IntouchCX is rated
3.0 out of 5 stars on
AmbitionBox, based on 12 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IntouchCX is rated
3.0 out of 5 stars on
AmbitionBox, based on 12 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
12 reviews found
Sort by:
Popular
Process Associate in
Hyderabad / Secunderabad
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Sep 2023
Likes
Ntg they don't even care about employees situation
Dislikes
Everything
Work Details
Work days: Rotational Shift
(Strict Timings)
Process Associate in
Hyderabad / Secunderabad
Full Time
·
Chat process Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 May 2021
Likes
Nothing.
Dislikes
I have worked under the most worst management ever.
Work Details
There will be lot of issues with concern to the payment. Who will provide you ₹50/- as night shift allowances? The answer is Knoah solution
Nothing you do not find anything interesting they make you work like donkeys especially people who are just passed out and under graduates.
Dislikes
One of the worst companies ever worked in my life it does not have a corporate culture no proper management. Managers and team leads do not support to be honest please do not look for this company and waste your valuable time.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Process Associate in
Hyderabad / Secunderabad
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 May 2021
Likes
It was awesome experience working in Knoah.
Dislikes
NA
Work Details
It was great.
Work timings: Flexible Timings
Process Associate in
Hi tech city
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 30 Apr 2022
Likes
Very friendly behavior... goood opportunities
A goood pay with lots of incentives
Dislikes
Changing of policies frequently
Work Details
Work policy:
Wrok from home until covid
Work timings: Flexible Timings
Work related travel:This is a desk job.
Process Associate in
Hyderabad / Secunderabad
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
5.0
Work-Life Balance
posted on 10 Mar 2022
Likes
Everything was good, except growth. I would say it is great place for freshers.
Dislikes
Cafeteria and growth was not that good.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Process Associate in
Hyderabad / Secunderabad
Chat Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Apr 2021
Likes
Doesn't like the company at all no proper company. No other benefits just working like robots. No growth. Not helping in utilising ESI no leaves granting.
Dislikes
Only work pressure no other things in office no casual meets no extra benefits, HR department is not taking any feedback.
Work Details
The job is not interesting I was struggled earlier but nowadays I work better. But working environment is very bad.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
IntouchCX.
Process Associate in
Hyderabad / Secunderabad
Technical Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 Dec 2019
Likes
Talking about teammates: You could make nice friends around.
Training: Too long process to complete the training phase (4 weeks) which could finish in a week.
Job security: You could be a new joinee or a 2 years tenure guy, they can remove you within eye blink.
Career growth: So much politics out there.
Salary/appraisal: hahaha
Work-life balance: You'll forget your home slowly. You would feel like you're living in office and going home only for sleep....Read More
Dislikes
Don't waste your precious time.
Work Details
I have to handle three chats at a time, it's not a big deal to handle. But the support you get and the customers you get are terrible.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.