KocharTech is rated
3.5 out of 5 stars on
AmbitionBox, based on 79 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
KocharTech is rated
3.5 out of 5 stars on
AmbitionBox, based on 79 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in KocharTech Customer Care Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
79 reviews found
Sort by:
Popular
Customer Care Executive in
Kolkata
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 24 Dec 2024
Likes
all the members are very supportive
Dislikes
salary very less as per the current market
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 07 Aug 2024
Likes
Nothing
Dislikes
Doesn't matter they just need reason to fire , less salary, office politics
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 18 Jun 2024
Likes
Good working area with helpfull staff
Dislikes
Nothing
Customer Care Executive in
Amritsar
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 09 May 2024
Likes
Good
Dislikes
Salary very low and very much less appraisal
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Vadodara
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 28 Dec 2023
Likes
Sab acha he pr kuch tls ache nhi he baki good
Dislikes
Shift timings acjust nhi karte or leave nhi milti
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Aug 2023
Likes
It's full of dislike.
Dislikes
Everything.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Dec 2023
Likes
Good
Dislikes
No nothing to say in
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
KocharTech.
Customer Care Executive in
Kolkata
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Oct 2022
Likes
All peoples in this company so nice to me. They all like family. This company like my second home.
Dislikes
Like or dislikes based on peoples choice. I think my dislike doesn't need to be share because maybe what I dislike about this company others can be like the same thing.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thanks for sharing your views with us. We highly appreciate your thoughts.
You will not get promotion and they forced to do OT
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 23 May 2023
Likes
WFH after 2 to 3 months
Dislikes
There software sucks. But if you complain about it to HR. He or she will blame in you that it is your fault that you are not focused. But after having a good configuration laptop the software still stucks.
Work Details
Work policy:
They can call you anyday
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 10 Feb 2023
Likes
Good. Good
Dislikes
Not at all... not at all
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Vadodara
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 26 Mar 2022
Likes
People are supporting for every work
Dislikes
Nothing all think is very nice work .. canteen an all
Work Details
Customer care executive... customer support
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Employer’s Response
Hello, Thanks for sharing your valuable thoughts.
Customer Care Executive in
Gurgaon / Gurugram
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Aug 2022
Likes
Positive environment
Best management
Dislikes
Nothing
Work Details
Work days: Rotational Shift
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 19 Jun 2022
Likes
Too much politics
Customer Care Executive in
Kolkata
Full Time
·
IT Security Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 23 Jun 2023
Likes
BEHAVIOUR OF EMPLOYEE
Dislikes
WORK CULTURE
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Best price amritsar
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Oct 2023
Likes
Only canteen is good there our manager dinesh or tajinder is good persons
Dislikes
Evrything is bad there but HR is most helpful
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Care Executive in
Manjalpur vadodara
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Jun 2023
Likes
I don't like anything for this company
Dislikes
This company is not secure for girls
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Jan 2023
Likes
Work culture is good as well as HR and Managers are supportive. Colleagues are cooperative
Dislikes
Only salary growth
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Gurgaon / Gurugram
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Aug 2022
Likes
Nothing is helpful. No f
Dislikes
1. There is no any appraisal. My colleagues are working last 2-3 year in same salary.
2. They can remove you any time without any intimation however you are working good.
3. I am one of the top sells cracker in his organisation. But they left me randomly.
4. And so on…
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Care Executive in
Vadodara
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 21 Apr 2022
Likes
required for likes/dislikes section combined
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Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.
Dislikes
There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.
People also ask about KocharTech's Customer Care Executives
Is KocharTech a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 79 employee reviews, it's clear that most customer care executives have an average experience working at KocharTech. Skill development holds the highest rating at 3.7, while salary & benefits is rated the lowest amongst all factors at 3.1. Read reviews about skill development and salary & benefits on AmbitionBox.
Does KocharTech pay their Customer Care Executives well?
According to AmbitionBox reviews, KocharTech customer care executives rate their salary and benefits at 3.1 out of 5, based on 79 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about KocharTech's customer care executives salaries here and to read reviews specifically about salary and benefits at KocharTech for customer care executives, click here.
How is the work culture at KocharTech for Customer Care Executives?
Work culture at KocharTech for customer care executives is rated 3.5 out of 5 by 79 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at KocharTech for customer care executives, click here.
How is the job security at KocharTech for Customer Care Executives?
Based on 79 reviews on AmbitionBox, KocharTech's customer care executives rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at KocharTech for customer care executives, click here.
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