Karvy DigiKonnect Customer Care ExecutiveHyderabad / Secunderabad Reviews
based on 19 reviews
Updated 11 May, 2024
Overall Rating
3.2/5
How AmbitionBox ratings work?
Category Ratings
3.6
Skill development
3.4
Promotions/Appraisal
3.3
Work-Life balance
3.3
Work Satisfaction
3.0
Job Security
2.9
Company culture
2.6
Salary & Benefits
Karvy DigiKonnect is rated
3.2 out of 5 stars on
AmbitionBox, based on 19 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Karvy DigiKonnect is rated
3.2 out of 5 stars on
AmbitionBox, based on 19 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Karvy DigiKonnect Customer Care Executive Hyderabad / Secunderabad Reviews
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19 reviews found
Sort by:
Popular
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 10 Dec 2020
Likes
Good work space..but no job security
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
CSA Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 08 Aug 2020
Likes
I like the flexibility with my manager whenever i need any help they were ready at any time. As a hard part i got a good staff though.😊
Dislikes
Still have Postivity about work as was working the Company, Yaa They will be good with you enough support from Operation staff when you Put on your Papers here struggle starts for your own money you need to keep on Reminding and ending up the conversation by any random dates the they process the salary. In this pandemic as things are and as a normal Middle class family person working for his bread and butter for Family sake and now a days its not easy to get job bcz of the Covid19 its been 7 Months and still waiting for My salary. And its not only me i have alot to take names But these is the thing that management have to look Into....Read More
Work Details
Work timings: Flexible Timings
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Nov 2023
Likes
Was an awesome experience working there and had a lot of unforgettable moments
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 May 2024
Likes
Company is humble with every one
Dislikes
Some thing is very difficult for
Customer Care Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Care Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 14 Jun 2021
Likes
Nothing
Dislikes
All
Work Details
Waste
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Hyderabad / Secunderabad
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 25 Aug 2020
Likes
There is no job security and work culture is average and management take the employees lightly and there no proper communication and they can remove you anytime they want
Dislikes
There is no job security in the company and there is no proper communication between HR and others peoples.
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
CCE Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Dec 2020
Likes
Karvy DigiKonnect is best of working field
Dislikes
There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.
Work Details
Work timings: Flexible Timings
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Karvy DigiKonnect.
Customer Care Executive in
Hyderabad / Secunderabad
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Nov 2020
Likes
Peace ful culture and good environment.
Dislikes
Everything i felt good in the organization but they didn't provide me medical facility and i didn't got pf.
Work Details
Good
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Hyderabad / Secunderabad
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Nov 2020
Likes
Worst company ever not at all supportive
Dislikes
Worst company ever
Customer Care Executive in
Hyderabad / Secunderabad
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 20 Sep 2020
Likes
Job security is very poor. Work culture is average. Management nd company policies are also poor
Dislikes
There is a lot of politics.the main thing I don't like that is salary will be not on time
Work Details
Work experience is good.my colleagues are very supportive
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Customer Care Service Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 19 Jul 2020
Likes
Yes They support but delay credit for salary 2months delay.
Dislikes
There is no Hike for salary and no guarantee for job .late salary crediting.
Work Details
Good.. And I learnt many things on job like technically knowledge..
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 13 Nov 2021
Likes
if it's there working in karvy is good and environment also but growth is very slow average
Dislikes
it is good Organization but some we talk with solve customer queries some customers frustration and serious so confused fear in face how to handle with customer we will transfer the call to the seniors executive they handle it politely and panic.
Work Details
very nice work in my life at karvy Digiconnect Limited
Work timings: Flexible Timings
Customer Care Executive in
Hyderabad / Secunderabad
Voice process Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 28 May 2020
Likes
Salary was good, i have learned many things, like how to handle different kinds of people and my typing got improved.
Dislikes
The worst thing is they was not able to pay salaries not on time to all the employees.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Bpo Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 15 Dec 2020
Likes
Worst company
No need to keep expectations about salary on time...
No need to keep expection about benefits and incentive
Dislikes
Always salary issue
Any time process windup
Low IQ tl
Work Details
Worst experience
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Hyderabad / Secunderabad
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 24 Jun 2021
Likes
I like the management system
Dislikes
Salary is decent not a career growth
Work Details
I like the management transparency..I learnt everything on the job
Work days: Rotational Shift
(Strict Timings)
Customer Care Executive in
Hyderabad / Secunderabad
Cce Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 19 Jul 2020
Likes
Very good company and supportive environment
Dislikes
Nothing
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Customer Care Executive in
Hyderabad / Secunderabad
Mutual Fund Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 27 Sep 2020
Likes
Learning
Dislikes
Management
Work Details
Good
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Hyderabad / Secunderabad
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 13 Jan 2020
Likes
No comment
Dislikes
No comment
Customer Care Executive in
Hyderabad / Secunderabad
Airtel Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Nov 2020
Likes
If they release my FULL NAME AND FINAL IT WILL HE GOOD IM WAITING SINCE 1 YR
People also ask about Karvy DigiKonnect, Hyderabad / Secunderabad Customer Care Executives
Is Karvy DigiKonnect, Hyderabad / Secunderabad a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 19 employee reviews, it's clear that most customer care executives have an average experience working at Karvy DigiKonnect, Hyderabad / Secunderabad. Skill development holds the highest rating at 3.6, while salary & benefits is rated the lowest amongst all factors at 2.6. Read reviews about skill development and salary & benefits on AmbitionBox.
Does Karvy DigiKonnect, Hyderabad / Secunderabad pay their Customer Care Executives well?
According to AmbitionBox reviews, Karvy DigiKonnect, Hyderabad / Secunderabad customer care executives rate their salary and benefits at 2.6 out of 5, based on 19 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Karvy DigiKonnect, Hyderabad / Secunderabad's customer care executives salaries here and to read reviews specifically about salary and benefits at Karvy DigiKonnect, Hyderabad / Secunderabad for customer care executives, click here.
How is the work culture at Karvy DigiKonnect, Hyderabad / Secunderabad for Customer Care Executives?
Work culture at Karvy DigiKonnect, Hyderabad / Secunderabad for customer care executives is rated 2.9 out of 5 by 19 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Karvy DigiKonnect, Hyderabad / Secunderabad for customer care executives, click here.
How is the job security at Karvy DigiKonnect, Hyderabad / Secunderabad for Customer Care Executives?
Based on 19 reviews on AmbitionBox, Karvy DigiKonnect, Hyderabad / Secunderabad's customer care executives rate job security at 3.0 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Karvy DigiKonnect, Hyderabad / Secunderabad for customer care executives, click here.
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