IBM Senior Technical Support Executive Reviews

Likes

IBM policy and learning.

Dislikes

No HR. Its difficult to report someone when facing issue in project because. You can raise issue to manager or higher manager itself. There must be a hr team.

Work Details

Work policy: All days

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like

Dislikes

Initially I was placed in banglore but it seems northees will never fit there.. people use to talk in their native language. Upon asking what was being discussed nothing was answered. Shifted to gurgaon via internal movement.. here the manager's behaviour is like a pampered kid. If he doesn't get what is required he will start misbehaving with the team. Overall a pathetic experience

Likes

Both side cab facility is available. They give salary on time & blue points.

Dislikes

There is no job security you can get laid off easily. Work culture is not good.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I did not like anything about this company.

Dislikes

I joined IBM 6 months ago, they don’t have a good management and no job security here they can fire you or put you on PIP without any reason

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I like to work (I feel like family), coming to work there will be no macro management if work is done no one will ask where you are, I used get cross trained when I will be feel free so that I proudly saya have learnt more in IBM.....

Dislikes

In IBM will not get good hike where you expected

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

IBM provides opportunities for cross learning which is good but due to lot of work pressure you will not be able to take benefit of that

Dislikes

No work life balance, No hikes, No promotion, micro management, No extra activities, no employee benefits. It is a waste company to work

Likes

Infrastructure, Environment

Dislikes

Company is very good but people are bad. Supervisor along with other employee Bully. when made complaint nothing happens. Dont let you do job and dont follow hr policy. I was tslked very rudely by female supervisor and males bullied me by doing gestures. IF any thing happens like , do not hesitate to go to police.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Dislikes

Job security

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

There’s a focus on diversity and inclusion in decisionmaking processes, which makes the company culture feel welcoming and fair With generous benefits and flexible work options, the company ensures a healthy worklife balance, allowing employees to thrive both at work and in their personal lives

Dislikes

Strong leadership and transparent communication from management that fosters trust across teams. The company encourages creative problem-solving.

Likes

Job satisfaction is there but pay is not satisfactory the PMR ratio is major culprit.

Dislikes

No proper promotions and hikes all depends on your manager.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The company offers a wide range of opportunities for employees to explore different career paths and diversify their skill sets Mentorship programs are designed to nurture your skills, giving you access to senior leaders who genuinely care about your development

Dislikes

Any techrelated issues are promptly addressed, making sure you’re always wellequipped to do your job Generous paid time off (PTO) and support for personal commitments.

Likes

Only the reputation the company brings. They don't have much work load. I worked for IBM spartan

Dislikes

1. No work life balance 2. Management filled with idiots. 3. No actions taken on my POSH complaint rather the employees bulley me for even raising a complaint. 4. No professionalism - 45 yr old mangers beef with 24 yrs old 5. Cheap and unsupportive management esp senior manager Kavita, she's plays cold war with certain targetted employees 6. HR support is also nil

Work Details

Work policy: 4 days work from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The company invests in its employees' professional growth by offering funding or time for certifications and additional training The company fosters a culture of inclusivity where diverse talents and perspectives are valued and supported

Dislikes

The company’s commitment to employee development is reflected in every aspect of operations. Regular performance reviews to ensure employees have a clear understanding of their growth.

Likes

Employees feel valued and supported, with regular opportunities for dialogue with management and peers alike

Dislikes

The company is committed to providing employees with a safe and supportive work environment. Dynamic and innovative work environment that fosters personal and professional growth.

Likes

If you get a good project, the clients are great. You get to interact with them on a daily basis and they are not too pushy.

Dislikes

The management 1. They give very minimal hike and during your appraisal cycle they change your PeM. The new PeM don't even know what my rating is and doesn't even discuss about it. In my 3 yrs with IBM I had discussion after I put my papers only as it coincides with Appraisal Cycle. And in 3 years I got 1 hike only. Rest of the time due to PeM change, I couldn't even know the reason for 0 hike. 2. Work Life balance - they say they have rules about having a strict work life balance. They have some unnecessary processes which take away most of your time. 3. Manager interaction - I would say 0. They have some internal politics and they just give least benifits to hardest working person. 4. Rewards and recognition - when you are doing a tough project, they will be like this guy is putting so much effort. We have to give him something and they give 1000-2000 just to motivate. Once the project is done, no appreciation, no mail mentioning the work done. Nothing 5. Retention - they do politics here as well. They told whatever you get we will match. But when I went with the request of my expectations. They didn't even bother and said maximum we can give 40%. Once you put paper don't look back. 6. GDP and PA- they have to distribute the amount within the team equally. TL is paid less than rest of the team. And most of the time it is chillar I have put in way too much work for my Hike percent. And other people who don't have skillset have reaped rewards....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Self learning Hybrid model Accommodation

Dislikes

Toxic culture especially senior level folks were hard to handle. Work life balance is missing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.