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HGS
based on 6.9k Reviews
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6 reviews
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Full Time
HR Operations Department
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Flexible working hours Team support Vibrant working environment Regular followups Regular trainings and webinars Recognition programs
I would say as a points for improvement 1. Leave policies 2. Hikes and promotions 3. Offsites and team building activities in cross functional team
Work policy: It is flexible based on the work requirements and understanding between employees and hod.
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Full Time
HR Operations Department
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Everything is good
Nothing till now
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best :)
Full Time
Recruitment & Talent Acquisition Department
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Great team and amazing staff , always gets a helping hand.
Should get the incentives or bonus , system should be there atleast
Amazing
Employer’s Response
Thank you for your review. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us at talk2us@teamhgs.com with any further comments or suggestions you wish to share.
Full Time
HR Operations Department
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Work-life balance
The policy if the company
Compensation structure
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
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Full Time
HR Operations Department
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Work-life balance
can learn new things
no work life balance
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Human Resources Department
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People.
No promotion and good salary hike.
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
HR Operations Department
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As a fresher gained alot of experience.
less benefits and facilities to employees
I look after the all the letters regarding part.
Work days: Alternate Saturday off (Strict Timings)
Full Time
HR Operations Department
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Supportive team
Na
Top trending discussions
Full Time
Payroll & Transactions Department
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Salary on time
Only office in time considered not out time. While payroll time no proper dinner or snacks facility, no leave encashment facility, no incentive facility, no recognition of work, no motivation prizes in RNR, no entertainment factor etc.
Work policy: 3 days/week from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Full Time
Payroll & Transactions Department
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Good experience for a fresher, then you're better off switching as Theres no growth in terms of skill, compensation etc. Flexible timings and Alternate Saturdays Off. Can opt for WFH.
If you're in a bad team your experience Will be ruined. Salary is low and growth is stagnant. Somedays there's so much work it takes 12+ hrs shift during peak Payroll periods. Also some people are Nice, Many aren't. But management is stingy. Culture is quite dull. It's a mediocre at best company to add in your resume.
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Full Time
HR Operations Department
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There is no restriction for your ideas I like the management behaviour they treat their employees as an asset Every employee is very helpful for each other I am writing this all based on my 6 months of experience in HGS
Nothing
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Human Resources - Other Department
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Payroll system
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Employer’s Response
Hi! Thank you for taking the time to rate us. We wish you success now and always!
Overall Rating
Full Time
Accounting & Taxation Department
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Salary
Nothing
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best :)
Full Time
HR Operations Department
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Yes
Not to dislike here in HGS
Work timings: Flexible Timings
Work related travel: This is a desk job.
Employer’s Response
Hello! We value the feedback you've provided, and as a company, we are committed to constantly enhancing our employee services. We wish you the very best during your time here at HGS and in all your future endeavors. Good luck!
Full Time
HR Operations Department
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Yes
Promotion criteria , salary
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Full Time
Compensation & Benefits Department
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Employer’s Response
Hi! Thank you for taking the time to rate us. We wish you success now and always! We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Overall Rating
Full Time
Non Voice Department
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Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hello! We value the feedback you've provided, and as a company, we are committed to constantly enhancing our employee services. We wish you the very best during your time here at HGS and in all your future endeavors. Good luck!
Full Time
HR Operations Department
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I enjoy working at HGS because of its supportive work environment, learning opportunities in payroll operations, career growth prospects, and a positive company culture that values employees.
While HGS offers great learning opportunities and a supportive work environment, at times, workload management and career progression could be improved. Streamlining processes and enhancing growth opportunities would make it an even better place to work.
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Nothing
They seem to like some people and they will only favour those people they don't see efforts put in equally, they don't care about you if they just don't like you. They under pay you despite having big clients like viacom and jiohotsar and they pay you peanuts and expect the world from you, if you don't like politics this company will force you to be a part of it, TLs and manager will do things for some and not for the others. Nothing is properly documented so they just feel they can do anything to you and TLs there mostly except for one are all changing all the time , they won't make you grow there and will hire some fool from outside on a affordable salary , so what happens with such companies which are many in India, you end up having agents who knows the process better than the manager , what is the use of joing this company?? While I worked there TLs just joined and left, they will make you work over time and expect you to understand when it's business needs but won't pay you for over time. They said they will pay you 150 rupees for incentives which was for a day or two if you did about 200 odd cases, if your standards are low and you really are below the poverty line then maybe 150 rupees is a big deal to you but for people who want to grow then HGS is not the place for you....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hello! We sincerely apologize for the unfortunate experience you had at HGS. To help us improve, we would appreciate it if you could share more details. Please don't hesitate to contact us at Talk2us@teamhgs.com.
Full Time
HR Operations Department
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The company invests in employee development by enhancing their knowledge, skills, and process understanding while ensuring a comfortable work environment.
Salaries and benefits should be more competitive and aligned with the responsibilities of the role.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Full Time
Finance & Accounting - Other Department
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Timely pay, they don't hold your salary
Fake hopes of appraisal, they don't give give anything documented. Fake hopes of IJP'S No job security, you can be kicked out anytime. Too much politics Everyone hungry to steal credit.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Full Time
Finance Department
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Good place working environment is professional.
Team leader are rude behavior. Whole 24/7 working. In week off also they will be make work with employees.
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Full Time
Non Voice Department
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I have good experience in this company, satisfied also but expecting more.
Basic salary is low in this company,they will give shift allowance but not satisfied.
Work policy: If any requirement then only will go to office other wise work from home only .
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Full Time
Accounting & Taxation Department
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No Any Like About HGS.
In This Company No Work Life Balance, No work Satisfaction, Too much politics in office, no salary increment Maximum salary increment is capped at Rs 500 only. In this company work like data entry job no professional work. Office time 10 AM to 8 PM fixed.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hello! We sincerely apologize for the unfortunate experience you had at HGS. To help us improve, we would appreciate it if you could share more details. Please don't hesitate to contact us at Talk2us@teamhgs.com.
Full Time
Back Office Department
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No promotion from last year and no salary hike No job security No skill development Not at all satisfied with work culture Very Toxic environment Work politics 10/10 Work ethics 0/10 Professionalism 0/10
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Full Time
Back Office Department
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Shift timing and nice training and monitoring
Pressure of AHT and fcr
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best :)
Full Time
Payroll & Transactions Department
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Job security
Work environment is very terrible especially at goregaon branch,lot of politics favouritism, work pressure, manager is not providing proper guidance and support,also he is not allowed to take any sudden leave, lack of team handling
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 8 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 83% of employees reported the working days at HG...S as Alternate Saturday off. 50% employees reported the work timings at HGS as Flexible timing. Read moreWNS
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