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HGS
Comparebased on 6.9k Reviews
Video summary
Filter reviews by HGS Group Leader Operations Reviews
Rating distribution
Category Ratings
Job security
Salary
Company culture
Promotions
Skill development
Work satisfaction
Work-life balance
What employees say about HGS?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
75% employees reported
Flexible timing
75% employees reported
No travel
100% employees reported
View more detailed insights
Gender based rating
Rated by Women
1 reviews
Rated by Men
3 reviews
Jobseekers also viewed
4 reviews found
Group Leader Operations in Chennai
US health care Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amazing to place to join and as a Fresher, the training given will be the top core and by the best person from each process. Independent place to work and zero work pressure. If anybody looking to convert their job into a carrier this is the place to work with, we can see many people who work 5,10 and 15 years tenure, which is not so easy to see in any other company.
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Compensation and benefit are so less comparing with the market value. Since their is no much work and job security they balance with the low pay. The person who is looking for a huge salary and money as first priority this company is not for you.
Work Details
Team leader
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Group Leader Operations (working remotely)
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary
Dislikes
No work life balance
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Group Leader Operations in Bangalore / Bengaluru
Health Care Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Career development
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Compensation and benefits
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Group Leader Operations in Bangalore / Bengaluru
Healthcare Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job satisfaction
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Salary
Work Details
Very good
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi! We appreciate your valuable feedback. As a company, we continuously strive to better our employee services. Good luck and we wish you all the best with your stay here in HGS and beyond. :)
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Similar Designation Reviews
Customer Service Executive in Mumbai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
They seem to like some people and they will only favour those people they don't see efforts put in equally, they don't care about you if they just don't like you. They under pay you despite having big clients like viacom and jiohotsar and they pay you peanuts and expect the world from you, if you don't like politics this company will force you to be a part of it, TLs and manager will do things for some and not for the others. Nothing is properly documented so they just feel they can do anything to you and TLs there mostly except for one are all changing all the time , they won't make you grow there and will hire some fool from outside on a affordable salary , so what happens with such companies which are many in India, you end up having agents who knows the process better than the manager , what is the use of joing this company?? While I worked there TLs just joined and left, they will make you work over time and expect you to understand when it's business needs but won't pay you for over time. They said they will pay you 150 rupees for incentives which was for a day or two if you did about 200 odd cases, if your standards are low and you really are below the poverty line then maybe 150 rupees is a big deal to you but for people who want to grow then HGS is not the place for you....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hello! We sincerely apologize for the unfortunate experience you had at HGS. To help us improve, we would appreciate it if you could share more details. Please don't hesitate to contact us at Talk2us@teamhgs.com.
Process Associate in Hyderabad / Secunderabad
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good place working environment is professional.
Dislikes
Team leader are rude behavior. Whole 24/7 working. In week off also they will be make work with employees.
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Senior Process Consultant in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I have good experience in this company, satisfied also but expecting more.
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Basic salary is low in this company,they will give shift allowance but not satisfied.
Work Details
Work policy: If any requirement then only will go to office other wise work from home only .
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relationship Officer in Kolkata (working remotely)
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Shift timing and nice training and monitoring
Dislikes
Pressure of AHT and fcr
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best :)
Senior Associate in Mumbai
Full Time
Payroll & Transactions Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security
Dislikes
Work environment is very terrible especially at goregaon branch,lot of politics favouritism, work pressure, manager is not providing proper guidance and support,also he is not allowed to take any sudden leave, lack of team handling
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Service Associate in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Liked nothing at all
Dislikes
Salary is around 23 to 28k ctc. In the name of dynamic process there is no urge to develop a stream to the process Favoritism is at top from superiors, offcourse for females only. (IYKYK) Contract which gets renewed every month, Hopes are given that we will put you on pay role, but even after hardwork and efforts nothing is granted to you. No job security at all
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Employer’s Response
Hello! We sincerely apologize for the unfortunate experience you had at HGS. To help us improve, we would appreciate it if you could share more details. Please don't hesitate to contact us at Talk2us@teamhgs.com.
Quality Analyst in Mysuru / Mysore
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary & benifits
- Salary - Good
Dislikes
Poor management, micro management at its peak,no cultural values, worst colleagues, partially & favourism in peak, worst work culture.. poor HR management.. poor safety for female employees in night. In name of rotational week off they will continue to give night shift forcefully for female Employees a hell.. don't ever join..
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relationship Officer in Durgapur
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment: Some say the work environment is good, flexible, and supportive. Training and career development: Some say that HGS offers good training and opportunities for skill development. Global presence: HGS has a global presence, which can provide opportunities for international exposure. Friendly management: Some say that the management is friendly.
