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ICICI Bank

4.0

based on 39.2k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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ICICI Bank Phone Banking Officer Mumbai Reviews

Updated 19 Mar, 2025

Category Ratings

4.4

Job Security

3.9

Work-Life Balance

3.9

Skill Development

3.8

Company Culture

3.7

Salary

3.7

Work Satisfaction

3.3

Promotions

What employees say about ICICI Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

50% employees reported

Flexible timing

47% employees reported

No travel

69% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

17 reviews

4.4

Rated by Men

25 reviews

ICICI Bank is rated 4.0 out of 5 stars on AmbitionBox, based on 44 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the ... Read more

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Top Mentions in ICICI Bank Phone Banking Officer Mumbai Reviews

Salary (8)

Work Environment (8)

Work Culture (5)

Work Life Balance (4)

44 reviews found

Sort By: Popular

Phone Banking Officer in Mumbai

Full Time

Customer Success Department

5.0

posted on 19 Mar 2025

Likes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about ICICI Bank

View All

tendervada

1w (edited)

currently not working

Need suggetion please 🙏

I have a new job in ICICI Bank for Branch Banking as a Relationship Manager, but my friend, who is also in the same bank, told me not to join Branch Banking as a Relationship Manager because the sales targets are too high and the work culture is too toxic. He suggested I transfer to Corporate Banking." Please give me suggetion?

Got a question about ICICI Bank?Ask anonymously on communities.

Top ICICI Bank Phone Banking Officer Interview Questions

asked in

Phone Banking Officer interview

Q1. What is your knowledge in phone banking in bank

View answers (32)

asked in

Phone Banking Officer interview

Q2. What do you know about Phone Banking.

View answers (13)

Get interview-ready with top interview questions

asked in

Phone Banking Officer interview

Q3. How will you do sales?

View answers (6)

asked in

Phone Banking Officer interview

Q4. what do you mean by bank?

View answers (8)

asked in

Phone Banking Officer interview

Q5. Which languages do you know

View answers (6)

View all

Phone Banking Officer in Mumbai

Full Time

Voice / Blended Department

5.0

posted on 11 Sep 2024

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Read ICICI Bank Reviews based on similar designations

Phone Banking Officer in Mumbai

Full Time

After Sales Service & Repair Department

5.0

posted on 19 Jun 2024

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about ICICI Bank.

Phone Banking Officer in Mumbai

Full Time

Back Office Department

5.0

posted on 08 Jun 2024

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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Top Rated Mega Company - 2024

Top Rated Banking Company - 2024

HQ - Mumbai, Maharashtra, India

Banking

1 Lakh+ Employees (India)

Public

Financial Services

People also ask about ICICI Bank, Mumbai Phone Banking Officers

Is ICICI Bank, Mumbai a good place to work for Phone Banking Officers?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.2 out of 5 from over 44 employee reviews, it's clear that most phone banking officers have a positive experience working at ICICI Bank, Mumbai. Job Security holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.3.

Does ICICI Bank, Mumbai pay their Phone Banking Officers well?

According to AmbitionBox reviews, ICICI Bank, Mumbai phone banking officers rate their salary and benefits at 3.7 out of 5, based on 44 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about ICICI Bank, Mumbai's phone banking officers salaries here and to read reviews specifically about salary and benefits at ICICI Bank, Mumbai for phone banking officers, click here .

How is the work culture at ICICI Bank, Mumbai for Phone Banking Officers?

Work culture at ICICI Bank, Mumbai for phone banking officers is rated 3.8 out of 5 by 44 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at ICICI Bank, Mumbai for phone banking officers, click here .

How is the job security at ICICI Bank, Mumbai for Phone Banking Officers?

Based on 44 reviews on AmbitionBox, ICICI Bank, Mumbai's phone banking officers rate job security at 4.4 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at ICICI Bank, Mumbai, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment.

ICICI Bank Phone Banking Officer Reviews by Locations

ICICI Bank Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 44 ICICI Bank reviews submitted by ICICI Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICICI Bank is the right company for you. 50% of employees reported the working days at I...