This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Overall Rating
1.0/5
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Category Ratings
5.0
Salary & Benefits
1.0
Company culture
1.0
Job Security
1.0
Work-Life balance
1.0
Skill development
1.0
Promotions/Appraisal
1.0
Work Satisfaction
IGT Solutions is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
IGT Solutions is rated
1.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
German Language Specialist in
Pune
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Jul 2023
Likes
Igt provides selery timely. And also provides some benifits like retention Bonus. Bus there is much problems for all employees,on that problems IGT have to focus to resolve.
Dislikes
Igt does not complete yourself promise. Once they hire you as employee. Management makes misbehaviour. They think employees are only low category peon. There is no medical help as better. And one more important think there is no respect of employees at all.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Process Associate in
New Delhi
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Jan 2025
Likes
Nothing. Nothing nothing nothing nothing
Dislikes
Everything. My Team leader was bad. Not supportive at all. Kept yelling why your AHT was low. And it felt like more than 150 employee jumping on ques and fighting like animals to get the work done so that they can increase productivity. So that our team leader does not yell at us. Where is productivity 😂😂😂. Worst work environment and worst work culture.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 01 Jan 2025
Likes
Just the salary on time.
Dislikes
Keeping tamil TLs who are linguistically biased and they torture other language agents and continue to do so until they abscond. No actions taken after multiple escalation. Changing process as they wish every now and then when an agent mentally sets in one process. Groupism, bad management, third rate company.
Process Associate in
Gurgaon / Gurugram
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 30 Dec 2024
Likes
If you are in any back office process, life is little bit easier, though less salary.
Dislikes
Transport system is worst.
Company policies are more like red tape.
Management is not very skilled and lot of favouritism happens
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Operations Manager in
Gurgaon / Gurugram
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Oct 2024
Likes
There is nothing to like about this company as they will always take you for granted.
Dislikes
The company is very bad and they will always take you for granted. They do not offer any leaves and if you have leaves as well, they will also ensure that you do not take them. Also, they will deduct unnecessary charges from your salary in the form of some taxes and other stuff. The do have a entertainment room as well however, thatis not functional and can be used only at the time of a client visit....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Bhopal
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Oct 2024
Likes
The only thing about working here is good infrastructure
Dislikes
It's just about picking up calls ,no any other development areas
Come pickup calls and go home that's it nothing above this .... Nothing below this No learning
Here it's all about not to use aux go on the calls answer the calls that it ,....... Only I genuinely thinks if someone from igt management reading this you have a need of head count to answer your calls it's not that easy for managing 200 calls on wait to answered by 100 people on the floor
Managers are only in cabin come to the floor take calls with your subordinates sir there for 8 hours continuously.....
These are not complaints suggest suggestions this is not looking like a premium process in 13500 rupees/-...Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Process Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 12 Oct 2024
Likes
There is no reason to like IGT. In my process new GM joined after that work environment got toxic. Before him it was the great place to work.
Dislikes
Toxic environment, Under paid Salary, Irresponsible management, biased management (I am the top performer of our team instead another person getting R&R).
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Team Manager in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Oct 2024
Likes
The company is all about show and there is nothing to be happy about. When you join the company , the first impression would be good as the area where they do training and interviews is very well and full developed however, apart from that all other things are very bad and not working. They are totally opposite.
Also, they do not let you take leaves as per your choice and will ensure that you work for more than 12 hours a day by giving you unnecessary work and that too at the time of logout. And if you fail to do that, the next day they will either issue a documentation or either boycott you and make you feel that you do not exist.
The senior management will force you to do unethical things and they if anything goes wrong, they will not support you and will run away.
Als, they fool there clients by giving such data which is not available and charge money as well in the name of things and the salary structure is also very bad and no benefits and unnecessary deductions.
This used to happen in Indigo process as I used to work there....Read More
Dislikes
The cab facility is very bad and in fact the senior management is very very bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Process Associate in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Oct 2024
Likes
Why do you ever want to stay at a place where an employee is neither respected nor seen as an asset? Worst of all company can work in
Starting from Hr to Manager every single person have zero skill to look after a team
Dislikes
Poor team leaders
Untrustworthy management
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Process Associate in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 02 Oct 2024
Likes
I understand now this company is just opposite of what people express through reviews. I mean it's a great choice if you decided to join IGT. Company culture is employee friendly. Work-life balance is always present in the list of Company's priorities. There are doctors present all the time also, made an app for employee's emotionaland mental health. Salary and benefits, promotions/appraisal are real for sure. Don't get mislead by negative ratings. Skill development/learning is never ending. In conclusion, I really like this company and yes, I'm not asked or paid to write the positive reviews only....Read More
Dislikes
Honestly, I'm still figuring out.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Process Associate in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Jul 2024
Likes
Thought there is nothing to be liked except waste of time during Edreams Odegio Training
Dislikes
Poor Management in Odegio Retention Process
Poor Training
Client Odegio will leave due to their lies
Asked to work beyond 9 hours
Non functional system, low availbility
Waste of a lot of time Pick up is done 3hrs prior to shift & Drop 30min after your shift ends
No holiday or leaves despite you have leaves in your kitty
Low compensation
Dishonest Management weather its Sarabjeet or Any other full of lies...Read More
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Other IGT Solutions Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
MIS Data Analyst in
Gurgaon / Gurugram
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Overall that' nice place to work
Healthy environment
Supporting culture
Need good boundation along with tem members
Dislikes
For career path upskilling there is no platform
No perks or appreciation for good work even if client is appraising your job.
