HGS is rated
4.4 out of 5 stars on
AmbitionBox, based on 21 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
HGS is rated
4.4 out of 5 stars on
AmbitionBox, based on 21 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in HGS Customer Relationship Officer Bangalore / Bengaluru Reviews
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21 reviews found
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Popular
Customer Relationship Officer in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 13 Jun 2024
Likes
Nice
Dislikes
Work life balance is not there
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relationship Officer in
Bangalore / Bengaluru
Full Time
·
Service Delivery Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 15 Dec 2023
Likes
Good to know new things
Dislikes
Salaryvis not that much high
Employer’s Response
Hi! We appreciate this feedback. We are aiming to improve more on different aspects of our company. Please share more details with us via talk2us@teamhgs.com
Customer Relationship Officer in
Bangalore / Bengaluru
Full Time
·
Quality Assurance and Testing Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 May 2022
Likes
Brand, job security, work culture
Dislikes
Benefits to employee are not as like other MNC's
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relationship Officer in
Bangalore / Bengaluru
Customer relationship officers Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 02 May 2022
Likes
On time salary ,
Dislikes
Few times work pressure extra time work
Work Details
Good communication skills & good pations
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relationship Officer in
Bangalore / Bengaluru
Technical Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 28 Apr 2021
Likes
You work like anything but you will not get recognition unless you build rapport with your manager
Dislikes
Partiality
Work Details
Hectic
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relationship Officer in
Bangalore / Bengaluru
Trading, Asset & Wealth Management Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 06 Sep 2019
Likes
NA
Dislikes
NA
Work Details
NA
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Relationship Officer in
Bangalore / Bengaluru
Automobile Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 04 Apr 2021
Likes
Learning new thing,skill improvement, starting career.Good work environment and culture. Teammates are supportive and the management is transparent.Company policies are good.
Dislikes
Salary is less and career growth is slow.
Work Details
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Rotational Shift
(Flexible Timings)
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
You are reading trusted reviews. Keep reading to find out more about
HGS.
Customer Relationship Officer in
Bangalore / Bengaluru
Intern
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 26 Apr 2023
Likes
Training team was good. If was an intensive one.
Dislikes
Salary could have been better.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for taking the time to share your experience with us. We value and consider all feedback and we'll continue to find ways to improve. Please email us at talk2us@teamhgs.com
Customer Relationship Officer in
Bangalore / Bengaluru
Bpo Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Feb 2019
Likes
Best place for freshers
Dislikes
Pay is good but growth is lesser
Work Details
Work timings: Flexible Timings
Customer Relationship Officer in
Bangalore / Bengaluru
Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 04 Oct 2018
Likes
The atmosphere is very good everyone is cooperative
Dislikes
Growth is slow and pressure is high
Work Details
It was good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Bangalore / Bengaluru
WCC Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 10 Sep 2019
Likes
Well I could say you can learn lot about how the corporate world will be apart from this nothing more or less.
Dislikes
I don't like the package they offer even after working for about 1.5 years.
Work Details
Its all about semi-voice process.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Bangalore / Bengaluru
ARD Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 13 Aug 2018
Likes
Job security, training
Dislikes
Career growth,travel
Work Details
No entertainment,boring
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Customer Relationship Officer in
Bangalore / Bengaluru
WCC Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 13 Sep 2017
Likes
Salary was too low but it will credit in ur account on most of the time
Dislikes
Poor management because taking feedback after every 2months but not executing the same and also they told 1 way cab they will give after 8PM and before 5AM if ur shift timings are between this window.
Actually for boys they r not providing the same if there log out time is 5AM
Work Details
We were receiving the emails from the customers and we have to call each and every customer.
Work days: Rotational Shift
(Flexible Timings)
Customer Relationship Officer in
Bangalore / Bengaluru
Escalation Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 14 Aug 2018
Likes
Work culture and supporting staffs
Dislikes
Salary
Work Details
Exciting
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Bangalore / Bengaluru
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 15 Jan 2019
Likes
Well. It's a good platform to learn something about company culture and communication to the freshers.
Dislikes
Salary only
Work Details
Boring with everyday briefing
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Bangalore / Bengaluru
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 19 Mar 2022
Likes
As a beginner it's really a very great opportunity to my skills development
Really thankful to the HGS team.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Hi, thank you for your review. We are pleased to hear that you are having a great experience at HGS. We at HGS are always striving towards success and we are glad that you see the value in it as well! We wish you all the best.
Customer Relationship Officer in
Bangalore / Bengaluru
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 31 Aug 2018
Likes
Massive work load
Dislikes
Not able to get proper work life balance ,amount of work handling everyday was out of box
Work Details
Sometimes interesting sometimes hetic
Work days: Rotational Shift
(Flexible Timings)
Customer Relationship Officer in
Bangalore / Bengaluru
Business Process Outsourcing (BPO) - Telecommunications Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 08 Aug 2017
Likes
Very good environment and atmosphere to work with and friendly higher authorities except some
Dislikes
Main thing is that target tortures and shift time extensions, Rotational week offs and cab facilities
Work Details
Boring
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Bangalore / Bengaluru
Retention Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 03 Feb 2020
Likes
Good ambience and team leads but salary / appraisal is average not much satisfied with this part but for the beginners its a good start.
Dislikes
salaries are too low and career growth is average,
Work Details
I worked as an CRO and RETENTION officer too.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Relationship Officer in
Bangalore / Bengaluru
airtel Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Apr 2018
Likes
The worst company to work
Dislikes
I did not like anything about this company. Very strict managers and leads no lunch break no week offs
People also ask about HGS, Bangalore / Bengaluru Customer Relationship Officers
Is HGS, Bangalore / Bengaluru a good place to work for Customer Relationship Officers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 21 employee reviews, it's clear that most customer relationship officers have a positive experience working at HGS, Bangalore / Bengaluru. Job Security holds the highest rating at 4.6, while career growth is rated the lowest amongst all factors at 3.6. Read reviews about job security and career growth on AmbitionBox.
Does HGS, Bangalore / Bengaluru pay their Customer Relationship Officers well?
According to AmbitionBox reviews, HGS, Bangalore / Bengaluru customer relationship officers rate their salary and benefits at 4.2 out of 5, based on 21 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that HGS, Bangalore / Bengaluru is generally seen as a place that values and rewards its workforce fairly. You can know more about HGS, Bangalore / Bengaluru's customer relationship officers salaries here and to read reviews specifically about salary and benefits at HGS, Bangalore / Bengaluru for customer relationship officers, click here.
How is the work culture at HGS, Bangalore / Bengaluru for Customer Relationship Officers?
Work culture at HGS, Bangalore / Bengaluru for customer relationship officers is rated 4.4 out of 5 by 21 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at HGS, Bangalore / Bengaluru. To read reviews specifically about work culture at HGS, Bangalore / Bengaluru for customer relationship officers, click here.
How is the job security at HGS, Bangalore / Bengaluru for Customer Relationship Officers?
Based on 21 reviews on AmbitionBox, HGS, Bangalore / Bengaluru's customer relationship officers rate job security at 4.6 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HGS, Bangalore / Bengaluru, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HGS, Bangalore / Bengaluru for customer relationship officers, click here.
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