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Engaged Employer

Groupon

Compare

3.2

based on 345 Reviews

Filter reviews by

Groupon Senior Customer Service Executive Reviews

based on 4 reviews

Updated 23 Jul, 2024

Overall Rating

4.9/5

How AmbitionBox ratings work?

Category Ratings

5.0

Company culture

4.9

Job Security

4.9

Skill development

4.9

Work Satisfaction

4.9

Work-Life balance

4.0

Salary & Benefits

4.0

Promotions/Appraisal

4 reviews found

Sort by: Popular

Senior Customer Service Executive in Chennai

Full Time

Voice \/ Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 23 Jul 2024

Likes

Groupon flex working policy enhances work life balance

Dislikes

Cafeteria, food availability needs to be focused.

Senior Customer Service Executive in Chennai

Lending Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

4.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 15 Apr 2019

Likes

Good in allowances but very bad at job security and next level elevation.

Dislikes

Pure politics

Work Details

Worst policies and process.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Senior Customer Service Executive in Bangalore / Bengaluru

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 25 Jun 2018

Likes

work atmosphere

Dislikes

nothing

Work Details

I was working as a senior customer representative

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Employee Benefits

Nothing else

Senior Customer Service Executive in Chennai

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 28 Jul 2019

Likes

If u want money then this is the right company.

Dislikes

No job security n need to work everyday for more than 12 hours including Saturday n Sunday

Work Details

I used to earn a lot however no happiness..

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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Dislikes

I dint have any negative points to add the days I stayed there with Groupon was one of the glorious moments in my life. I have many times regretted leaving that company.

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posted on 28 Apr 2024

Likes

Salary, Benifits, Cafeteria

Dislikes

Toxic work culture. They need robots and not humans. Management will never try to understand the problems of employees. Also favorism for chennai site. Banglore site is like their second wife. They will provide 1 day training and you have meet all tge targets from next day. Changing policy everyday.

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posted on 19 Nov 2024

Likes

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Dislikes

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posted on 15 Nov 2024

Likes

Dress code

Dislikes

Everything. Toxic people entirely including employee's

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Likes

Good

Dislikes

Almost all night shift. No promotion or appraisal.

Work Details

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posted on 31 May 2024

Likes

We can log in and log out on time. No over time or work pressure.

Dislikes

No promotion even if you work smart.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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posted on 07 Apr 2024

Likes

Salary is good but no hike

Dislikes

Everything, no work life balance

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Bangalore / Bengaluru

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posted on 07 Dec 2023

Likes

Nothing the training period was good

Dislikes

Worst management ever. They even provide targets to meet in notice period of employee. They will provide high targets which are achieved by only 3-5 members and ask the remaining persons to do numbers like them. They won't even ask any reviews for how the work is going on. No team interaction. No team huddles. No one cares about your issues you just have to work the target given. The company does not care about employees situation and force them to targets that are not acheivable...Read More

Work Details

Work policy: If performance is good. You have to visit office for 5 days.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

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posted on 19 Jan 2024

Likes

Working environment is good. That is the best thing I like

Dislikes

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Likes

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Likes

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Dislikes

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Likes

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Dislikes

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Dislikes

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Dislikes

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Likes

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Dislikes

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Groupon Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Groupon reviews submitted by Groupon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Groupon is the right company for you. 100% of employees reported the worki...Read more