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Low pay: Some say the pay is low and unlivable. Poor management: Some say the management is poor and doesn't appreciate hard work. No work life balance: Some say there is no work life balance and pressure. Unrealistic requirements: Some say the daily requirements are unrealistic. Lack of support: Some say there is no support on the workplace. Lack of clarity: Some say there is a lack of clarity in work related matters....Read More
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Claim Processing Executive in Bangalore / Bengaluru
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working environment is good, Culture they follow for each Religion is good. This Co is good for financial stable peoples who just need to spend their life time. And it’s good for freshers.
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
This company’s isn’t good for Salary, Appraisal, Can’t survive working here with the salary they provide. Garments peoples will earn more than here.
- Salary - Bad
- Promotions - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Process Consultant in Chennai
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best organisation for freshers to start their career I joined as a fresher and gained more knowledge about healthcare. Thanks to HGS!
- Skill development - Good
- Job security - Excellent
Dislikes
Appraisal and rotational shifts
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Other HGS Reviews
Payroll Operations Associate in Mumbai
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I enjoy working at HGS because of its supportive work environment, learning opportunities in payroll operations, career growth prospects, and a positive company culture that values employees.
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
While HGS offers great learning opportunities and a supportive work environment, at times, workload management and career progression could be improved. Streamlining processes and enhancing growth opportunities would make it an even better place to work.
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Payroll Operations Associate in Mumbai
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company invests in employee development by enhancing their knowledge, skills, and process understanding while ensuring a comfortable work environment.
- Skill development - Good
- Job security - Good
Dislikes
Salaries and benefits should be more competitive and aligned with the responsibilities of the role.
- Salary - Poor
- Promotions - Bad
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Payroll Associate in Mumbai
Full Time
Payroll & Transactions Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time
- Job security - Good
Dislikes
Only office in time considered not out time. While payroll time no proper dinner or snacks facility, no leave encashment facility, no incentive facility, no recognition of work, no motivation prizes in RNR, no entertainment factor etc.
- Promotions - Poor
- Company culture - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Process Associate 3 in Hyderabad / Secunderabad
Full Time
Finance & Accounting - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Timely pay, they don't hold your salary
Dislikes
Fake hopes of appraisal, they don't give give anything documented. Fake hopes of IJP'S No job security, you can be kicked out anytime. Too much politics Everyone hungry to steal credit.
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Payroll Associate in Mumbai
Full Time
Payroll & Transactions Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good experience for a fresher, then you're better off switching as Theres no growth in terms of skill, compensation etc. Flexible timings and Alternate Saturdays Off. Can opt for WFH.
Dislikes
If you're in a bad team your experience Will be ruined. Salary is low and growth is stagnant. Somedays there's so much work it takes 12+ hrs shift during peak Payroll periods. Also some people are Nice, Many aren't. But management is stingy. Culture is quite dull. It's a mediocre at best company to add in your resume.
- Salary - Bad
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Executive Accountant in Navi Mumbai
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No Any Like About HGS.
Dislikes
In This Company No Work Life Balance, No work Satisfaction, Too much politics in office, no salary increment Maximum salary increment is capped at Rs 500 only. In this company work like data entry job no professional work. Office time 10 AM to 8 PM fixed.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hello! We sincerely apologize for the unfortunate experience you had at HGS. To help us improve, we would appreciate it if you could share more details. Please don't hesitate to contact us at Talk2us@teamhgs.com.
Back Office and Sales Executive in Mumbai
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
No promotion from last year and no salary hike No job security No skill development Not at all satisfied with work culture Very Toxic environment Work politics 10/10 Work ethics 0/10 Professionalism 0/10
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Senior Business Analyst in Mumbai
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Semi Government cultural, no new learning, HR become project manager
- Job security - Good
Dislikes
No new learning, HR become project manager who lead Technical team, employees are between 40+ to 56 age are very lazy to adopt anything so they play politics, new employees are not welcome.
- Salary - Poor
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
HR Associate Operations in Mumbai
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is no restriction for your ideas I like the management behaviour they treat their employees as an asset Every employee is very helpful for each other I am writing this all based on my 6 months of experience in HGS
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Associate in Mumbai
Full Time
HR Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Okay
- Skill development - Good
- Job security - Good
- Company culture - Good
Dislikes
The higher ups have a good appraisal assessment but the associate are given a raise of 2000 in the appraisal cycle the discrimination is their while hiring as well for any position and also the team are given trainees freshers or interns to save the cost and when the error is done by them they throw the ball to us stating that why havent you check it. Where the team needs an experienced person the HR head states that teach them and make them experienced and the issue with that is once we teach them they leave so their is no help with that as well due the compensation and looking at the given appraisal....Read More
- Salary - Bad
- Promotions - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
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AmbitionBox has 4 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you. 75% of employees reported the working days at HG...S as Monday to Friday. 75% employees reported the work timings at HGS as Flexible timing. Read more- Home >
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