7 KocharTech Customer Care Executive Interview Questions & Answers | Complete Prep Guide 2025

KocharTech Customer Care Executive Interview Experiences

4 interviews found

Customer Care Executive Interview Questions & Answers

Afzal Khan

posted on 11 Jul 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 27 Sep 2023

Interview experience

Poor

Difficulty level

Process Duration

Result

Interview Preparation Tips

Interview preparation tips for other job seekers - Company good with their salary and all but there management is worse than ever

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 24 Mar 2022

I applied via Walk-in and was interviewed in Sep 2021. There were 2 interview rounds.

Interview Preparation Tips

Topics to prepare for KocharTech Customer Care Executive interview:

BPO
Kochartech
English communication skills

Interview preparation tips for other job seekers - There is lots of work pressure. No life is there timings are awful the software is worst. It runs on one server and when the traffic gets high like it is always it will start laging no matter how powerful machine do you have. If there is delay in replying the company starts blaming at the employee and won't be fixing there software. Shift timings are so bad that eventually after working here for few days your health starts getting worst. There is no off in Saturday - Sunday. You will get referral off from Mon - Fri and on your day off also they will ask you to join the meeting. TL over here are useless they say it's a friendly environment job but trust me it's not. Whenever you call them for some issues with work they are not available and they won't ring back you as well. I left Kochar for my further studies. I will suggest not to join as you won't be enjoying working here.

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Customer Care Executive Interview Questions & Answers

Anonymous

posted on 14 Jan 2022

I applied via Walk-in and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. About your self

Add your answer

Q2. And fresher or experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak confidently and your hobby

Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 21 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. Introduction.....?

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Q2. Privious job related questions?

Add your answer

Q3. Typing

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 29 Sep 2021

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire

4 Questions

Q1. Self introduction

Add your answer

Q2. How much aware are you with yourself

Add your answer

Q3. Key skills knowledge about your attitude towards customers

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Q4. How well spoken are you

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident about your experience and your knowledge for what you are known

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 27 Nov 2021

I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. How to handel a angry cx ?

Add your answer

Q2. What u expect from our company

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be fluent

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 28 Mar 2021

I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Just introduction they asked.. They need employees

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - At the time if hiring they promise u good package.. But you'll get shock after receiving offer letter. Plus no management.. Worst company. Salary is very less

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 6 Oct 2021

I applied via Campus Placement and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Self introduction

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidential, and prepare with effective communication

Customer Care Executive Interview Questions & Answers

Mphasis

Anonymous

posted on 17 Feb 2018

I applied via Approached by Company and was interviewed before Feb 2017. There were 5 interview rounds.

Interview Questionnaire

2 Questions

Q1. Directly they ask what should be your ctc per annum but the fixed ctc was satisfactory i used to pay rs 6900 per month during 2006 - 2007

Add your answer

Q2. 3 types of languages pronunciation one in english language , the same words and subject in hindi and the same statements / dialogue / description in local language that was the process of interview and als...

Ans.

The question asked about pronunciations in English, Hindi, and the local language.

The question required knowledge of pronunciations in different languages.
Candidates were expected to provide examples of words or phrases in each language.
The question aimed to assess language proficiency and adaptability.

Answered by AI

Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: well verse of local language and no MTI in official language and my previous work exp was in river woods holiday resort thus was an added advantage to perform a strong approach towards customer service

Round: Test
Experience: typing test , mathematics and simple general knowledge of 2006 - 2007 current events

General Tips: nice process and should be well verse with the subject and we must be strongly oriented to win the interview and get a job
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

KocharTech Interview FAQs

How many rounds are there in KocharTech Customer Care Executive interview?

KocharTech interview process usually has 2-3 rounds. The most common rounds in the KocharTech interview process are Resume Shortlist, One-on-one Round and Aptitude Test.

How to prepare for KocharTech Customer Care Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at KocharTech. The most common topics and skills that interviewers at KocharTech expect are Customer Service, customer care, bpo, customer support and voice process.

What are the top questions asked in KocharTech Customer Care Executive interview?

Some of the top questions asked at the KocharTech Customer Care Executive interview -

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KocharTech Customer Care Executive Interview Process

based on 3 interviews

Interview experience

2.7

Poor

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KocharTech Customer Care Executive Salary

based on 179 salaries

₹0.7 L/yr - ₹3.6 L/yr

22% less than the average Customer Care Executive Salary in India

View more details

KocharTech Salaries in India

Customer Service Executive 227 salaries	₹0.9 L/yr - ₹3.5 L/yr
Customer Support Executive 189 salaries	₹0.9 L/yr - ₹4 L/yr
Customer Care Executive 179 salaries	₹0.7 L/yr - ₹3.6 L/yr
Team Lead 135 salaries	₹1.6 L/yr - ₹6.5 L/yr
Technical Support Executive 101 salaries	₹0.9 L/yr - ₹4 L/yr