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KocharTech Customer Care Executive Interview Questions and Answers
KocharTech Customer Care Executive Interview Experiences
4 interviews found
Afzal Khan
(2 Questions)
- Q1. Tell me about yourself!
- Q2. What do you know about Samsung?
- Ans.
Samsung is a multinational conglomerate known for its electronics products such as smartphones, TVs, and home appliances.
Samsung was founded in 1938 in South Korea.
It is one of the largest technology companies in the world.
Samsung's popular products include the Galaxy smartphones, QLED TVs, and refrigerators.
The company also manufactures semiconductors, memory chips, and display panels.
Samsung has a strong presence in ...
It's a type of versant test where Typing skills, And hearing ability is tested.
Manager ask me how you will convince customer to buy Samsung product over other
Anonymous
(1 Question)
- Q1. Tell me about your self
(1 Question)
- Q1. Interview normal question
Interview Preparation Tips
I applied via Walk-in and was interviewed in Sep 2021. There were 2 interview rounds.
(1 Question)
- Q1. Based on CV. So make your cv interesting
Interview Preparation Tips
- BPO
- Kochartech
- English communication skills
What people are saying about KocharTech
I applied via Walk-in and was interviewed in Dec 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. About your self
- Q2. And fresher or experience
Interview Preparation Tips
KocharTech interview questions for designations
Customer Care Executive Jobs at KocharTech
Interview questions from similar companies
I applied via Approached by Company and was interviewed before Feb 2017. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Directly they ask what should be your ctc per annum but the fixed ctc was satisfactory i used to pay rs 6900 per month during 2006 - 2007
- Q2. 3 types of languages pronunciation one in english language , the same words and subject in hindi and the same statements / dialogue / description in local language that was the process of interview and als...
- Ans.
The question asked about pronunciations in English, Hindi, and the local language.
The question required knowledge of pronunciations in different languages.
Candidates were expected to provide examples of words or phrases in each language.
The question aimed to assess language proficiency and adaptability.
Interview Preparation Tips
Experience: well verse of local language and no MTI in official language and my previous work exp was in river woods holiday resort thus was an added advantage to perform a strong approach towards customer service
Round: Test
Experience: typing test , mathematics and simple general knowledge of 2006 - 2007 current events
General Tips: nice process and should be well verse with the subject and we must be strongly oriented to win the interview and get a job
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week
I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
7 Questions
- Q1. (1)what is sales?
- Ans.
Sales is the process of selling products or services to customers in exchange for money.
Sales involves identifying potential customers and their needs
It also involves promoting and demonstrating the benefits of the product or service
Closing the sale by convincing the customer to make a purchase
Following up with customers to ensure satisfaction and encourage repeat business
Examples include selling cars, insurance polici
- Q2. (2) what is E-commerce?
- Ans.
E-commerce refers to buying and selling of goods and services online.
E-commerce involves online transactions through websites or mobile apps.
It eliminates the need for physical stores and allows businesses to reach a wider audience.
Examples include Amazon, eBay, and Alibaba.
E-commerce has grown rapidly in recent years due to the convenience it offers to customers.
- Q3. (3) what is the advantages and disadvantages of online shopping?
- Q4. (4) what is online shopping?
- Ans.
Online shopping is the process of buying goods or services over the internet.
Online shopping allows customers to browse and purchase products from the comfort of their own homes.
Customers can compare prices and read reviews before making a purchase.
Popular online shopping websites include Amazon, eBay, and Walmart.
Online shopping has become increasingly popular due to its convenience and accessibility.
Payment methods f...
- Q5. (5) Tell us some name of e-commerce site.
- Ans.
E-commerce sites are online platforms where you can buy and sell products and services.
Amazon - one of the largest e-commerce sites in the world
eBay - an online auction and shopping website
Alibaba - a Chinese e-commerce company that provides consumer-to-consumer, business-to-consumer and business-to-business sales services
Flipkart - an Indian e-commerce company that sells a wide range of products including electronics,...
- Q6. (6) Tell us about yourself?
- Q7. (7) what is your strength and weekends?
Interview Preparation Tips
Skills evaluated in this interview
I applied via Company Website and was interviewed before Oct 2020. There were 4 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Speak something about yourself
- Q2. What are your hobbies
- Q3. Speak few lines in terms of your personal life
- Q4. What do you normally like doing in your spare time
Interview Preparation Tips
I was interviewed before May 2020.
Interview Questionnaire
1 Question
- Q1. There's nothing, they just asked to introduce myself and then they asked about customer support basic questions. Infact HR will tell you what they'll ask, it's very simple for customer support executive in...
Interview Preparation Tips
I applied via Referral and was interviewed before Sep 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. How will you handle irated customers
Interview Preparation Tips
I applied via Company Website and was interviewed in Nov 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. You will be able to do the work which I'll give you ?
Interview Preparation Tips
KocharTech Interview FAQs
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KocharTech Customer Care Executive Interview Process
based on 3 interviews
Interview experience
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KocharTech Customer Care Executive Reviews and Ratings
based on 81 reviews
Rating in categories
Kolkata
0-5 Yrs
₹ 1.5-1.5 LPA
|
Customer Service Executive
228
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Customer Support Executive
189
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Customer Care Executive
179
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Team Lead
135
salaries
| ₹0 L/yr - ₹0 L/yr |
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Technical Support Executive
101
salaries
| ₹0 L/yr - ₹0 L/yr |
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