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Spicejet Senior Customer Service Executive Reviews

based on 25 reviews
Updated 29 Nov, 2024

Overall Rating

3.1/5
How AmbitionBox ratings work?

Category Ratings

3.7

Skill development

3.4

Company culture

3.0

Work Satisfaction

2.8

Work-Life balance

2.7

Salary & Benefits

2.6

Job Security

2.6

Promotions/Appraisal

Top Mentions in Spicejet Senior Customer Service Executive Reviews

25 reviews found

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People also ask about Spicejet's Senior Customer Service Executives

Is Spicejet a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 25 employee reviews, it's clear that most senior customer service executives have an average experience working at Spicejet. Skill development holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about skill development and career growth on AmbitionBox.
Does Spicejet pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Spicejet senior customer service executives rate their salary and benefits at 2.7 out of 5, based on 25 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Spicejet's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Spicejet for senior customer service executives, click here.
How is the work culture at Spicejet for Senior Customer Service Executives?
Work culture at Spicejet for senior customer service executives is rated 3.4 out of 5 by 25 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Spicejet for senior customer service executives, click here.
How is the job security at Spicejet for Senior Customer Service Executives?
Based on 25 reviews on AmbitionBox, Spicejet's senior customer service executives rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Spicejet. To read reviews about job security at Spicejet for senior customer service executives, click here.

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Gender Based Ratings for Spicejet Senior Customer Service Executive

based on 24 reviews
4.1
Rated by 8 Women

Rated 4.7 for Skill Development and 4.2 for Job Security

women
2.8
Rated by 16 Men

Rated 3.4 for Skill Development and 3.1 for Company Culture

men

Working Days for Spicejet Senior Customer Service Executive

based on 25 reviews
Rotational Shift
86%
Alternate Saturday off
7%
Other
7%

Work Timings for Spicejet Senior Customer Service Executive

based on 25 reviews
Flexible timing
Strict (3pm - 2am)
Strict (10.30pm - 8am)
55%
15%
15%
15% employees reported other strict timings

Shift Timings for Spicejet Senior Customer Service Executive

based on 25 reviews
Night shift
100%

Business Travel for Spicejet Senior Customer Service Executive

based on 25 reviews
Within country
42%
No travel
21%
Within city
21%
International travel
16%
Spicejet Senior Customer Service Executive Salary
based on 123 salaries
₹2.2 L/yr - ₹4.9 L/yr
At par with the average Senior Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
2 total responses
onsite
International/On-site exposure
1 total response
softskill
Job/Soft skill training
1 total response
meal
Cafeteria
1 total response
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