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Genpact

3.7

based on 36.2k Reviews

Video summary

Proud winner of ABECA 2025 - AmbitionBox Employee Choice Awards

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Genpact Service Delivery Manager Reviews

Updated 12 Jun, 2025

Category Ratings

3.8

Skill Development

3.5

Work Satisfaction

3.3

Job Security

3.3

Work-Life Balance

3.1

Company Culture

3.0

Promotions

2.9

Salary

What employees say about Genpact?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

100% employees reported

Flexible timing

100% employees reported

View more detailed insights

Gender based rating

2.0

Rated by Women

1 reviews

4.3

Rated by Men

5 reviews

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6 reviews found

Sort By: Popular

Service Delivery Manager in Jaipur

Full Time

Data Science & Machine Learning Department

5.0

updated on 10 Jan 2025

Likes

Work life balance, No micromanagement

Dislikes

All good…as of now no issues

What people are saying about Genpact

View All

a digital marketer

Do you think they're gonna work on employees' work-life balance, OR for just publicity?

Infosys, Infosys, TCS, Genpact Revise Wo... read more

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Service Delivery Manager in Hyderabad / Secunderabad

Full Time

Finance Department

3.0

updated on 24 Oct 2024

Likes

No Comments since I am disappointed

Dislikes

No Comments since I am not satisfied on many things

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Service Delivery Manager in Hyderabad / Secunderabad

Full Time

Operations Department

4.0

updated on 04 Mar 2023

Likes

Opportunity to learn and grow

Dislikes

Pay scale is low

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Service Delivery Manager in Noida

Full Time

Banking Operations Department

5.0

updated on 08 Apr 2023

Likes

Everything other than Salary

Dislikes

Compensation benefits

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Read Genpact Reviews based on similar designations

Service Delivery Manager in Gurgaon / Gurugram

Full Time

Operations Department

4.0

updated on 15 May 2024

Likes

Culture

Dislikes

Shifts and working hours

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Top Rated Mega Company - 2025

Top Rated IT/ITES Company - 2025

#14 Top Rated Mega Company - 2024

#5 Top Rated Company for Women - 2024

#3 Top Rated IT/ITES Company - 2024

HQ - New York, New York, United States (USA)

IT Services & Consulting

50k-1 Lakh Employees (India)

Public

Financial Services

EdTech

People also ask about Genpact's Service Delivery Managers

Is Genpact a good place to work for Service Delivery Managers?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 6 employee reviews, it's clear that most service delivery managers have an average experience working at Genpact. Skill development holds the highest rating at 3.8, while salary & benefits is rated the lowest amongst all factors at 2.9.

Does Genpact pay their Service Delivery Managers well?

According to AmbitionBox reviews, Genpact service delivery managers rate their salary and benefits at 2.9 out of 5, based on 6 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Genpact's service delivery managers salaries here .

How is the work culture at Genpact for Service Delivery Managers?

Work culture at Genpact for service delivery managers is rated 3.1 out of 5 by 6 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.

How is the job security at Genpact for Service Delivery Managers?

Based on 6 reviews on AmbitionBox, Genpact's service delivery managers rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Genpact.

Genpact Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Genpact reviews submitted by Genpact employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Genpact is the right company for you. 100% of employees reported the working days at Genpact as...