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KocharTech Interview Questions and Answers

Updated 18 Jun 2025
Popular Designations

38 Interview questions

A Customer Service Associate was asked 1mo ago
Q. What is your understanding of Business Process Outsourcing (BPO)?
Ans. 

BPO involves contracting third-party service providers to handle specific business functions, enhancing efficiency and reducing costs.

  • BPO can include customer service, technical support, and data entry tasks.

  • Companies often outsource to reduce operational costs; for example, a tech company may outsource its customer support to a specialized firm.

  • BPO can be categorized into back-office (e.g., payroll, accounting) a...

View all Customer Service Associate interview questions
An ORM Executive was asked 1mo ago
Q. What are your grammar skills and your ability to frame responses to customer queries?
Ans. 

I possess strong grammar skills and can effectively frame responses to customer queries with clarity and professionalism.

  • Proficient in English grammar, ensuring clear and concise communication.

  • Experience in crafting tailored responses based on customer needs; for example, addressing specific concerns in a timely manner.

  • Ability to simplify complex information, making it accessible to customers; for instance, explai...

View all ORM Executive interview questions
An ORM Executive was asked 1mo ago
Q. What is your knowledge regarding ORM tools such as Locobuzz and Salesforce?
Ans. 

ORM tools like Locobuzz and Salesforce help manage online reputation and customer relationships effectively.

  • Locobuzz is a comprehensive ORM tool that monitors brand mentions across social media and online platforms.

  • Salesforce offers CRM solutions that can integrate ORM functionalities, allowing businesses to manage customer interactions.

  • Both tools provide analytics to track sentiment and engagement, helping brands...

View all ORM Executive interview questions
A Customer Support Executive was asked 3mo ago
Q. Why is Kolkata called a metropolitan city?
Ans. 

Kolkata is called a metropolitan city due to its urbanization, cultural diversity, and economic significance.

  • Kolkata is one of India's largest cities, with a population exceeding 14 million, showcasing urban density.

  • It serves as a major economic hub, hosting numerous industries, IT parks, and multinational corporations.

  • The city is culturally rich, known for its festivals, art, literature, and historical landmarks ...

View all Customer Support Executive interview questions
A Junior Engineer 1 was asked 7mo ago
Q. What are WebSockets?
Ans. 

WebSockets are a communication protocol that allows for full-duplex communication between a client and a server over a single, long-lived connection.

  • WebSockets provide real-time, bi-directional communication between a client and a server.

  • They are commonly used in web applications for features like chat applications, online gaming, and live updates.

  • WebSockets use a persistent connection, reducing latency and overhe...

View all Junior Engineer 1 interview questions
A Junior Engineer 1 was asked 7mo ago
Q. What is a REST API?
Ans. 

REST API is a type of web service that allows communication between different systems over HTTP.

  • REST stands for Representational State Transfer

  • Uses standard HTTP methods like GET, POST, PUT, DELETE

  • Data is transferred in JSON or XML format

  • Stateless communication between client and server

  • Example: Twitter API allows developers to access and interact with Twitter data

View all Junior Engineer 1 interview questions
A Backend Developer was asked 8mo ago
Q. Explain microservices.
Ans. 

Microservices are a software development technique where applications are composed of small, independent services that communicate with each other over a network.

  • Microservices break down a large application into smaller, loosely coupled services.

  • Each service is responsible for a specific function and can be developed, deployed, and scaled independently.

  • Communication between microservices is typically done through ...

View all Backend Developer interview questions
Are these interview questions helpful?
A Backend Developer was asked 8mo ago
Q. What is OOP and explain its concepts?
Ans. 

OOP stands for Object-Oriented Programming, a programming paradigm based on the concept of objects.

  • OOP focuses on creating objects that contain data and methods to manipulate that data.

  • The main concepts of OOP are encapsulation, inheritance, and polymorphism.

  • Encapsulation refers to bundling data and methods that operate on the data into a single unit.

  • Inheritance allows a class to inherit properties and methods fro...

View all Backend Developer interview questions
A Customer Executive was asked 12mo ago
Q. Demonstrate your typing speed.
Ans. 

My typing speed is approximately 75 words per minute, ensuring efficient communication and quick response times.

  • Typing speed is measured in words per minute (WPM).

  • A good typing speed for professionals is around 60-80 WPM.

  • For example, I can type a 300-word document in about 4 minutes.

  • Accuracy is also important; I maintain an accuracy rate of over 95%.

View all Customer Executive interview questions
A Mern Full Stack Developer was asked 12mo ago
Q. How does the event loop work?
Ans. 

The event loop is a mechanism in JavaScript that allows for asynchronous operations to be executed in a non-blocking way.

  • Event loop is responsible for handling asynchronous operations in JavaScript.

  • It continuously checks the call stack and the callback queue to see if there are any functions that need to be executed.

