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KocharTech Customer Support Executive Interview Questions and Answers

Updated 7 Aug 2023

5 interviews found

Sort by: Popular

I applied via Naukri.com and was interviewed in Mar 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me something about yourself and your family.
  • Q2. Why you are looking for a customer support job?
3

versant Test Round (1 Question)

  • Q1. You have to score min 4
4

One-on-one Round (1 Question)

  • Q1. Discussing about JD and comfortability with that and company policies etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a very good company. They always give chances to everyone to work with them. So nothing to worry just be yourself, don't lose your confidant and try to avoid fumbling while talking and talk in a positive manner.

Customer Support Executive Interview Questions

user image Krishna Sharma

posted on 7 Aug 2023

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Aug 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (3 Questions)

  • Q1. Tell me about yourself ?
  • Q2. Speak on the given topic.
  • Q3. Other basic questions of interview.
3

Phone Call Interview Round (2 Questions)

  • Q1. SELF INTRODUCTION they asked.
  • Q2. And then they might ask about family, hobbies, long term and short term goals.
4

Technical Round (3 Questions)

  • Q1. Self introduction is must
  • Q2. What u know about bpo ? or about the process they can ask for which u r getting hired .
  • Q3. Why u wanna to choose our company?

Interview Preparation Tips

Topics to prepare for KocharTech Customer Support Executive interview:
  • Advantages of social media
  • Disadvantages of social media
  • women empowerment
  • covid and social impact
Interview preparation tips for other job seekers - Be Confident.
Answer all the questions whatever u know.
Should be fluent in English.

I applied via Recruitment Consulltant and was interviewed in Dec 2021.

2 Interview Rounds

1

Assignment Round

Essay writing

2

HR Round (2 Questions)

  • Q1. Q-Why you want to work in this company?
  • Q2. Q- Have you worked before somewhere?

Interview Preparation Tips

Topics to prepare for KocharTech Customer Support Executive interview:
  • Versent
  • Dictation
  • Essay on anything
Interview preparation tips for other job seekers - This company is good for career growth and also every employee in this company is very helpful they will not feel us that we are working with strangers, they helped you in every situation without any hesitation. The environment of the company is also good.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Apr 2022.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me something about yourself. Compulsory asked question.
  • Q2. Tell me your hobbies. And why

Interview Preparation Tips

Interview preparation tips for other job seekers - Very nice

KocharTech interview questions for designations

 Senior Customer Support Executive

 (1)

 Customer Executive

 (1)

 Customer Care Executive

 (4)

 Customer Service Executive

 (1)

 Technical Support Executive

 (1)

 Senior Customer Service Executive

 (1)

 Senior Technical Support Executive

 (1)

 Chat Support Executive

 (1)

I applied via Referral and was interviewed before Oct 2020.

6 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process was very smooth and easy. They are flexible in recruiting but operation management and supervisors are pathetic, rude and uncaring. Supervisors don't care for female employees and their duty hours. They force both male and female employees for overtime duty without pay in the name of requirement.

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Mar 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

You will be asked 5 questions related to customer support in the aptitude test

3

One-on-one Round (2 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Why do you want to work in customer support?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give as many interviews as you can, and join and good/ reputed organisation.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Jan 2024.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Asking about relevant experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go for this company, they will asking you to join immediately but will keep notice period 3 months after you will join.
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Walk-in and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Describe your views on global warming

Interview Preparation Tips

Interview preparation tips for other job seekers - Just don't give any breaks. And be confident while speaking

I applied via Recruitment Consultant and was interviewed in Aug 2021.

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Really quick interview everything processed very smoothly
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Mar 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

In the apptitude test you will have to answer 5 questions related to customer support

3

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you wanna work in customer support?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give as much interview as you can, and join the organisation/ company which suited you the best.

KocharTech Interview FAQs

How many rounds are there in KocharTech Customer Support Executive interview?
KocharTech interview process usually has 3 rounds. The most common rounds in the KocharTech interview process are HR, Resume Shortlist and Assignment.
How to prepare for KocharTech Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at KocharTech. The most common topics and skills that interviewers at KocharTech expect are voice process, Customer Service, customer support, Interpersonal Skills and Customer Handling.
What are the top questions asked in KocharTech Customer Support Executive interview?

Some of the top questions asked at the KocharTech Customer Support Executive interview -

  1. Speak on the given top...read more
  2. Other basic questions of intervi...read more
  3. You have to score mi...read more

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People are getting interviews through

based on 5 KocharTech interviews
Referral
WalkIn
Job Portal
40%
20%
20%
20% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
KocharTech Customer Support Executive Salary
based on 173 salaries
₹0.9 L/yr - ₹4 L/yr
23% less than the average Customer Support Executive Salary in India
View more details

KocharTech Customer Support Executive Reviews and Ratings

based on 90 reviews

3.6/5

Rating in categories

3.5

Skill development

3.4

Work-Life balance

3.3

Salary & Benefits

3.1

Job Security

3.5

Company culture

3.1

Promotions/Appraisal

3.5

Work Satisfaction

Explore 90 Reviews and Ratings
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