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Karvy DigiKonnect

3.0
based on 396 Reviews
Video summary

Working at Karvy DigiKonnect

Company Summary

Overall Rating

3.0/5
based on 396 reviews
highly rated categories
21% below
industry average
highly rated categories
Critically rated for

Salary, Promotions, Job security

Work Policy
Rotational Shift
Rotational Shift
46% employees reported
Flexible timing
Flexible timing
56% employees reported
No travel
No travel
61% employees reported
Day shift
Day shift
92% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
17 employees reported
Cafeteria
Cafeteria
13 employees reported
Office cab/shuttle
Office cab/shuttle
9 employees reported
Health insurance
Health insurance
5 employees reported
View all benefits

About Karvy DigiKonnect

Founded in2015 (10 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
India HeadquartersHyderabad, India
Office Locations
--
Websitekarvydigikonnect.com
Primary Industry
Other Industries
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View in video summary
Karvy DigiKonnect is a subsidiary of Karvy group; Karvy group is a premier financial services provider, ranked among the top 5 across its business segments.Established in 2015 Karvy DigiKonnect has emerged as a leading provider of contact centre services in the highly competitive domestic BPO space.What we offer to our customers is more than just a vendor-customer relationship. We focus on building partnership with our customers to enhance CX & achieve business outcomes through strong service delivery backed by innovative usage of technology and analytics. We are 17000+ people strong, with 24 delivery centres in 14 locations across India. We serve 60+ clients in over 14 languages. Our services bouquet includes Customer Management Services and Industry Specific Solution for various Fortune 500 companies across industry verticals such as Banking & Financial Services, Retail & Ecommerce, Hospitality, Telecom, Emerging Markets and Government.
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Karvy DigiKonnect Ratings

based on 396 reviews

Overall Rating

3.0/5
How AmbitionBox ratings work?
5
127
4
63
3
60
2
24
1
122

Category Ratings

3.1

Skill development

2.8

Company culture

2.8

Work-life balance

2.8

Work satisfaction

2.7

Job security

2.7

Promotions

2.6

Salary

Karvy DigiKonnect is rated 3.0 out of 5 stars on AmbitionBox, based on 396 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more

Karvy DigiKonnect Reviews

Top mentions in Karvy DigiKonnect Reviews

+ 5 more

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Overall Rating
3.0/5
based on 396 reviews
3.8/5
based on 6.6k reviews
3.7/5
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Highly Rated for
No highly rated category
Work-life balance
Job security
Salary
Job security
Skill development
Salary
Critically Rated for
Salary
Job security
Promotions
Promotions
Promotions
Skill development
Work satisfaction
Promotions
Primary Work Policy
-
Hybrid
84% employees reported
Hybrid
90% employees reported
Hybrid
62% employees reported
Rating by Women Employees
3.4
Average
rated by 112 women
3.9
Good
rated by 2.1k women
3.7
Good
rated by 1.5k women
3.9
Good
rated by 2.1k women
Rating by Men Employees
2.7
Poor
rated by 245 men
3.8
Good
rated by 4.3k men
3.7
Good
rated by 2.8k men
4.0
Good
rated by 3.8k men
Job security
2.7
Poor
3.9
Good
3.6
Good
4.0
Good
View more

Karvy DigiKonnect Salaries

Karvy DigiKonnect salaries have received with an average score of 2.6 out of 5 by 396 employees.

Customer Care Executive

(227 salaries)
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₹1 L/yr - ₹3.2 L/yr

Customer Support Executive

(76 salaries)
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₹1.1 L/yr - ₹3.5 L/yr

Customer Service Executive

(68 salaries)
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₹1.1 L/yr - ₹3.1 L/yr

Team Lead

(41 salaries)
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₹1.6 L/yr - ₹3.7 L/yr

Team Lead Operations

(39 salaries)
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₹1.4 L/yr - ₹4.2 L/yr

Customer Support Officer

(33 salaries)
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₹1.2 L/yr - ₹2.7 L/yr

Trainee

(28 salaries)
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₹1.4 L/yr - ₹2.2 L/yr

Customer Service Associate

(24 salaries)
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₹1.2 L/yr - ₹3.3 L/yr

Quality Analyst

(23 salaries)
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₹1.5 L/yr - ₹3.1 L/yr

Telecaller

(23 salaries)
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₹1 L/yr - ₹3 L/yr

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Karvy DigiKonnect FAQs

When was Karvy DigiKonnect founded?
Karvy DigiKonnect was founded in 2015. The company has been operating for 10 years primarily in the Financial Services sector.
Where is the Karvy DigiKonnect headquarters located?
Karvy DigiKonnect is headquartered in Hyderabad.
How many employees does Karvy DigiKonnect have in India?
Karvy DigiKonnect currently has more than 17,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Karvy DigiKonnect based on the number of reviews submitted on AmbitionBox.
Does Karvy DigiKonnect have good work-life balance?
Karvy DigiKonnect has a work-life balance rating of 2.8 out of 5 based on 300+ employee reviews on AmbitionBox. 52% employees rated Karvy DigiKonnect 3 or below for work-life balance. This rating reflects a negative sentiment among employees for work-life balance. We encourage you to read Karvy DigiKonnect work-life balance reviews for more details
Is Karvy DigiKonnect good for career growth?
Career growth at Karvy DigiKonnect is rated as poor, with a promotions and appraisal rating of 2.7. 52% employees rated Karvy DigiKonnect 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Karvy DigiKonnect promotions/appraisals reviews for more detailed insights.
What are the cons of working in Karvy DigiKonnect?
Working at Karvy DigiKonnect does have some drawbacks that potential employees should consider. The company is poorly rated for salary & benefits, promotions / appraisal and job security, based on 300+ employee reviews on AmbitionBox.
Karvy DigiKonnect Overview
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