  • If the call stack is empty, the event loop will take a function from the callback queue and push it...

View all Mern Full Stack Developer interview questions

KocharTech Interview Experiences

78 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Basic questions on linux and obervability
Round 2 - One-on-one 

(1 Question)

  • Q1. Some questions of linux networking and docker
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. Can you tell me a little bit about yourself?
  • Ans. 

    I am a dedicated customer service professional with a passion for helping others and a strong background in communication and problem-solving.

    • I have over three years of experience in customer service roles, where I consistently received positive feedback from customers.

    • In my previous job, I handled customer inquiries and resolved issues efficiently, achieving a 95% satisfaction rating.

    • I am skilled in using various cust...

  • Answered by AI
  • Q2. What is your understanding of Business Process Outsourcing (BPO)?
  • Ans. 

    BPO involves contracting third-party service providers to handle specific business functions, enhancing efficiency and reducing costs.

    • BPO can include customer service, technical support, and data entry tasks.

    • Companies often outsource to reduce operational costs; for example, a tech company may outsource its customer support to a specialized firm.

    • BPO can be categorized into back-office (e.g., payroll, accounting) and fr...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(6 Questions)

  • Q1. Variables in javascript
  • Ans. 

    Variables in JavaScript are used to store data values.

    • Variables are declared using the 'var', 'let', or 'const' keywords.

    • Variables can store different types of data such as numbers, strings, arrays, objects, etc.

    • Variables can be reassigned with new values.

    • Variables are case-sensitive.

    • Example: var x = 5; let name = 'John'; const PI = 3.14;

  • Answered by AI
  • Q2. Event loop how works
  • Ans. 

    The event loop is a mechanism in JavaScript that allows for asynchronous operations to be executed in a non-blocking way.

    • Event loop is responsible for handling asynchronous operations in JavaScript.

    • It continuously checks the call stack and the callback queue to see if there are any functions that need to be executed.

    • If the call stack is empty, the event loop will take a function from the callback queue and push it onto...

  • Answered by AI
  • Q3. Virtual dom explaination
  • Ans. 

    The Virtual DOM is a lightweight representation of the actual DOM, optimizing updates and rendering in web applications.

    • The Virtual DOM is a JavaScript object that mirrors the structure of the actual DOM.

    • When changes occur, the Virtual DOM is updated first, minimizing direct manipulation of the actual DOM.

    • React uses a reconciliation algorithm to compare the Virtual DOM with the actual DOM, determining the most efficien...

  • Answered by AI
  • Q4. Controlled component
  • Q5. Event emmiter in nodejs
  • Ans. 

    Event emitter in Node.js is a module that allows objects to emit and listen for events.

    • Event emitter is a built-in module in Node.js

    • It allows objects to emit named events that cause Function objects to be called

    • Example: const EventEmitter = require('events');

    • Example: const myEmitter = new EventEmitter();

  • Answered by AI
  • Q6. How aggregation works on mongodb
  • Ans. 

    Aggregation in MongoDB is a framework for performing data processing operations on documents within a collection.

    • Aggregation pipeline stages allow for data transformation, filtering, sorting, grouping, and more

    • Operators like $match, $group, $project, $sort, $limit, $skip are commonly used in aggregation

    • Aggregation results can be output to a new collection, returned inline, or used for further processing

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Related to where do you see your self in 5 years
  • Q2. Agile process implementation
  • Ans. 

    Agile process implementation focuses on iterative development, collaboration, and flexibility to enhance project outcomes.

    • Emphasize iterative development: Break projects into smaller, manageable sprints (e.g., 2-week cycles).

    • Encourage collaboration: Daily stand-up meetings to discuss progress and obstacles (e.g., Scrum meetings).

    • Adapt to change: Be open to changing requirements even late in development (e.g., incorpora...

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Explain microservice
  • Ans. 

    Microservices are a software development technique where applications are composed of small, independent services that communicate with each other over a network.

    • Microservices break down a large application into smaller, loosely coupled services.

    • Each service is responsible for a specific function and can be developed, deployed, and scaled independently.

    • Communication between microservices is typically done through APIs ...

  • Answered by AI
  • Q2. What is OOP and explain each concepts
  • Ans. 

    OOP stands for Object-Oriented Programming, a programming paradigm based on the concept of objects.

    • OOP focuses on creating objects that contain data and methods to manipulate that data.

    • The main concepts of OOP are encapsulation, inheritance, and polymorphism.

    • Encapsulation refers to bundling data and methods that operate on the data into a single unit.

    • Inheritance allows a class to inherit properties and methods from ano...

  • Answered by AI

Skills evaluated in this interview

Interview Questions & Answers

user image Anonymous

posted on 2 Sep 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via AmbitionBox and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Basics question 

(3 Questions)

  • Q1. Most important is conference
  • Q2. Well prepared for interview
  • Q3. If you can speak better than it good Otherwise u can not give your interview
Round 2 - Technical 

(2 Questions)

  • Q1. Question about technical
  • Q2. Case studies questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Force on case studies
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Mar 2025, where I was asked the following questions.

