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4.0

based on 2.1k Reviews

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KocharTech Customer Care Executive Reviews

based on 78 reviews
Updated 7 Aug, 2024

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.8

Skill development

3.6

Company culture

3.5

Work-Life balance

3.4

Work Satisfaction

3.3

Job Security

3.3

Salary & Benefits

3.3

Promotions/Appraisal

Top Mentions in KocharTech Customer Care Executive Reviews

78 reviews found

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Discover interview dos and don'ts from real experiences

People also ask about KocharTech's Customer Care Executives

Is KocharTech a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 78 employee reviews, it's clear that most customer care executives have an average experience working at KocharTech. Skill development holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about skill development and career growth on AmbitionBox.
Does KocharTech pay their Customer Care Executives well?
According to AmbitionBox reviews, KocharTech customer care executives rate their salary and benefits at 3.3 out of 5, based on 78 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about KocharTech's customer care executives salaries here and to read reviews specifically about salary and benefits at KocharTech for customer care executives, click here.
How is the work culture at KocharTech for Customer Care Executives?
Work culture at KocharTech for customer care executives is rated 3.6 out of 5 by 78 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at KocharTech for customer care executives, click here.
How is the job security at KocharTech for Customer Care Executives?
Based on 78 reviews on AmbitionBox, KocharTech's customer care executives rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at KocharTech for customer care executives, click here.

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Gender Based Ratings for KocharTech Customer Care Executive

based on 62 reviews
3.6
Rated by 20 Women

Rated 3.8 for Company Culture and 3.8 for Skill Development

women
3.3
Rated by 42 Men

Rated 3.5 for Skill Development and 3.3 for Company Culture

men

Working Days for KocharTech Customer Care Executive

based on 78 reviews
Rotational Shift
60%
Monday to Saturday
31%
Other
5%
Alternate Saturday off
2%
Monday to Friday
2%

Work Timings for KocharTech Customer Care Executive

based on 78 reviews
Flexible timing
Strict (10am - 7pm)
Strict (5pm - 2am)
60%
7%
3%
30% employees reported other strict timings

Shift Timings for KocharTech Customer Care Executive

based on 78 reviews
Day shift
Night shift
78%
22%

Business Travel for KocharTech Customer Care Executive

based on 78 reviews
No travel
71%
Within city
20%
Within country
7%
International travel
2%
KocharTech Customer Care Executive Salary
based on 172 salaries
₹0.7 L/yr - ₹4 L/yr
17% less than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
5 total responses
softskill
Job/Soft skill training
10 total responses
+2 more benefits
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