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Spicejet

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3.6

based on 1.1k Reviews

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Spicejet Senior Customer Service Executive Reviews

Updated 29 Nov, 2024
Overall Rating
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3.1/5
based on 25 reviews

Rating distribution

Category Ratings

3.7

Skill development

3.4

Company culture

3.0

Work satisfaction

2.8

Work-life balance

2.7

Salary

2.6

Job security

2.6

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What employees say about Spicejet?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

86% employees reported

Flexible timing

Flexible timing

55% employees reported

Within country

Within country

42% employees reported

View more detailed insights

Gender based rating

4.2
female

Rated by Women

8 reviews

2.8
male

Rated by Men

16 reviews

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Top Mentions in Spicejet Senior Customer Service Executive Reviews
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25 reviews found

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Read Spicejet Senior Customer Service Executive Reviews based on locations

2.1
 Mumbai

 (5)

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People also ask about Spicejet's Senior Customer Service Executives

Is Spicejet a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 25 employee reviews, it's clear that most senior customer service executives have an average experience working at Spicejet. Skill development holds the highest rating at 3.7, while job security is rated the lowest amongst all factors at 2.6.
Does Spicejet pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Spicejet senior customer service executives rate their salary and benefits at 2.7 out of 5, based on 25 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Spicejet's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Spicejet for senior customer service executives, click here .
How is the work culture at Spicejet for Senior Customer Service Executives?
Work culture at Spicejet for senior customer service executives is rated 3.4 out of 5 by 25 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Spicejet for Senior Customer Service Executives?
Based on 25 reviews on AmbitionBox, Spicejet's senior customer service executives rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Spicejet.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 25 Spicejet reviews submitted by Spicejet employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Spicejet is the right company for you. 86% of employees reported the wo...rking days at Spicejet as Rotational Shift. 55% employees reported the work timings at Spicejet as Flexible timing. Read more
Spicejet Office Photos
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Spicejet Senior Customer Service Executive Salary
based on 105 salaries
₹2 L/yr - ₹5 L/yr
6% less than the average Senior Customer Service Executive Salary in India
View more details
Employee Benefits for Spicejet Senior Customer Service Executive
cab
Office cab/shuttle
2 total responses
onsite
International/On-site exposure
1 total response
softskill
Job/Soft skill training
1 total response
meal
Cafeteria
1 total response
View All
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