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KocharTech
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I applied via Referral and was interviewed before Aug 2022. There were 4 interview rounds.
Customer support executives play a crucial role in ensuring customer satisfaction and resolving issues effectively.
Customer support executives should have excellent communication skills to effectively interact with customers.
They should be knowledgeable about the products or services offered by the company to provide accurate information and assistance.
Problem-solving skills are essential for customer support executive...
I appeared for an interview in Mar 2025, where I was asked the following questions.
Variables in JavaScript are used to store data values.
Variables are declared using the 'var', 'let', or 'const' keywords.
Variables can store different types of data such as numbers, strings, arrays, objects, etc.
Variables can be reassigned with new values.
Variables are case-sensitive.
Example: var x = 5; let name = 'John'; const PI = 3.14;
The event loop is a mechanism in JavaScript that allows for asynchronous operations to be executed in a non-blocking way.
Event loop is responsible for handling asynchronous operations in JavaScript.
It continuously checks the call stack and the callback queue to see if there are any functions that need to be executed.
If the call stack is empty, the event loop will take a function from the callback queue and push it onto...
Event emitter in Node.js is a module that allows objects to emit and listen for events.
Event emitter is a built-in module in Node.js
It allows objects to emit named events that cause Function objects to be called
Example: const EventEmitter = require('events');
Example: const myEmitter = new EventEmitter();
Aggregation in MongoDB is a framework for performing data processing operations on documents within a collection.
Aggregation pipeline stages allow for data transformation, filtering, sorting, grouping, and more
Operators like $match, $group, $project, $sort, $limit, $skip are commonly used in aggregation
Aggregation results can be output to a new collection, returned inline, or used for further processing
KocharTech interview questions for popular designations
Microservices are a software development technique where applications are composed of small, independent services that communicate with each other over a network.
Microservices break down a large application into smaller, loosely coupled services.
Each service is responsible for a specific function and can be developed, deployed, and scaled independently.
Communication between microservices is typically done through APIs ...
OOP stands for Object-Oriented Programming, a programming paradigm based on the concept of objects.
OOP focuses on creating objects that contain data and methods to manipulate that data.
The main concepts of OOP are encapsulation, inheritance, and polymorphism.
Encapsulation refers to bundling data and methods that operate on the data into a single unit.
Inheritance allows a class to inherit properties and methods from ano...
Get interview-ready with Top KocharTech Interview Questions
I applied via AmbitionBox and was interviewed in Aug 2024. There were 2 interview rounds.
I appeared for an interview in Mar 2025, where I was asked the following questions.
In the next two years, I aim to enhance my skills, contribute to team success, and pursue career advancement in customer care.
Enhance communication skills through workshops and online courses.
Gain experience in handling complex customer queries to improve problem-solving abilities.
Aim for a leadership role by taking on additional responsibilities within the team.
Seek feedback regularly to identify areas for improvement...
I enjoy reading, hiking, and painting, which help me relax and express my creativity while connecting with nature.
Reading: I love immersing myself in fiction and non-fiction books, expanding my knowledge and imagination.
Hiking: Exploring nature trails allows me to stay active and appreciate the beauty of the outdoors.
Painting: I find joy in expressing my thoughts and emotions through art, often using watercolors and ac
My name is John Smith.
Full name is John Smith
Common name in English-speaking countries
Easy to remember and pronounce
My favourite colour is blue because it reminds me of the calming ocean and clear skies.
Blue is associated with tranquility and peace
It symbolizes loyalty and trustworthiness
Examples: navy blue, sky blue, royal blue
Company is good. And process is good
I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.
Discussing a successful project or achievement
Start by providing background information on the project or achievement
Explain the goals and objectives of the project
Discuss the strategies and actions taken to achieve success
Highlight any challenges faced and how they were overcome
Share the results and impact of the project or achievement
Conclude by reflecting on key learnings and takeaways
I applied via Company Website and was interviewed before Apr 2021. There were 3 interview rounds.
Swiggy's process involves seamless online food ordering and delivery services.
Customers place orders through the Swiggy app or website.
Restaurants receive the orders and prepare the food.
Delivery partners pick up the orders and deliver them to customers.
Customers can track their orders in real-time.
Swiggy ensures timely delivery and customer satisfaction.
Delivery app connects customers with restaurants or stores for ordering food or products to be delivered to their location.
Customers browse through available restaurants or stores on the app
Customers place an order and pay through the app
Restaurants or stores receive the order and prepare it for delivery
Delivery drivers pick up the order and deliver it to the customer's location
Customers can track the delivery status i
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The duration of KocharTech interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 57 interviews
Interview experience
based on 2.2k reviews
Rating in categories
Kolkata
0-5 Yrs
₹ 1.5-1.5 LPA
Customer Service Executive
227
salaries
| ₹0.9 L/yr - ₹3.5 L/yr |
Customer Support Executive
201
salaries
| ₹0.9 L/yr - ₹4.8 L/yr |
Customer Care Executive
177
salaries
| ₹0.7 L/yr - ₹4 L/yr |
Team Lead
139
salaries
| ₹1.5 L/yr - ₹6.5 L/yr |
Technical Support Executive
97
salaries
| ₹0.8 L/yr - ₹4 L/yr |
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