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ICICI Bank

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based on 36.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Banking Company - 2024

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ICICI Bank Customer Relationship Officer Reviews

based on 11 reviews

Updated 29 Oct, 2024

Overall Rating

4.1/5

How AmbitionBox ratings work?

Category Ratings

4.2

Skill development

3.6

Job Security

3.4

Company culture

3.2

Work Satisfaction

3.2

Promotions/Appraisal

3.2

Salary & Benefits

3.2

Work-Life balance

11 reviews found

Sort by: Popular

Customer Relationship Officer in Hyderabad / Secunderabad

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 29 Oct 2024

Likes

All good

Dislikes

All is ok

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Relationship Officer in Mumbai

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Jun 2023

Likes

ICICI Bank is one of the best bank. Because each employee over there is so friendly and helpful even manager and Team leader too.also the work environment is also too good.

Dislikes

Nothing is dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

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Customer Relationship Officer in Kolkata

Full Time

·

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 05 Apr 2024

Likes

I have learnt a lot of things in mortgage

Dislikes

Promotion structure is very poor no job satisfaction and job security is very low quality 8% increment per year hilarious cultural of job of inside of is very poor

Customer Relationship Officer in Andheri midc

Full Time

·

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 16 Oct 2023

Likes

Company culture job satisfaction

Dislikes

Nothing, ICICI good for new learners

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Relationship Officer in Chennai

Full Time

·

Homeloan Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 29 Nov 2023

Likes

Nothing in my role

Dislikes

Work time

Customer Relationship Officer in Hyderabad / Secunderabad

Home Loan Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 10 Sep 2022

Likes

Something new to learn

Dislikes

Long working hours, very tedious at month ends in loan department

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Relationship Officer in Kolkata

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

1.0

Work-Life Balance

posted on 03 Apr 2021

Likes

It's a good organization to work with as the job security is really good

Dislikes

It's unlimited work schedule makes it terrible and also there is no such fast growth in the organization. If you are working here you want be able to do anything else like any studies or anything you love to learn

Work Details

Not really satisfying

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about ICICI Bank.

Customer Relationship Officer in New Delhi

Mortgage Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 15 Aug 2020

Likes

My manager always support me all the time.... And she is also help me for learning prospect.

Dislikes

I have completed 3 years but still I m waiting for my promotion... This is a big issue for me... Also in my profile salary is too low...

Work Details

It is good.

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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Customer Relationship Officer in Dehradun

Mortgage Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 10 Aug 2018

Likes

Nice company

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes....Read More

Customer Relationship Officer in Ranchi

BD / Pre Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 08 Jul 2021

Likes

I have good experience

Dislikes

Career growth

Work Details

I learnt every thing

Work timings: Flexible Timings

Customer Relationship Officer in New Delhi

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 24 Sep 2019

Likes

On roll job with full benefit risk cover and for female banker it is best place with a brand.

Dislikes

Work pressure. all higher position employees are only pressure to sales team.

Work Details

I was working as CASA SALES OFFICER. My work was not in office i had to go for cold calling every day for new lead generation of accounts.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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ICICI Bank Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 ICICI Bank reviews submitted by ICICI Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICICI Bank is the right company for you. 43% of employees reported ...Read more

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ICICI Bank Reviews >
ICICI Bank Customer Relationship Officer Reviews

Gender Based Ratings for ICICI Bank Customer Relationship Officer

based on 11 reviews

Rated 4.7 for Job Security and 4.6 for Company Culture

Rated 3.8 for Skill Development and 1.6 for Job Security

Working Days for ICICI Bank Customer Relationship Officer

based on 11 reviews

Monday to Saturday

43%

Alternate Saturday off

43%

Rotational Shift

14%

Work Timings for ICICI Bank Customer Relationship Officer

based on 11 reviews

Flexible timing

Strict (10am - 7pm)

Strict (9am - 7.30pm)

63%

13%

13%

11% employees reported other strict timings

Shift Timings for ICICI Bank Customer Relationship Officer

based on 11 reviews

Day shift

100%

Business Travel for ICICI Bank Customer Relationship Officer

based on 11 reviews

No travel

83%

Within city

17%

ICICI Bank Customer Relationship Officer Salary

based on 59 salaries

₹2 L/yr - ₹4.5 L/yr

At par with the average Customer Relationship Officer Salary in India

View more details

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