Hexaware Technologies Customer Support Associate Reviews

Likes

Operations Team under the leadership of Harjeet, Balaji and Kirrit Patel.

Dislikes

Their salary conditions are worst. Every month salary comes low and will be adjusted as arrears the nxt month. HR named Selvakumar Sakthivel. I dont know how he became an HR. He threatens victims of POSH cases. HR like him should be jailed for such criminal mindsets.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing as such. A good comfort zone for all the mangers the simply come and sit.

Dislikes

Company is total scam. Too much false hiring by hr team. Out dated attendance portal

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

One thing to like about Hexaware Technologies is that the projects that we were working on.

Dislikes

1. No work life balance. 2. Poor canteen facility. 3. Poor work culture.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

being a fresher they have highest package to offer for candidtaes selected in intl BPO

Dislikes

Starts with management one of the terrible magangement and toxic managers. Transportation team is really challenging and can give you hard time whenver they want and you can't complain about it. Work-culture is very toxic worst policies are there you can't get ill or else you'll face deductions from salary, yes you can apply SL but they have vpa ratings. Job insecurity would always be there if management don't like you than it's over for you....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The atmosphere was good in my team and the work load was not that high.

Dislikes

My first salary is still not paid in full even after half a year at the office, the canteen is infested with rats, they change the salary structure without informing the employees, the working hours are not fixed and no overtime pay and a lot of other bad things.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing has to like

Dislikes

Bad behaviour of managers as well as team leader. Managers behaviour is totally bad. Managers talking to their employees in very bad language. And they only promoting those people who are in their good books. Terrible experience

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Only the Salary part which I got on time. I don’t know about other process in the same company .

Dislikes

A lot of thing for dislike . Their attendance system of manual from Oracle DHR & Timesheet applies on teams, the pathetic management and HR. No work ethics . Unnecessarily burden to a lead to work most of time however , no trust or eliminate the poor performer . Hygiene Issues on washroom etc etc.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

There's nothing to like partiality is there.It depends on the TLs as well some of the TLs will take you the good position whereas some can never do that even if you are doing well and hardworking.

Dislikes

Partiality is there , politics is going on there.Even if you are capable of doing so much you can't expect a growth their.Those who are not even able to communicate properly will.gt promoted and some of the honesty agents will remain at same position.

Likes

They have a IJP process called Udaan wherein if you get a rating of 4 you will get promotion by default

Dislikes

Company is not employee centric. Office politics is more. There are people who are working for years and they are the only one manages.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

The only aspect I enjoy about this company are the two days off each week. However, I have significantly improved my soft skills, including customer handling and problem-solving.

Dislikes

The HR team here is the worst I have encountered in my career. They inquired about our problems two months ago, yet we are still facing the same issues. Additionally, we are not allowed to take other leaves, such as combo or paid leaves, even when we have informed them in advance.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Focus on skill development through certification and job security is great

Dislikes

The HR systems and policies are worst as per HR US project folks are required to come to office during the day even if you don't have work and work with clients in graveyard shifts without any extra pay for overtime also they don't have a night shift first you to come to office. And then the bell curve normalization rule which affects your promotion and increment one of the lowest by industry standards...Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

I work with the TL and manager was good he always support and guide me they also teach the new things it's helpful to the future.

Dislikes

Hexaware is a good company but talking about dislike part the appraisal part it's very slow process and the salary package was also low they should have to work on there STG people because they are not helping for the system implementation.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work life balance

Dislikes

No rise in Paycheck. No promotions. Their all internal systems are broken. Performance Management System is pathetic as any other service provider company. They do not follow on what they boast.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Hexaware Technologies IT technologies is a good company but hexaware Technologies BPO process is worst than anything.. Nothing there to learn, salary issue etc etc

Dislikes

Salary issue Management Work satisfaction

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Organisation is over ok if you are in learning phase, you will learn many things only if your department management is good

Dislikes

Only drawback of this organisation is there pathetic salary structure there is no fixed in-hand salary if you are at executives or even at SME level, salaries are beneficial only for manager and above bands, there is no work life balance

Likes

There is good work life balance and nothing work pressure.

Dislikes

The duration of project was less and not giving opportunity to stay long back if not gets project.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.