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ICICI Bank

4.0

based on 39.2k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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ICICI Bank Phone Banking Officer Reviews

Updated 27 Feb, 2025

Overall Rating

3.9/5

based on 65 reviews

3% above industry's average

know more

Category Ratings

4.3

Job Security

3.9

Skill Development

3.8

Company Culture

3.6

Salary

3.6

Work-Life Balance

3.4

Promotions

3.4

Work Satisfaction

What employees say about ICICI Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

100% employees reported

Rotational Shift

62% employees reported

Flexible timing

47% employees reported

No travel

64% employees reported

View more detailed insights

Gender based rating

4.0

Rated by Women

272 reviews

3.9

Rated by Men

361 reviews

ICICI Bank is rated 4.0 out of 5 stars on AmbitionBox, based on 65 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the ... Read more

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Top Mentions in ICICI Bank Phone Banking Officer Reviews

Salary (99)

Work Environment (80)

Work Culture (55)

Working Hours/shift (47)

Career Growth (46)

Work Pressure (44)

65 reviews found

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What people are saying about ICICI Bank

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tendervada

1w (edited)

currently not working

Need suggetion please 🙏

I have a new job in ICICI Bank for Branch Banking as a Relationship Manager, but my friend, who is also in the same bank, told me not to join Branch Banking as a Relationship Manager because the sales targets are too high and the work culture is too toxic. He suggested I transfer to Corporate Banking." Please give me suggetion?

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Top ICICI Bank Phone Banking Officer Interview Questions

asked in

Phone Banking Officer interview

Q1. What is your knowledge in phone banking in bank

View answers (32)

asked in

Phone Banking Officer interview

Q2. What do you know about Phone Banking.

View answers (13)

Get interview-ready with top interview questions

asked in

Phone Banking Officer interview

Q3. How will you do sales?

View answers (6)

asked in

Phone Banking Officer interview

Q4. what do you mean by bank?

View answers (8)

asked in

Phone Banking Officer interview

Q5. Which languages do you know

View answers (6)

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Read ICICI Bank Phone Banking Officer Reviews based on locations

You are reading trusted reviews. Keep reading to find out more about ICICI Bank.

Phone Banking Officer in Indore

Full Time

Banking Operations Department

5.0

posted on 01 Nov 2023

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Phone Banking Officer in New Delhi

Full Time

Banking Operations Department

5.0

posted on 24 Mar 2023

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Phone Banking Officer in Indore

Full Time

Banking Operations Department

5.0

posted on 18 Aug 2023

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Top Rated Mega Company - 2024

Top Rated Banking Company - 2024

HQ - Mumbai, Maharashtra, India

Banking

1 Lakh+ Employees (India)

Public

Financial Services

People also ask about ICICI Bank's Phone Banking Officers

Is ICICI Bank a good place to work for Phone Banking Officers?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 65 employee reviews, it's clear that most phone banking officers have an average experience working at ICICI Bank. Job Security holds the highest rating at 4.3, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about job security and career growth on AmbitionBox.

Does ICICI Bank pay their Phone Banking Officers well?

According to AmbitionBox reviews, ICICI Bank phone banking officers rate their salary and benefits at 3.6 out of 5, based on 65 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ICICI Bank's phone banking officers salaries here and to read reviews specifically about salary and benefits at ICICI Bank for phone banking officers, click here .

How is the work culture at ICICI Bank for Phone Banking Officers?

Work culture at ICICI Bank for phone banking officers is rated 3.8 out of 5 by 65 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at ICICI Bank for phone banking officers, click here .

How is the job security at ICICI Bank for Phone Banking Officers?

Based on 65 reviews on AmbitionBox, ICICI Bank's phone banking officers rate job security at 4.3 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at ICICI Bank, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at ICICI Bank for phone banking officers, click here .

Is work from home available to Phone Banking Officers at ICICI Bank?

According to 28 AmbitionBox reviews, ICICI Bank does not currently offer any work-from-home options to phone banking officers. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

ICICI Bank Phone Banking Officer Reviews by Locations

ICICI Bank Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 65 ICICI Bank reviews submitted by ICICI Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICICI Bank is the right company for you. 62% of employees reported the working days at I...