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Engaged Employer

HGS

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3.9

based on 6.9k Reviews

Video summary

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HGS Customer Support Executive Mumbai Reviews

Updated 10 May, 2024

Overall Rating

2.2/5

based on 2 reviews

Rating distribution

0 (0%)

1 (50.0%)

0 (0%)

Category Ratings

3.2

Skill development

2.8

Salary

2.8

Promotions

2.3

Company culture

2.2

Work satisfaction

1.3

Work-life balance

1.0

Job security

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2 reviews found

Sort by: Popular

Customer Support Executive in Mumbai

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 10 May 2024

Likes

Wil try to tell

Dislikes

Will try to tell

Job security - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Employer’s Response

Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com

Customer Support Executive in Mumbai

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 14 Apr 2021

Likes

Working at client location was the best part of working with HGS

Skill development - Good
Company culture - Good

Dislikes

Company is worst to work with as they hire people on contact basis for more then a year. No job security. Make you work for Longer hours for free. No appreciation. No respect towards the agents.

Salary - Poor
Job security - Bad
Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Hi, thanks for your review. Your feedback is valuable to us. We would like to hear more about your experience to understand how we can make things better here. Please write to us at Talk2us@teamhgs.com

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Top trending discussions

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC -18 LPA + 2.5L variable. what is current value in market for Kubernetes skillset? How can I negotiate to get better offer?

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AmbitionBox has 2 HGS reviews submitted by HGS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HGS is the right company for you.