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Genisys

Compare

3.4

based on 25 Reviews

Filter reviews by

Genisys Bangalore / Bengaluru Reviews

Updated 6 Dec, 2024

Overall Rating

3.4/5

based on 17 reviews

Rating distribution

4 (23.5%)

5 (29.4%)

3 (17.6%)

1 (5.9%)

4 (23.5%)

Category Ratings

3.3

Skill development

3.2

Job security

3.2

Work-life balance

3.1

Work satisfaction

2.9

Company culture

2.8

Promotions

2.7

Salary

What employees say about Genisys?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

60% employees reported

Flexible timing

42% employees reported

No travel

62% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

5 reviews

2.8

Rated by Men

9 reviews

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Top Mentions in Genisys Bangalore / Bengaluru Reviews

17 reviews found

Sort by: Popular

Customer Service Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 06 Oct 2024

Likes

Good support of management

Skill development - Excellent
Job security - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Environment

Salary - Poor
Company culture - Poor

Customer Associate in Bangalore / Bengaluru

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Jul 2023

Likes

Working Atmosphere is good

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary is very low

Quality Analyst 1 in Bangalore / Bengaluru

Full Time

Business Process Quality Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 22 Dec 2023

Likes

Nothing

Dislikes

managers and other colleague involving in personal life

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Transition Manager in Bangalore / Bengaluru

Full Time

Service Delivery Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 26 Apr 2022

Likes

Good environment

Work-life balance - Good

Dislikes

Learning focus required

Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Work Details

Not much of pressure

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Aug 2024

Likes

Dislikes

Work culture is not that good .....

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

I'm fresher graduatr in Bangalore / Bengaluru

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 Dec 2024

Likes

No targets, no work pressure, friendly environment

Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

No hike in salary until agent got promoted

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Know more about Genisys Bangalore / Bengaluru

Senior media campaign specialist in Bangalore / Bengaluru

Full Time

Digital Marketing Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 08 Oct 2024

Likes

Nothing

Dislikes

Micro management and no work life balance

Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

You are reading trusted reviews. Keep reading to find out more about Genisys.

Risk Analyst in Bangalore / Bengaluru

Risk Advisory Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Jan 2022

Likes

Worked in the company for 2 years. Company cheated us. We were a team of 10 memeber put to work in client location and they forced us to work with no hike or promotion or any perks. They made us sign something called service aggreement telling it's not a bond. But they used that aggreement as a bond and misused. It's been 8 months that I have left the firm and till day my full and final settlement is not cleared. They are still making stories and playing with us....Read More

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Horrible

Work days: Monday to Friday (Strict Timings)

Discover interview dos and don'ts from real experiences

Customer Support in Bangalore / Bengaluru

Domestic Marketing Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 25 Apr 2022

Likes

Work culture.

Salary - Excellent
Skill development - Good
Job security - Good
Company culture - Excellent

Dislikes

The bad one is if agent did something wrong instead of telling his fault.they treat it very badly. They directly dismiss the agents.

Promotions - Bad

Work Details

Happy

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Bangalore / Bengaluru

CSE Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Jun 2022

Likes

Very bad experience.

Dislikes

Everything.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Very bad.

Work days: Rotational Shift (Strict Timings)

Employee Benefits

Nothing.

Relationship Manager in Bangalore / Bengaluru

Calls Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Apr 2022

Likes

Team leader and the team mate and the office atmosphere.best office i have been worked ever.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Security and the quality feed back

Work Details

Excellent

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Bangalore / Bengaluru

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Jun 2020

Likes

They are providing opportunity to work from home

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Own transportation

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Executive in Bangalore / Bengaluru

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 07 Dec 2021

Likes

Team work is the only one prog

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Salary - Poor
Promotions - Poor

Work Details

It's good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Marketing Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 21 Nov 2021

Likes

Work and process

Dislikes

Supervisor support

Promotions - Poor
Work satisfaction - Poor

Work Details

Nothing

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

near itpl in Bangalore / Bengaluru

Corporate Communication Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 23 Oct 2019

Likes

Everything is good and nice...

Skill development - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Good

Work Details

Nice

Work days: Monday to Friday (Flexible Timings)

BPO Executive in Bangalore / Bengaluru

KR.PURAM Whitefield Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 22 Oct 2018

Likes

It was all about good when I enter into company, my interview was taken by Chetan and. Miss surkah mam she is best trainer for everyone not only for me to everyone to teach abt work good, bad, discipline! the last I met at. Mrs Vijaypoojary he is to takecare of everything for employees all and it was a great pleasure by our client it helped us in everything moving to next future. Thank you For everyone,...Read More

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

It was very good I did find anything likethat.

Work Details

It was my pleasure to work as in BPO good communication with everyone learning how to handle the Customer by talking.

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

BPO Executive in Bangalore / Bengaluru

Apl Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 22 Oct 2018

Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good

Dislikes

Salary - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Top trending discussions

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45 Days Into Notice & No Offers – What Should I Do?

I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!

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Genisys Reviews by Locations

Genisys Bangalore Rural Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 17 Genisys reviews submitted by Genisys employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Genisys is the right company for you. 60% of employees reported the worki...Read more

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Genisys Bangalore / Bengaluru Reviews

Genisys Salaries in Bangalore / Bengaluru

Customer Support Executive 12 salaries	₹2 L/yr - ₹2.6 L/yr
Customer Service Executive 7 salaries	₹2.3 L/yr - ₹3.4 L/yr
Customer Support 5 salaries	₹1 L/yr - ₹2.5 L/yr
Software Engineer 5 salaries	₹3.9 L/yr - ₹8 L/yr
Junior Executive 4 salaries	₹1.1 L/yr - ₹2.4 L/yr