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Premium Employer

GEP Worldwide

Compare

3.7

based on 1k Reviews

Video summary

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GEP Worldwide Senior Application Support Engineer Reviews

Updated 28 Oct, 2024

Overall Rating

3.2/5

based on 13 reviews

Rating distribution

3 (23.1%)

2 (15.4%)

4 (30.8%)

1 (7.7%)

Category Ratings

3.7

Job security

3.6

Company culture

3.0

Salary

3.0

Skill development

2.8

Promotions

2.5

Work-life balance

2.5

Work satisfaction

What employees say about GEP Worldwide?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

64% employees reported

Flexible timing

50% employees reported

No travel

70% employees reported

View more detailed insights

Gender based rating

4.3

Rated by Women

2 reviews

3.1

Rated by Men

10 reviews

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Top Mentions in GEP Worldwide Senior Application Support Engineer Reviews

13 reviews found

Sort by: Popular

Senior Application Support Engineer in Mumbai

Full Time

IT Support Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 07 Jan 2025

Likes

Great infrastructure, good ambience. Pf facilities, mediclamin for parents available but at extra cost. Transport facilities.

Company culture - Good

Dislikes

Growth and salary compensations. Work life balance is almost zero. Biased management in some departments. You need to be friends of management to grow and succeed or else you are left all on your own with same monotonous work for years.

Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Bad

Senior Application Support Engineer in Navi Mumbai

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 28 Oct 2024

Likes

Salary on time

Job security - Good

Dislikes

Lot of stress no work life balance here.

Work satisfaction - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Application Support Engineer in Navi Mumbai

Full Time

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

1.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 02 Jul 2024

Likes

Work life balance

Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Slow promotions

Skill development - Bad
Promotions - Poor
Work satisfaction - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Application Support Engineer in Navi Mumbai

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

1.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 08 Mar 2023

Likes

Salary is good if you are experienced. Work from home. Flexibility. Office Environment. Sat sun are off

Salary - Good
Company culture - Good

Dislikes

Very unorganised... There is no specific support if you stuck somewhere you just be in circles asking here and there what to do. Shortages of employees leads to lot of work pressure.. Pathetic engineering team which will just ask you questions instead of solving the actual problem. You will daily strech between 1 to 2 hrs. Unlike other companies which gives you transport allowance here they will deduct your money. Training is not much given and you will be posted to on job within 2 weeks. Holidays are also less compared to other companies they only have 8 holidays in thier calendar....Read More

Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work policy: 1 week home 1 week wfh

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Application Support Engineer in Navi Mumbai

Full Time

Procurement & Purchase Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 04 Sep 2023

Likes

Salary is paid on time

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

Less salary structure

Salary - Poor

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior Application Support Engineer in Navi Mumbai

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 18 Jun 2022

Likes

Only good is Work from home but internet allowance is pathetic provided here. No other positives as such.

Dislikes

There is always a low staffing due to which the work load is high, unreasonable preassure by management. Most of the team leads and managers are from call centre background and implements same mentality. No defined process to manage the ticket and call flow. GEP product is highly unstable due to which clients are always unsatisfied. Bad and cheap politics where seniors do not share knowledge

Salary - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Bad

Work Details

Rotational Shift and mismanagement of staffing leads to imbalance

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Application Support Engineer in Navi Mumbai

Full Time

Stores & Material Management Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 04 Jun 2022

Likes

They have Work From Home option which is good. You can claim internet bill.

Company culture - Good

Dislikes

Shift timings are not good. Work life balance isn't good. Too much of Work pressure because of less employees.

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Not really great

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about GEP Worldwide.

Senior Application Support Engineer in Navi Mumbai

Full Time

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Apr 2022

Likes

Everything is great!!

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work is great, your answers and decision maters.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Senior Application Support Engineer in Navi Mumbai

Full Time

Operations Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Apr 2022

Likes

Nothing

Dislikes

Very unorganised, at least the function I work in

Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Senior Application Support Engineer in Mumbai

Full Time

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 07 Apr 2022

Likes

A great company to work with

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Senior Application Support Engineer in Navi Mumbai

Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Oct 2022

Likes

Job security …………………………………..

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Na ……………………………………………..

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Application Support Engineer in Navi Mumbai

Technology Services Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Mar 2022

Likes

It's amazing to be called as Gepper.

Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Senior Application Support Engineer

Mumbai, Navi Mumbai +1

3-8 Yrs

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 GEP Worldwide reviews submitted by GEP Worldwide employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if GEP Worldwide is the right company for you. 64% of employees ...Read more