Spicejet Senior Customer Service Executive Reviews
based on 25 reviews
Updated 29 Nov, 2024
Overall Rating
3.1/5
How AmbitionBox ratings work?
Category Ratings
3.7
Skill development
3.4
Company culture
3.0
Work Satisfaction
2.8
Work-Life balance
2.7
Salary & Benefits
2.6
Job Security
2.6
Promotions/Appraisal
Spicejet is rated
3.1 out of 5 stars on
AmbitionBox, based on 25 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Spicejet is rated
3.1 out of 5 stars on
AmbitionBox, based on 25 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Spicejet Senior Customer Service Executive Reviews
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25 reviews found
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Popular
Senior Customer Service Executive in
Bangalore Rural
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 03 Feb 2021
Likes
The working environment
Dislikes
When we compare with other airlines some points SpiceJet is average. They can improve little more
Work Details
It's good
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
Senior Customer Service Executive in
New Delhi
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 30 Sep 2019
Overall Rating
Senior Customer Service Executive in
Hyderabad / Secunderabad
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 23 Mar 2018
Likes
Good work culture
Dislikes
Timings and adjustments
Work Details
Very hectic but controllable
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Senior Customer Service Executive in
Guwahati
APS Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Jul 2021
Likes
Nothing.
Dislikes
Local level politics was way too bad. Your immediate supervisor or duty officer or station manager will look for ways to screw you if they feel you are not toeing their line
Work Details
In disarray.
Work days: Rotational Shift
(Flexible Timings)
Senior Customer Service Executive in
New Delhi
Customer Care Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Nov 2021
Likes
Every thing is good
Dislikes
Nothing
Work Details
Amazing
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
International Travel.
People also ask about Spicejet's Senior Customer Service Executives
Is Spicejet a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 25 employee reviews, it's clear that most senior customer service executives have an average experience working at Spicejet. Skill development holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about skill development and career growth on AmbitionBox.
Does Spicejet pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Spicejet senior customer service executives rate their salary and benefits at 2.7 out of 5, based on 25 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Spicejet's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Spicejet for senior customer service executives, click here.
How is the work culture at Spicejet for Senior Customer Service Executives?
Work culture at Spicejet for senior customer service executives is rated 3.4 out of 5 by 25 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Spicejet for senior customer service executives, click here.
How is the job security at Spicejet for Senior Customer Service Executives?
Based on 25 reviews on AmbitionBox, Spicejet's senior customer service executives rate job security at 2.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Spicejet. To read reviews about job security at Spicejet for senior customer service executives, click here.
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