IBM Senior Technical Service Specialist Reviews

Likes

Employees feel valued and supported, with regular opportunities for dialogue with management and peers alike

Dislikes

The company is committed to providing employees with a safe and supportive work environment. Dynamic and innovative work environment that fosters personal and professional growth.

Likes

The work life balance is incredible. I can manage my personal time while contributing to exciting projects at the company. It's the perfect balance.

Dislikes

Management is committed to ensuring a less stressful environment, with a focus on teamwork and support The company regularly acknowledges individual and team achievements, ensuring hard work doesn’t go unnoticed

Likes

IBM policy and learning.

Dislikes

No HR. Its difficult to report someone when facing issue in project because. You can raise issue to manager or higher manager itself. There must be a hr team.

Work Details

Work policy: All days

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The work life balance depends on the manager and work that you are assigned to.

Dislikes

There are no promotions until 3 of employment. For that again you need some industry training. After which managers will send your reference for promotion which again on account basis which can take time of a month, quarter or even a year.

Likes

Great, innovation driven culture. Lots of opportunities for learning. Great ambience to work and motivating managers.

Dislikes

Uncertainty over job. Poor promotion culture where some of the associates get promoted easily and for others it is tough as anything. The perks too are being given that way only.

Likes

A hybrid work model. No need to come to the office. We can complete as many certifications as we want. No restrictions on the hours I can stay at the office. We can punch and go back home.

Dislikes

Favoritism is based on location. If you work with Kolkata people, they will just make use of you. They will exclusively focus on negative thoughts with you at the end of the year. Technical skills should be the basis of the rating score, not employee based location. Junior resources staff also have the rights to share feedback with their Lead or Manager to develop management strategies, so that everyone can help grow IBM more....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

- Employee friendly work culture and policies - Can receive hybrid or full WFH depending on project

Dislikes

- Minimal salary increments and benefits - Work experience is subjective to your project

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Depends upon the team you are working with, generally a nice company with very convenient workspace and culture . No strict timings ,Salary is Good 👍🏻

Dislikes

Medical insurance and other benefits are average. No cab facility for us . Most of team members reporting that they have less work life balance and additional working hours.

Likes

Job satisfaction is there but pay is not satisfactory the PMR ratio is major culprit.

Dislikes

No proper promotions and hikes all depends on your manager.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The company offers a wide range of opportunities for employees to explore different career paths and diversify their skill sets Mentorship programs are designed to nurture your skills, giving you access to senior leaders who genuinely care about your development

Dislikes

Any techrelated issues are promptly addressed, making sure you’re always wellequipped to do your job Generous paid time off (PTO) and support for personal commitments.

Likes

No

Dislikes

The management was completely corrupt. I worked in the Transport Compliance team as a Team Leader and had a conflict with a vendor because of vendor negligence. However, the higher management did not support me.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Only the reputation the company brings. They don't have much work load. I worked for IBM spartan

Dislikes

1. No work life balance 2. Management filled with idiots. 3. No actions taken on my POSH complaint rather the employees bulley me for even raising a complaint. 4. No professionalism - 45 yr old mangers beef with 24 yrs old 5. Cheap and unsupportive management esp senior manager Kavita, she's plays cold war with certain targetted employees 6. HR support is also nil

Work Details

Work policy: 4 days work from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

If you get a good project, the clients are great. You get to interact with them on a daily basis and they are not too pushy.

Dislikes

The management 1. They give very minimal hike and during your appraisal cycle they change your PeM. The new PeM don't even know what my rating is and doesn't even discuss about it. In my 3 yrs with IBM I had discussion after I put my papers only as it coincides with Appraisal Cycle. And in 3 years I got 1 hike only. Rest of the time due to PeM change, I couldn't even know the reason for 0 hike. 2. Work Life balance - they say they have rules about having a strict work life balance. They have some unnecessary processes which take away most of your time. 3. Manager interaction - I would say 0. They have some internal politics and they just give least benifits to hardest working person. 4. Rewards and recognition - when you are doing a tough project, they will be like this guy is putting so much effort. We have to give him something and they give 1000-2000 just to motivate. Once the project is done, no appreciation, no mail mentioning the work done. Nothing 5. Retention - they do politics here as well. They told whatever you get we will match. But when I went with the request of my expectations. They didn't even bother and said maximum we can give 40%. Once you put paper don't look back. 6. GDP and PA- they have to distribute the amount within the team equally. TL is paid less than rest of the team. And most of the time it is chillar I have put in way too much work for my Hike percent. And other people who don't have skillset have reaped rewards....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Self learning Hybrid model Accommodation

Dislikes

Toxic culture especially senior level folks were hard to handle. Work life balance is missing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The company maintains a laidback attitude, which helps reduce stress and creates a pleasant atmosphere for productivity Employees are encouraged to take on leadership roles and lead initiatives, helping to advance their careers and gain exposure to new challenges Access to various wellness programs such as yoga, meditation, gym memberships, and mental health support

Dislikes

Employees are regularly involved in exciting, highimpact projects that allow them to apply new technologies and refine their technical skills The work environment is free from micromanagement, allowing employees to be independent and take pride in their responsibilities

Likes

The company offers generous parental leave and other familyoriented benefits that make it easier to balance personal and professional responsibilities

Dislikes

The vacation policy allows employees to take ample time off to refresh, helping to prevent burnout and improve longterm productivity