ICICI Bank Mumbai Phone Banking Officer Salaries by 300+ Employees (Updated 2025)

0 - 5 years exp.

₹0.7 Lakh - ₹5.2 Lakhs

Avg. annual salary

Monthly In-hand Salary

5% more than the average Phone Banking Officer Salary in Banking Companies for 0 - 5 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Phone Banking Officer Salary 0 - 5 years exp. (99 salaries)	₹1 L/yr - ₹5 L/yr
BFSI, Investments & Trading Phone Banking Officer Salary 0 - 5 years exp. (57 salaries)	₹1.7 L/yr - ₹5.2 L/yr
Login to view exact salary
Finance & Accounting Phone Banking Officer Salary 0 - 4 years exp. (38 salaries)	₹2 L/yr - ₹4.3 L/yr
Sales & Business Development Phone Banking Officer Salary 0 - 5 years exp. (17 salaries)	₹1.8 L/yr - ₹4.1 L/yr

Last Updated: 17 Mar 2025

Companies similar to ICICI Bank for Phone Banking Officer in Mumbai

ICICI Bank Phone Banking Officer Salary

0 - 5 years exp. (315 salaries)

₹0.7 L/yr - ₹5.2 L/yr

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Phone Banking Officer Salary 0 - 6 years exp. (51 salaries)	₹1.4 L/yr - ₹4.5 L/yr 13% less
Yes Bank Phone Banking Officer Salary 0 - 5 years exp. (50 salaries)	₹2 L/yr - ₹3.7 L/yr 10% less
Login to view exact salary
IndusInd Bank Phone Banking Officer Salary 0 - 5 years exp. (22 salaries)	₹1.8 L/yr - ₹3.6 L/yr 12% less
IDFC FIRST Bank Phone Banking Officer Salary 0 - 10 years exp. (17 salaries)	₹2.1 L/yr - ₹4.5 L/yr 5% more
Kotak Mahindra Bank Phone Banking Officer Salary 1 - 4 years exp. (15 salaries)	₹1.7 L/yr - ₹3.5 L/yr 1% more
Axis Bank Phone Banking Officer Salary 1 - 3 years exp. (9 salaries)	₹1.1 L/yr - ₹4.5 L/yr 5% more	1 job opening

Phone Banking Officer salary at ICICI Bank ranges between ₹0.7 Lakh to ₹5.2 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 315 latest salaries received from various employees of ICICI Bank.

Latest annual salaries shared by ICICI Bank Phone Banking Officer in Mumbai

3w ago

₹4.4 Lakhs

3 years exp.

3w ago

₹3.6 Lakhs

3 years exp.

1mo ago

₹3.2 Lakhs

1 year exp.

1mo ago

₹3.5 Lakhs

1 year exp.

1mo ago

₹4.1 Lakhs

2 years exp.

2mo ago

4 years exp.

2mo ago

9 months exp.

5mo ago

1 year exp.

6mo ago

2 years exp.

6mo ago

2 years exp.

Experience wise ICICI Bank Phone Banking Officer salaries in Mumbai

Last Updated: 17 Mar 2025

Experience	Avg Annual Salary
Fresher (68 salaries)	₹1.6 L/yr - ₹4 L/yr
1 year (100 salaries)	₹1.7 L/yr - ₹4.3 L/yr
Login to view exact salary
2 years (89 salaries)	₹0.7 L/yr - ₹5.2 L/yr
3 years (34 salaries)	₹1.8 L/yr - ₹5.2 L/yr
4 years (17 salaries)	₹2.1 L/yr - ₹5 L/yr
5 years (7 salaries)	₹1.7 L/yr - ₹4.5 L/yr

View all

From

Phone Banking Officer

₹

Lakhs/yr

0 - 5 years exp.

Regional Head

₹

Lakhs/yr

12 - 26 years exp.

Phone Banking Officer

0 - 5 years exp.

Relationship Manager

0 - 19 years exp.

124% hike

Regional Head Sales

5 - 24 years exp.

162% hike

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in ICICI Bank

Deputy Manager Salary

(3.6k salaries)

₹2 L/yr - ₹11 L/yr

Relationship Manager Salary

(1.9k salaries)

₹3 L/yr - ₹11.44 L/yr

Branch Manager Salary

(227 salaries)

₹6 L/yr - ₹24.96 L/yr

Sales Officer Salary

(192 salaries)

₹1.15 L/yr - ₹4.5 L/yr

Customer Service Officer Salary

(89 salaries)

₹1.75 L/yr - ₹5 L/yr

Customer Service Manager Salary

(74 salaries)

₹1.05 L/yr - ₹8 L/yr

Sales Manager Salary

(53 salaries)

₹2 L/yr - ₹11 L/yr

Telecalling Executive Salary

(6 salaries)

₹1.2 L/yr - ₹3 L/yr

Top skills at ICICI Bank for Phone Banking Officer

Customer Service phone banking Customer Complaints Finance Customer Interaction investment Banking Customer Complaints Customer Interaction Product Service Finance Customer Service Phone Banking Corporate Spoken English

Salary related reviews for ICICI Bank

3.7

Rated by 44 employees for salary & benefits

Phone Banking Officer in New Delhi

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 24 Mar 2023

5.0

for Salary and Benefits

Likes

Good. Good to work with icici bank, work life balance is good. Job security as good. As a sales side many pressure are hava and also individual contribution is very important.

Salary - Excellent

+6 more

Dislikes

Salary is relatively low as there is no incentive.

Phone Banking Officer in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 07 Aug 2023

3.0

for Salary and Benefits

Likes

... some benefits like : Work culture is cooperative and supportive. Job security. Annual bonus.