No promotion or next level criteria even if you fulfill minimum qualifying criteria
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Email Customer Support Executive in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Just a few of the ram members I've got are really good fortunately.
Dislikes
There is nothing really much to like about this company. They will eventually starts pressurising for workload, expecting a new joinee to excel in the field short after the training. Treating as if they already are pro with the rules and regulations and if you make mistakes suddenly it's all your fault and they can terminate you.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Claims Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Nov 2024
Likes
the senior management system is the worst and doesn't support them.
there is no salary increment. the employee has been working for 2 years but has been no increment. seriously transportation system is very bad for 3rd class system.
Dislikes
management system very bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
CSR Executive in
Chennai (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Nov 2024
Likes
There is nothing good in IGT only attitude igo and demeaning things of the seniors.
Dislikes
When I was telling my team leader to change my shift for a medical reason with the valid medical documents his reaction is like jiske paas Jana hai jao mujhe ghanta farak nai parta and also they are very aggressive for which we can't express anything 😞
Also even infront of a girl they are using such words I really feel very negativity I am working till today due to my family concern and it's my third year but even one Penney is not increased to my salary or increament in post....Read More
BPO Executive in
New Delhi
Full Time
·
Product Management - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Sep 2024
Likes
There is ntg to like in igt manager tl are very rude they don't care about expert heath .They are only concern about the targets.If we are performing good they will never appreciate that .They will never increase salary , they will only increase the work load.
Dislikes
If will never give sick leave in any situation we have to work and complete our target in small thing they will raise a warning Letter please don't work in igt you will get depressed only.
Travel Agent in
New Delhi
Full Time
·
Front Office & Guest Services Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 Jul 2024
Likes
IGT was My first company as a fresher. IGT is a great platform to learn about travel term (GDS). Management staff was good enough. Salary was law but it was good environment.😊
Dislikes
IGT provide good appraisal for long term relationship with their employees.
Work Details
Work policy:
2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Contact Center Associate in
New Delhi
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Jul 2024
Likes
Salary is okay
Dislikes
Absolutely horrendous. Dubai management is Indian and toxic to the core. They have unrealistic targets. 1 person in the name of HR who is has no backbone to stand whatsoever. They treat their employees with use and throw attitude. They hire and downsize in a loop. No job security. Its an outsource company. The moment they find client reducing the volume, they will throw you out by making any excuse possible. Its 4 people running the company based on their likes and dislikes and prejudices against employees....Read More
Work Details
Work policy:
depends on mood of management
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Project Manager Scrum Master in
Gurgaon / Gurugram
Full Time
·
Management Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Jul 2024
Likes
It’s a very bad company having pathetic work culture and there is no work life balance. They don’t give you time to improve even if you are new. They can throw you out of company on any single thing. There is no HR intervention as your VP has the complete say over this. Don’t join this company ever
Dislikes
There is no work life balance
Management is pathetic
Client treats you like a slave
No work ethics
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Manager Learning & Development in
Gurgaon / Gurugram
Full Time
·
Administration Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Jun 2024
Likes
Nothing
Dislikes
These is a lot to dislike in IGT.
I would hae give -5 in company's culture and senior leadership.
They relieved 100 support staff members from the organization by LIFO method without even a notice by stating that there is financial crunch in the organization.
The leadership team is pathetic and there is a lot of internal politics.
Work Details
Work days: Monday to Friday
(Strict Timings)
CSR Executive in
Bhopal
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 01 Jun 2024
Likes
Igt solutions is a top notch company. I like the environment of the company, easily promotion (depend on your work), night shift is great with cab facility
People also ask about IGT Solutions's German Language Specialists
How is IGT Solutions to work for?
IGT Solutions is rated 1.0 out of 5, based on 1 reviews by employees on AmbitionBox.
IGT Solutions is known for Salary & Benefits which is rated at the top and given a rating of 5.0. However, Company culture is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at IGT Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IGT Solutions?
According to AmbitionBox ratings, IGT Solutions employees rate its salary and benefits as 5.0 out of 5. You can know more about IGT Solutions Salaries at AmbitionBox
How is the work culture at IGT Solutions?
Work culture is rated 1.0 at IGT Solutions by 1 employees. While job security is rated 1.0 and work-life balance is rated 1.0 at IGT Solutions. Read detailed reviews by employees of IGT Solutions on AmbitionBox.