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Engaged Employer

KocharTech

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3.9

based on 2.2k Reviews

Video summary

Filter interviews by

KocharTech Customer Care Executive Interview Questions and Answers

Updated 2 Apr 2025

KocharTech Customer Care Executive Interview Experiences

5 interviews found

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 2 Apr 2025

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I appeared for an interview in Mar 2025, where I was asked the following questions.

Q1. Your next 2 years plans.

Ans.

In the next two years, I aim to enhance my skills, contribute to team success, and pursue career advancement in customer care.

Enhance communication skills through workshops and online courses.
Gain experience in handling complex customer queries to improve problem-solving abilities.
Aim for a leadership role by taking on additional responsibilities within the team.
Seek feedback regularly to identify areas for improvement...

Answered by AI

Add your answer

Q2. Your favourite hobbies.

Ans.

I enjoy reading, hiking, and painting, which help me relax and express my creativity while connecting with nature.

Reading: I love immersing myself in fiction and non-fiction books, expanding my knowledge and imagination.
Hiking: Exploring nature trails allows me to stay active and appreciate the beauty of the outdoors.
Painting: I find joy in expressing my thoughts and emotions through art, often using watercolors and ac

Answered by AI

Add your answer

Customer Care Executive Interview Questions & Answers

Afzal Khan

posted on 11 Jul 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(2 Questions)

Q1. Tell me about yourself!

Add your answer

Q2. What do you know about Samsung?

Ans.

Samsung is a multinational conglomerate known for its electronics products such as smartphones, TVs, and home appliances.

Samsung was founded in 1938 in South Korea.
It is one of the largest technology companies in the world.
Samsung's popular products include the Galaxy smartphones, QLED TVs, and refrigerators.
The company also manufactures semiconductors, memory chips, and display panels.
Samsung has a strong presence in ...

Answered by AI

Add your answer

Round 2 - Aptitude Test

It's a type of versant test where Typing skills, And hearing ability is tested.

Round 3 - Case Study

Manager ask me how you will convince customer to buy Samsung product over other

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 27 Sep 2023

Interview experience

Poor

Difficulty level

Process Duration

Result

Round 1 - Versent

(1 Question)

Q1. Tell me about your self

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. Interview normal question

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Company good with their salary and all but there management is worse than ever

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 24 Mar 2022

I applied via Walk-in and was interviewed in Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(1 Question)

Q1. Based on CV. So make your cv interesting

Add your answer

Interview Preparation Tips

Topics to prepare for KocharTech Customer Care Executive interview:

BPO
Kochartech
English communication skills

Interview preparation tips for other job seekers - There is lots of work pressure. No life is there timings are awful the software is worst. It runs on one server and when the traffic gets high like it is always it will start laging no matter how powerful machine do you have. If there is delay in replying the company starts blaming at the employee and won't be fixing there software. Shift timings are so bad that eventually after working here for few days your health starts getting worst. There is no off in Saturday - Sunday. You will get referral off from Mon - Fri and on your day off also they will ask you to join the meeting. TL over here are useless they say it's a friendly environment job but trust me it's not. Whenever you call them for some issues with work they are not available and they won't ring back you as well. I left Kochar for my further studies. I will suggest not to join as you won't be enjoying working here.

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 14 Jan 2022

I applied via Walk-in and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. About your self

Add your answer

Q2. And fresher or experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak confidently and your hobby

Top trending discussions

View All

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

Got a question about KocharTech?

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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Capita

Anonymous

posted on 6 Jan 2022

I applied via Recruitment Consultant and was interviewed in Dec 2021. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Basic questions, they check your communication skills

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident if your communication skill is good you will get the job

Customer Support Executive Interview Questions & Answers

Movate

Anonymous

posted on 26 Dec 2020

I applied via Naukri.com and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Self details

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. They will check your communication for this customer support role. There may be 1-2 rounds.

Customer Support Executive Interview Questions & Answers

ValueLabs

Anonymous

posted on 25 Mar 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Aptitude Test

In the apptitude test you will have to answer 5 questions related to customer support

Round 3 - One-on-one

(2 Questions)

Q1. Tell me about yourself

Add your answer

Q2. Why do you wanna work in customer support?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give as much interview as you can, and join the organisation/ company which suited you the best.

Customer Support Executive Interview Questions & Answers

ValueLabs

Anonymous

posted on 25 Mar 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Aptitude Test

You will be asked 5 questions related to customer support in the aptitude test

Round 3 - One-on-one

(2 Questions)

Q1. Tell me something about yourself.

Add your answer

Q2. Why do you want to work in customer support?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give as many interviews as you can, and join and good/ reputed organisation.

Customer Support Executive Interview Questions & Answers

ValueLabs

posted on 5 Dec 2021

I applied via Naukri.com and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. I was asked about my experiences and skills.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on communication skills.

KocharTech Interview FAQs

How many rounds are there in KocharTech Customer Care Executive interview?

KocharTech interview process usually has 2-3 rounds. The most common rounds in the KocharTech interview process are Resume Shortlist, One-on-one Round and HR.

How to prepare for KocharTech Customer Care Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at KocharTech. The most common topics and skills that interviewers at KocharTech expect are Customer Service, customer care, bpo, customer support and voice process.

What are the top questions asked in KocharTech Customer Care Executive interview?

Some of the top questions asked at the KocharTech Customer Care Executive interview -

What do you know about Samsu...read more
Based on CV. So make your cv interest...read more
Interview normal quest...read more

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KocharTech Customer Care Executive Salary

based on 177 salaries

₹0.7 L/yr - ₹4 L/yr

20% less than the average Customer Care Executive Salary in India

View more details

KocharTech Salaries in India

Customer Service Executive 227 salaries	₹0.9 L/yr - ₹3.5 L/yr
Customer Support Executive 201 salaries	₹0.9 L/yr - ₹4.8 L/yr
Customer Care Executive 177 salaries	₹0.7 L/yr - ₹4 L/yr
Team Lead 139 salaries	₹1.5 L/yr - ₹6.5 L/yr
Technical Support Executive 97 salaries	₹0.8 L/yr - ₹4 L/yr