Job security - Good

+1 more

Dislikes

And here are some things which I-Bank should improve on : Login time is 09 hours and 36 mins. (that too with rigidity) Maximum it should be 09 hours not more than this. Strictness in lunch and tea break. Extra break are not allowed. Meals are not provided. Work-life balance is somewhat difficult. No provision for half-day work.

Phone Banking Officer in Indore

Full Time

Research & Development Department

1.0

• posted on 09 Oct 2022

1.0

for Salary and Benefits

Likes

Training manager is good. But mentor uses abusive words said you are mental ,etc & pressurize but training manager & hr are good

Dislikes

Mentor (Aman) is used abusive words & over 9 hours if target not fullfill. And also salary in hand given 14200 rs. Only it best only if you are from same place or location.

Salary - Bad

+4 more

Phone Banking Officer in Guwahati

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 10 Apr 2021

1.0

for Salary and Benefits

Likes

Organization provide salary on time .

Dislikes

Organization don't bother to ask you about role change without doing salary increment and not doing promotion so won't like to recommend anyone to join ICICI Bank i really very much upset with their behaviour if you don't follow their instructions they will put you in such situations you will be forced to resign .

Salary - Bad

+6 more

Phone Banking Officer in Thane

Full Time

Administration & Facilities Department

5.0

• posted on 25 Mar 2021

5.0

for Salary and Benefits

Likes

...ced worklife. There is a huge cafeteria and a small gaming arcade for chilling . Salary hike is good with incentives and bonus. Job training is given to all the new joinees

Salary - Excellent

+5 more

Dislikes

Salary hike is good but the career growth is very slow.

see more salary related reviews

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What people are saying about ICICI Bank

View All

tendervada

1w (edited)

currently not working

Need suggetion please 🙏

I have a new job in ICICI Bank for Branch Banking as a Relationship Manager, but my friend, who is also in the same bank, told me not to join Branch Banking as a Relationship Manager because the sales targets are too high and the work culture is too toxic. He suggested I transfer to Corporate Banking." Please give me suggetion?

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ICICI Bank Phone Banking Officer Salary FAQs

What is the salary of Phone Banking Officer at ICICI Bank in Mumbai?

The average salary of a Phone Banking Officer at ICICI Bank in Mumbai typically ranges from ₹0.7 Lakhs to ₹5.2 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Phone Banking Officer in Mumbai at ICICI Bank earn more than ₹3.5 Lakhs per year, and the top 1% earn over ₹4.7 Lakhs per year. Phone Banking Officer Salaries at ICICI Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 300+ ICICI Bank employees in India.

What is the estimated take home salary of a Phone Banking Officer at ICICI Bank in Mumbai?

The estimated take-home salary of a Phone Banking Officer at ICICI Bank in Mumbai typically ranges from ₹23,097 to ₹24,564 per month. This is based on the average salary range of ₹0.7 Lakhs to ₹5.2 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 300+ salaries received from various employees of ICICI Bank. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Phone Banking Officer at ICICI Bank in Mumbai?

To be a Phone Banking Officer at ICICI Bank in Mumbai, the key skills required include:

- Customer Service
- phone banking
- Customer Complaints
- Finance
- Customer Interaction

These skills are highly valued at ICICI Bank and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than ICICI Bank for Phone Banking Officer in India?

Axis Bank	₹1.1 Lakhs to ₹4.5 Lakhs per year
IDFC FIRST Bank	₹2.1 Lakhs to ₹4.5 Lakhs per year
Kotak Mahindra Bank	₹1.7 Lakhs to ₹3.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by ICICI Bank, depending on the role and experience level.

What is the salary of a Phone Banking Officer in companies similar to ICICI Bank in Mumbai?

The salary of a Phone Banking Officer at companies similar to ICICI Bank in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Yes Bank	₹2.0 Lakhs to ₹3.7 Lakhs per year
IndusInd Bank	₹1.8 Lakhs to ₹3.6 Lakhs per year
HDFC Bank	₹1.4 Lakhs to ₹4.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Phone Banking Officer at ICICI Bank in Mumbai?

The salary growth for a Phone Banking Officer at ICICI Bank in Mumbai depends on factors such as experience, performance, and promotions. On average, a Phone Banking Officer in Mumbai can expect the following growth trajectory at ICICI Bank:

Experience	Average Salary Range
Fresher	₹1.6 Lakhs to ₹4.0 Lakhs per year
1 year	₹1.7 Lakhs to ₹4.3 Lakhs per year
2 years	₹0.7 Lakhs to ₹5.2 Lakhs per year
3 years	₹1.8 Lakhs to ₹5.2 Lakhs per year

and so on.

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ICICI Bank Phone Banking Officer Salaries in Mumbai

ICICI Bank Phone Banking Officer salary in Mumbai ranges between ₹0.7 Lakh to ₹5.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 315 ICICI Bank latest salaries received from various employees of ICICI Bank.

ICICI Bank Phone Banking Officer salaries in Mumbai (Updated 2025)

Companies similar to ICICI Bank for Phone Banking Officer in Mumbai

Latest annual salaries shared by ICICI Bank Phone Banking Officer in Mumbai

Experience wise ICICI Bank Phone Banking Officer salaries in Mumbai

Similar Designation salaries in ICICI Bank

Top skills at ICICI Bank for Phone Banking Officer

Salary related reviews for ICICI Bank

Phone Banking Officer in New Delhi

Phone Banking Officer in Hyderabad / Secunderabad

Phone Banking Officer in Indore

Phone Banking Officer in Guwahati

Phone Banking Officer in Thane

ICICI Bank Phone Banking Officer Salary FAQs

Tell us how to improve this page.