  • Q1. Why would you want to join BPO?
  • Ans. 

    I want to join BPO to enhance my communication skills, work in a dynamic environment, and contribute to customer satisfaction.

    • Opportunity to develop strong communication skills through daily interactions with diverse customers.

    • Dynamic work environment that keeps me engaged and motivated.

    • Ability to solve problems and provide solutions, which is fulfilling.

    • Exposure to various industries and customer needs, enhancing my a...

  • Answered by AI
  • Q2. Why is Kolkata called metropolitan city?
  • Ans. 

    Kolkata is called a metropolitan city due to its urbanization, cultural diversity, and economic significance.

    • Kolkata is one of India's largest cities, with a population exceeding 14 million, showcasing urban density.

    • It serves as a major economic hub, hosting numerous industries, IT parks, and multinational corporations.

    • The city is culturally rich, known for its festivals, art, literature, and historical landmarks like ...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Mar 2025, where I was asked the following questions.

  • Q1. Your next 2 years plans.
  • Ans. 

    In the next two years, I aim to enhance my skills, contribute to team success, and pursue career advancement in customer care.

    • Enhance communication skills through workshops and online courses.

    • Gain experience in handling complex customer queries to improve problem-solving abilities.

    • Aim for a leadership role by taking on additional responsibilities within the team.

    • Seek feedback regularly to identify areas for improvement...

  • Answered by AI
  • Q2. Your favourite hobbies.
  • Ans. 

    I enjoy reading, hiking, and painting, which help me relax and express my creativity while connecting with nature.

    • Reading: I love immersing myself in fiction and non-fiction books, expanding my knowledge and imagination.

    • Hiking: Exploring nature trails allows me to stay active and appreciate the beauty of the outdoors.

    • Painting: I find joy in expressing my thoughts and emotions through art, often using watercolors and ac...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is your name?
  • Ans. 

    My name is John Smith.

    • Full name is John Smith

    • Common name in English-speaking countries

    • Easy to remember and pronounce

  • Answered by AI
  • Q2. Other
Round 2 - Other 

(1 Question)

  • Q1. What is your favourite colour?
  • Ans. 

    My favourite colour is blue because it reminds me of the calming ocean and clear skies.

    • Blue is associated with tranquility and peace

    • It symbolizes loyalty and trustworthiness

    • Examples: navy blue, sky blue, royal blue

  • Answered by AI
Round 3 - Aptitude Test 

Company is good. And process is good

Interview Questions & Answers

user image Anonymous

posted on 1 May 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What is your salary range expectation?
  • Ans. How would you describe yourself?
  • Answered Anonymously
  • Q2. Why should we hire you?
  • Q3. What are your goals for the future?

Interview Preparation Tips

Topics to prepare for KocharTech interview:
  • Economics
Interview preparation tips for other job seekers - Be confident and give respect to everyone and be polite and show respect for seniors and juniors

Team Lead Interview Questions & Answers

user image Anonymous

posted on 18 Jun 2025

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
  • Q1. Working experience
  • Q2. Job description

Top trending discussions

View All
Interview Tips & Stories
1w (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
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KocharTech Interview FAQs

How many rounds are there in KocharTech interview?
KocharTech interview process usually has 2-3 rounds. The most common rounds in the KocharTech interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for KocharTech interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at KocharTech. The most common topics and skills that interviewers at KocharTech expect are Customer Service, customer support, voice process, bpo and Interpersonal Skills.
What are the top questions asked in KocharTech interview?

Some of the top questions asked at the KocharTech interview -

  1. What are your grammar skills and your ability to frame responses to customer qu...read more
  2. What is your knowledge regarding ORM tools such as Locobuzz and Salesfor...read more
  3. What is your understanding of Business Process Outsourcing (BP...read more
What are the most common questions asked in KocharTech HR round?

The most common HR questions asked in KocharTech interview are -

  1. What are your strengths and weakness...read more
  2. Why Should we hire y...read more
  3. Why are you looking for a chan...read more
How long is the KocharTech interview process?

The duration of KocharTech interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Overall Interview Experience Rating

4/5

based on 62 interview experiences

Difficulty level

Easy 32%
Moderate 68%

Duration

Less than 2 weeks 93%
2-4 weeks 3%
More than 8 weeks 3%
View more

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KocharTech Reviews and Ratings

based on 2.2k reviews

3.9/5

Rating in categories

3.9

Skill development

3.8

Work-life balance

3.7

Salary

3.8

Job security

3.8

Company culture

3.6

Promotions

3.8

Work satisfaction

Explore 2.2k Reviews and Ratings
Mega Walkin / Customer Support Executive

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