Hexaware Technologies Customer Support Associate Reviews

Likes

Operations Team under the leadership of Harjeet, Balaji and Kirrit Patel.

Dislikes

Their salary conditions are worst. Every month salary comes low and will be adjusted as arrears the nxt month. HR named Selvakumar Sakthivel. I dont know how he became an HR. He threatens victims of POSH cases. HR like him should be jailed for such criminal mindsets.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing as such. A good comfort zone for all the mangers the simply come and sit.

Dislikes

Company is total scam. Too much false hiring by hr team. Out dated attendance portal

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

One thing to like about Hexaware Technologies is that the projects that we were working on.

Dislikes

1. No work life balance. 2. Poor canteen facility. 3. Poor work culture.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

being a fresher they have highest package to offer for candidtaes selected in intl BPO

Dislikes

Starts with management one of the terrible magangement and toxic managers. Transportation team is really challenging and can give you hard time whenver they want and you can't complain about it. Work-culture is very toxic worst policies are there you can't get ill or else you'll face deductions from salary, yes you can apply SL but they have vpa ratings. Job insecurity would always be there if management don't like you than it's over for you....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The atmosphere was good in my team and the work load was not that high.

Dislikes

My first salary is still not paid in full even after half a year at the office, the canteen is infested with rats, they change the salary structure without informing the employees, the working hours are not fixed and no overtime pay and a lot of other bad things.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing has to like

Dislikes

Bad behaviour of managers as well as team leader. Managers behaviour is totally bad. Managers talking to their employees in very bad language. And they only promoting those people who are in their good books. Terrible experience

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Only the Salary part which I got on time. I don’t know about other process in the same company .

Dislikes

A lot of thing for dislike . Their attendance system of manual from Oracle DHR & Timesheet applies on teams, the pathetic management and HR. No work ethics . Unnecessarily burden to a lead to work most of time however , no trust or eliminate the poor performer . Hygiene Issues on washroom etc etc.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

There's nothing to like partiality is there.It depends on the TLs as well some of the TLs will take you the good position whereas some can never do that even if you are doing well and hardworking.

Dislikes

Partiality is there , politics is going on there.Even if you are capable of doing so much you can't expect a growth their.Those who are not even able to communicate properly will.gt promoted and some of the honesty agents will remain at same position.

Likes

They provide salary on time, colleagues and team leaders are helpful. Management supports the associates

Dislikes

Salary increament and promotion take times. A lot of politics going with the team

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

work life balance, infrastructure

Dislikes

No space for personal growth. No new ideas are encouraged .old school mangement thoughts that do not even consider opinions of mid level enployees.People who work hard are jot recognised instead higher management tajes all ctedits . Pathetic branding gimmicks

Likes

Great oppurtunities for learning and development.

Dislikes

Worst project allocation and mismanagement of resources. Forced allocation of candidates to projects and location lead to frustration, demotivation, inefficiency and not considering employees interests or career dreams.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

I don't like anything just salary comes on time

Dislikes

The hired me as a permanent employee but fired you once I complete 60 days in bench. This happened to almost all developers. They provide contractual jobs by saying it's permanent .Hexaware has 60 days bench policy. Never ever try to join this company because you will regret alot everytime..

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Drinking water is free and not chargeable. Nothing else to like here🤦‍♂️

Dislikes

They mention the employer's share of the PF in your CTC which is a really cheap scam. It is mentioned as employer's share for a reason and it is not even mentioned in the offer letter properly. They include variable pay of around 3k-5k in your "take home salary". Any variable pay should be mentioned as incentives and not as take home salary which is also a scam. And the worst part of it all; in all of our offer letters, there was a mention of a fixed salary without the Variable pay. They changed this fixed amount for everyone after 1 year and didn't even send a proper mail about it. When we asked about this to HR, they said Variable pay policy has been updated. They mention a fixed take home salary without the Variable pay in the offer letter and change it after 1 year without any notice, not even a mail. Even if you get a really good package in Hexaware BPS, I would really really advice you to look for a job elsewhere. There are really good companies out there. If you're not getting a job anywhere else, then keep this company as a last option....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Hexaware offers a positive and inclusive environment and stands for the well-being of its employees at every step of their careers.

Dislikes

Some employees find it difficult to maintain a good work-life balance due to long hours and rotational shifts.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work from home. But no job stability. They terminate you if they don't have relavent project for you.

Dislikes

Hexaware terminates employees Immediately. Management is very poor. They have bias approach with non South Indian employees.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Project need to be on new technologies with AGILE team.

Dislikes

Just need get chance to work on proper Project

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.