

Dislikes

Worst company ever dont join u will spoil ur life

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Top KocharTech Interview Questions

asked in Senior Electrician interview

Q1. What's Star @delta connection

View answers (2)

asked in Mern Full Stack Developer interview

Q2. How aggregation works on mongodb

View answers (2)

Get interview-ready with top interview questions

View all 33 questions

asked in Junior Engineer 1 interview

Q3. What are WebSockets

View answer (1)

asked in Full Stack Developer interview

Q4. What is oops concepts Why do we use static keyword

View answer (1)

asked in Assistant Manager interview

Q5. can you disused a successfully

View answer (1)

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 Dec 2023

Likes

Good

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No nothing to say in

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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CSE in Bangalore / Bengaluru

Full Time

·

Customer Success, Service & Operations Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

5.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 04 May 2023

Likes

Kochar tech is a good company

Salary - Good
Job security - Excellent
Promotions - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

No incentive

Skill development - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Flagship consultant ( Social Media) in Bangalore / Bengaluru

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 17 Aug 2023

Likes

no interference at work

Dislikes

salary.

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor

CSE in Bangalore / Bengaluru

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 05 Feb 2023

Likes

teammates are very supportive

Dislikes

complete management

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about KocharTech.

Technical Support Executive in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Dec 2018

Likes

college class room environment, supportive staff

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

salary package

Work Details

Work days: Rotational Shift (Flexible Timings)

Discover interview dos and don'ts from real experiences

Technical Support Engineer in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Jan 2019

Likes

Work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Rajakiyalu

Work Details

Excellent

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Executive in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Feb 2019

Likes

I was a wonderful journey where I learnt many things....

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

I was in MTS back end

Work days: Rotational Shift (Flexible Timings)

Technical Support Executive in Bangalore / Bengaluru

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 29 Nov 2021

Likes

Good flatform form bigginers.. lear more techniques, fundamental skills

Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Office furniture

Work Details

After training, I learned many things as outbound and inbound functions, supervision skills. I enjoyed

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thanks for your sharing your views with us. We are always working to improve our employee's working experience.

Technical Support Executive in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Dec 2019

Likes

Kochar is employee friendly company. The have provided more facility for employees.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None

Work Details

This is my 1st corporate company. It was really big challenging for me. But the company provided job training.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Executive in Bangalore / Bengaluru

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 15 Jun 2018

Likes

i had a very good team and team leader too... i have been pushed towards all the new opportunities before me identifying it...

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

no words as we were the pilot batches in Bangalore location... everyone treated well and very co-operative

Work Details

it was exciting to work in Kochar as every day new problems and find the solutions for it... challenging day to day tasks

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Deputy General Manager Process Excellence in Bangalore / Bengaluru

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

5.0

Work-life balance

posted on 24 Dec 2023

Likes

Job security - Good
Work-life balance - Excellent

Dislikes

Promotions - Poor
Work satisfaction - Bad
Company culture - Bad

Overall Rating

Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

5.0

posted on 19 Feb 2024

Overall Rating

Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

1.0

posted on 21 Jan 2024

Overall Rating

Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Feb 2025

Likes

Nothing . very toxic work culture. They expect everything from you, and they also cut your full day salary for 1 min late login. total torture and human less behavior by QA team as well. they use slangs too. Avoid this company.

Dislikes

Everything . very toxic work culture. They expect everything from you, and they also cut your full day salary for 1 min late login. total torture and human less behavior by QA team as well. they use slangs too. Avoid this company.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Jobs at KocharTech

Mega Walk-in/ Email support

Gurgaon / Gurugram

0-1 Yrs

₹ 2-3 LPA

Flagship Consultant

Gurgaon / Gurugram

0-2 Yrs

Not Disclosed

Amritsar

1-2 Yrs

₹ 3-3.5 LPA

Sr. Manager Sales | Mumbai

Mumbai

6-10 Yrs

₹ 16-18 LPA

Customer Care Executive

Amritsar

0-5 Yrs

₹ 1.5-2 LPA

Skilled trainer

Amritsar

2-4 Yrs

₹ 1-2.75 LPA

Customer Support Executive

Vadodara

0-5 Yrs

₹ 1.75-2.5 LPA

Wordpress Developer

Amritsar

1-3 Yrs

₹ 1.5-3.25 LPA

Graphic Designer

Amritsar

1-3 Yrs

₹ 1.5-3.25 LPA

Amritsar

1-2 Yrs

₹ 3.5-4 LPA

More about working at KocharTech

HQ - Gurgaon/Gurugram, Haryana, India
IT Services & Consulting
1k-5k Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 17 KocharTech reviews submitted by KocharTech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if KocharTech is the right company for you. 55% of employees reported ...the working days at KocharTech as Monday to Saturday. 50% employees reported the work timings at KocharTech as Flexible timing. Read more

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KocharTech Salaries in Customer Success, Service & Operations Department in Bangalore / Bengaluru

Customer Support Executive 14 salaries	₹1.5 L/yr - ₹3.1 L/yr
Team Lead 5 salaries	₹1.7 L/yr - ₹4.5 L/yr
Customer Service Executive 5 salaries	₹2.2 L/yr - ₹2.5 L/yr
Technical Support Executive 3 salaries	₹1 L/yr - ₹3 L/yr
Customer Care Executive 3 salaries	₹1.6 L/yr - ₹2 L/yr

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